Anna at Packhelp was incredibly helpful in updating our gift box. Everything was handled quickly, smoothly, and without any issues. The level of customer service was super, and the quality of their pr... See more
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Super easy to use design tool. good quality and esthetic design choices. Good prices for bulk orders. Friendly and competent customer service. Shipment could be faster. But all in all everything you n... See more
Packhelp produced in Poland an order placed in the UK, shipped with UPS, but didn't pay import fees, not even monitored or offered support towards problems in the delivery. The packages are stuck at U... See more
fast easy ordering process. The products arrived in time and are as described. I am satisfied and will order again
Company details
Information provided by various external sources
At Packhelp we make it super easy for anyone to order fully custom-branded packaging for e-commerce, retail and agencies. It takes less than 5 minutes to design your own packaging in our online web-app. The minimum order we serve is just 30 pieces and we deliver them within 14 days. Thanks to our app & process automation you don’t need to be a designer or print specialist, we make the whole process easy and seamless.
Contact info
Kolejowa 5/7, 01-217, Warszawa, Poland
- hello@packhelp.com
- packhelp.com
4.0
Great
2K reviews
Replied to 24% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Happy customer here
Magdalena was quick to assist me with my issue, and I am very pleased with the outcome. :) Happy customer here!
April 16, 2024
The production time was a bit long
The production time was a bit long. Once the product arrived, I wasn’t expecting it to be as soft as it was given its shape.
March 25, 2024
FANTASTIC!!! Customer service
I have received amazing customer support from Barbara. We are working on a last-minute project and were looking for somebody who had a quick turnaround and could assist us. Packhelp, and particularly, Barbara have done an amazing job helping us with the dielines and getting everything done on time. Super recommended
April 11, 2024
Kind, supportive
Very kind, empathic, fast in response, and really supportive!
April 10, 2024
Unprompted review
Great customer service
Great customer service. Quick response to a missing item and matter looked into promptly.
April 10, 2024
The team was accommodating
The team was accommodating, and the labels arrived fast at my warehouse.
Thank you!
April 10, 2024
Great service
Magdalena has given a great service. She is so attentive and ready to solve any problem and to help as much as possible
April 9, 2024
Simply great
Both of my requests were quickly resolved without further ado. :)
Also, overall, love Packhelp - the prices are amazing, and the Design tool is also pretty handy to see how the final product is going to look like.
Furthermore, there's a wide selection of all kinds of boxes and everything that I might need for my Business.
April 3, 2024
Professional service
Fast response, helpful, open and kind communication, perfect final product. This was our third order I think, every order was for a different product but we always got delivered exactly what we asked for. Would recommend it to anyone.
April 3, 2024
Cardboard boxes
We have ordered shipping boxes multiple times from this company and they have always helped make design changes when needed. They deliver excellent quality and are always on time.
March 27, 2024
We have a huge problems with an express…
We have a huge problems with an express order but luckily in last meter Customer service helped us to keep the schedule
March 14, 2024
Excellent quality boxes
Shipping time was a little too big but the boxes are great. Excellent quality, definitely will return for other orders .
February 23, 2024
Great company, good quality products
The boxes we ordered are great, the delivery is super quick and the support team is always there to help. The only thing we noticed twice now is that the boxes could be packed a bit more secure, especially in the corners. We noticed packages coming a bit roughed up on the edges because they are not secured enough, they still look good and are perfectly good for using but a small fix could probably avoid any creases and rouged up edges.
Recommend this company 100%!
March 5, 2024
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