Ordering was easy, pricing was great. Delivery did take a while, but that was only because it had to go through Aramex and Aramex Regional. The cats absolutely love their treats!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time using petroom and I’ll be back. easy ordering , prompt delivery . Product was exactly as described .
Purchased a Michu litter tray which was at the cheapest price I could find and it arrived in under a week. Very happy with the service and communication and great product. Will definitely shop with Pa... See more
I’m giving a 1 star review because with my first purchase, after submitting my email address, I went to use the WELCOME10 discount code to my order, however an automated message came up saying it wa... See more
Company details
Written by the company
We are a Melbourne-based pet supply retailer, offering online shopping and Melbourne southeast local pickup services. Our main product range includes various cat supplies, such as cat litter, litter boxes, treats, cat trees, cat furniture, dog supplies and more. We carry well-known brands like Michu, Petshy, Pawpuff, Makesure, with plans to introduce even more brands to our website in the future. Our mission is to provide pet owners with high-quality yet affordable products for their pets. You are welcome to enjoy $10 off on your first order at www.petroom.com.au!
Contact info
55 Stanley Avenue, 3169, Mount Waverley, Australia
- 0450546688
- petroomau@gmail.com
- packmore.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly staff and good quality products! I didn’t expect much but it turns out to be a wonderful shopping experience!
Very friendly
Reliable and good price
Wide range of products to choose. Ink works perfect. Good price and fast delivery. Will definitely come back again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








