Had a Pacsafe when they were first introduced. Excellent five stars then. Used often and is still in perfect condition. Long lasting. Decided to treat myself to a new colour. Would still give it five... See more
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Review summary
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This is the second cross body convertible bag ive bought . The first being a gift for my daughter who loved it. They are expensive handbags , so I have been waiting for a sale before purchasing one fo... See more
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I wanted to buy backpacks for a planned rail holiday in Europe and got an 8L petite and a 26L pack. Both are just what I wanted with secure zips, hidden pockets and the ability to fasten them to a fix... See more
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Great offer delivered carefully and on time. Bought for holiday, excellent anti-theft features, and waterproof. Just the size I wanted, big enough to put a small bottle of water in and all your essent... See more
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Company details
Written by the company
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contact info
United Kingdom
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4.8
Excellent
613 reviews
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Replied to 100% of negative reviews
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I should have got the bigger one but…
I should have got the bigger one but really satisfied with what I have bought beautiful made.
April 27, 2026
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the quality and craftsmanship, it’s great to know it’s living up to expectations.
If you ever decide you’d prefer a larger size in the future, we’d be more than happy to help you choose the right option.
Thanks again for your support.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the quality and finding the product useful.
Thanks again for your support.
Kind regards,
The Pacsafe Team
The Sling Pack
When I first looked at the Sling Pack it was out of stock so I used the update email section. Within a week the company contacted me to say they had the colour I wanted, I got 10% off for first purchase and then sat back and waited. Even though I had ordered on a Friday afternoon it arrived the following Wednesday. It was packaged well so no damaged and last but not least the bag itself, it is amazing. The bag looks smart, the material is really good and the stitching. The zips are all chunky and well made even a lock on one of them, the stitching is neat inside and out of the bag, the padding on the body side of the bag means it does not rub and all the pockets are just the right size for the things you might need while travelling - I would recommend this particular bag to anyone first class workmanship extremely pleased
April 27, 2026
Reply from Pacsafe UK
Thank you so much for your fantastic review, it really means a lot to us.
We’re delighted to hear the stock notification worked well and that you were able to secure the colour you wanted. It’s great to know your order arrived quickly and in perfect condition.
Your comments on the quality, materials, stitching, and overall design are especially appreciated. We put a lot of focus into making our bags both secure and comfortable, so it’s brilliant to hear that’s come through in your experience.
Thank you as well for the recommendation, it’s genuinely valued.
Kind regards,
The Pacsafe Team
Seems like a good product
Seems like a good product. It could do with a shoulder strap so that you can keep your things safe and on your person.
April 27, 2026
Reply from Pacsafe UK
We’re pleased to hear you think it’s a good product, and we really appreciate your suggestion about adding a shoulder strap. That’s a great point, especially for keeping items close and secure when on the move, and we’ll be sure to pass this on to our product team.
Thanks again for your support and helpful feedback.
Kind regards,
The Pacsafe Team
Our products came very quickly and we…
Our products came very quickly and we are very impressed with them. We bought a ruck sack and a bum bag.
April 20, 2026
Reply from Pacsafe UK
We’re really pleased to hear your order arrived quickly and that you’re impressed with both the rucksack and bum bag.
Thanks again for your support, we hope they serve you well on many trips ahead.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re really pleased to hear it’s just what you were looking for.
Thanks again for your support.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the bag, and that’s a great suggestion about adding a small pocket for an AirTag, we can see how useful that would be. We’ll be sure to pass this on to our product team for consideration.
Thanks again for your support and helpful feedback.
Kind regards,
The Pacsafe Team
Good quality and more spacious than I…
Good quality and more spacious than I expected for a relatively small/medium bag
April 20, 2026
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the quality and that the bag exceeded your expectations in terms of space, it’s something we aim for, making sure our bags stay compact while still being practical for everyday use.
Thanks again for your support.
Purchased for my Grandson who is…
Purchased for my Grandson who is travelling to France & Denmark this year. Fast delivery
April 20, 2026
Reply from Pacsafe UK
That sounds like an exciting trip, France and Denmark are fantastic places to visit. We’re really pleased to hear the bag arrived quickly and hope it serves your grandson well on his travels.
Thanks again for your support.
Not keen on the zipper locks.
The overall idea is good, the bag is the right size for my requirements and I like the fact it expands, although another internal pocket would be welcome for more easily organising stuff.
Some of the security features are good, but the secured zip tab is irritatingly fiddly to use, and the dock lock, though preferable, is not much better, and the magnetic catch feels too weak.
My old Pacsafe bag (a mini one from 15 or 20 years ago) had a much better system, which was easy for me to access on a frequent basis but at the same time would have been very difficult for someone to pickpocket. This comprised a normal zip, with a flap over the top which was held down by some Velcro, and then also a catch hidden underneath that had to be pulled down quite hard (counter-intuitive for a pickpocketer) before lifting the flap upwards. Brilliantly simple but effective! Please bring this fastening back.
April 10, 2026
Reply from Pacsafe UK
Thank you for your detailed and thoughtful review.
We’re really pleased to hear the size and expandability are working well for you, and we appreciate your feedback on internal organisation an additional pocket is a great suggestion and something we’ll pass on to our product team.
We also completely understand your comments around the zip security and dock lock. Our current designs are intentionally made to add a level of “delay” to access, which helps deter opportunistic pickpockets, but we recognise this can sometimes feel a little fiddly in everyday use. Finding the right balance between security and convenience is always key.
It’s especially helpful to hear your experience with your previous Pacsafe bag, that fastening system sounds like it worked really well for you. Feedback like this is incredibly valuable, and we’ll be sure to share it with our design team as we continue to evolve our products.
Thanks again for taking the time to share your insights and for your continued support over the years.
After the company originally sent me…
After the company originally sent me the incorrect bag ( they sent the correct backpack to me registered post) I have been very impressed with my anti theft backpack.
It was comfortable to wear even after many hours of plane, train and walking.
It is roomy and fitted documents, my phone and toiletries comfortably. It has an excellent locking system and space for a water bottle. It is a bag I hope to use for many future trips
April 15, 2026
Unprompted review
Reply from Pacsafe UK
We’re really pleased we were able to resolve the initial mix-up quickly and get the correct backpack out to you. It’s great to hear it’s been comfortable and practical across planes, trains, and plenty of walking, that’s exactly what it’s designed for.
We’re glad you’re enjoying the space, organisation, and security features, and that it’s ticking all the boxes for your travels.
Thanks again for your patience and support, we hope it serves you well on many more trips to come.
Excellent quality
Excellent quality and it fits my Lenovo Yoga 14" Aura Edition without any issues
April 20, 2026
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the quality, and it’s great to know it fits your Lenovo Yoga 14" Aura Edition perfectly that’s always useful for other customers to know too.
Thanks again for your support.
Lovely crossbody bag
Ordering process very easy. Quick delivery, well packaged and a great product. I haven't actively used the crossbody bag as yet but it is certainly well made. attractive and seems very sturdy. All round I am very pleased with this purchase.
April 20, 2026
Reply from Pacsafe UK
We’re really pleased to hear you found the ordering process smooth and that your bag arrived quickly and well packaged. It’s great to know your first impressions of the crossbody bag are so positive in terms of quality and design.
We hope it serves you well once you start using it, and thanks again for your support.
Kind regards
The Pacsafe Team
Thank you very much for a speedy…
Thank you very much for a speedy delivery. Very happy with the purchase! :)
April 20, 2026
Reply from Pacsafe UK
We’re really pleased to hear your order arrived quickly and that you’re happy with your purchase 😊
Thanks again for your support.
Kind regards,
The Pacsafe Team
I love the tote bag!
I recently purchased this tote bag and I’m really impressed. First of all, the customer service is amazing — they responded quickly and resolved my issue in a very friendly and efficient way.
The bag itself is excellent: it’s lightweight, water-repellent, and very easy to clean. It also has plenty of compartments, making it very practical for everyday use. Everything matches the description on the website perfectly.
I absolutely love this bag and would highly recommend it!
April 24, 2026
Unprompted review
Reply from Pacsafe UK
Thank you so much for such a wonderful review, it really does mean a lot to us!
We’re absolutely delighted to hear how happy you are with your tote bag, and that it’s ticking all the boxes in terms of quality, practicality, and ease of use. It’s especially great to know the compartments and water-repellent material are making it such a useful everyday companion.
Your kind words about our customer service genuinely mean a great deal to the whole team. We always aim to respond quickly and resolve things as smoothly as possible, so it’s fantastic to hear that reflected in your experience.
Thank you again for your recommendation and support, we truly appreciate it.
Kind regards,
The Pacsafe Team
Prompt service - great bag
Prompt service and another lovely secure bag to add to my collection.
April 17, 2026
Reply from Pacsafe UK
We’re really pleased to hear you’re happy with the service and that another Pacsafe bag has joined your collection, great to have you with us.
Thanks again for your continued support.
Kind regards,
The Pacsafe Team
My Pacsafe GO mini crossover bag is perfect!
My Pacsafe GO mini crossover bag has arrived and it’s perfect, great quality and just what I wanted. At 1.5l capacity it’s the right size for my iPhone and glasses plus a packet of tissues. There’s also an RFID safe pocket for my passport and credit card. Plus I love the fabric pattern and it’s comfortable to wear. Can’t wait to try it out 😁
April 23, 2026
Unprompted review
Reply from Pacsafe UK
We’re so pleased to hear your Pacsafe GO mini crossbody bag has arrived and that it’s exactly what you were looking for. It’s great to know the size works perfectly for your essentials and that you’re enjoying the quality, design, and comfort.
We hope it serves you well on many outings, enjoy using it 😁
Kind regards,
The Pacsafe Team
Did not expect delivery to so fast
Did not expect delivery to so fast. Excellent service and quality goods.
April 14, 2026
Reply from Pacsafe UK
Thank you for your kind review! We’re delighted the delivery was faster than expected and that you’re happy with the service and product quality. Enjoy your new gear, and please get in touch if you need anything.
Kind regards,
The Pacsafe Team
Great company and the safest bag I’ve had by far.
After doing a lot of research into anti-theft bags, I decided to go with Pacsafe, and it’s proven to be a great choice. I purchased the Pacsafe Micro Sling Go, and it’s exactly what I was looking for. The size is perfect, just enough room for my phone, passport, and cards so I can keep my essentials secure without carrying a bulky bag. It’s compact, easy to access, and gives real peace of mind when out and about.
What really stood out to me is that Pacsafe seems head and shoulders above the competition in terms of design and security features. You can tell a lot of thought has gone into making their products both practical and safe.
I also had a great experience with customer service. Laura was incredibly helpful, responding quickly to my questions and going above and beyond when I needed to return the first bag I tried, even though I had forgotten to include the paperwork. That level of support really reinforces my confidence in the brand.
Overall, I’m very happy with my purchase and would definitely recommend Pacsafe to anyone looking for a reliable anti-theft bag.
April 13, 2026
Reply from Pacsafe UK
Thank you for your thoughtful review! We’re delighted your research led you to the Micro Sling Go and that it’s the perfect size for your essentials while giving you extra peace of mind. It’s great to hear our design and security features stood out, and that Laura provided helpful, above-and-beyond support during your return.
Thanks for recommending Pacsafe, please get in touch if we can help with anything else.
Kind regards,
The Pacsafe Team
Great bag with excellent locking…
Great bag with excellent locking options also fast postage
April 16, 2026
Reply from Pacsafe UK
Thank you for your review! We’re glad you’re enjoying the bag and its locking features, and that the postage was quick.
Kind regards,
The Pacsafe Team
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