Had a Pacsafe when they were first introduced. Excellent five stars then. Used often and is still in perfect condition. Long lasting. Decided to treat myself to a new colour. Would still give it five... See more
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Review summary
Created with AI, based on recent reviews
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This is the second cross body convertible bag ive bought . The first being a gift for my daughter who loved it. They are expensive handbags , so I have been waiting for a sale before purchasing one fo... See more
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I wanted to buy backpacks for a planned rail holiday in Europe and got an 8L petite and a 26L pack. Both are just what I wanted with secure zips, hidden pockets and the ability to fasten them to a fix... See more
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Great offer delivered carefully and on time. Bought for holiday, excellent anti-theft features, and waterproof. Just the size I wanted, big enough to put a small bottle of water in and all your essent... See more
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Company details
Written by the company
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contact info
United Kingdom
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4.8
Excellent
613 reviews
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Replied to 100% of negative reviews
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Crossbody bag for travel
Purchased based on the recommendation of other travellers, and I find the bag fees secure. I find it difficult to open the safety zip & clasps, so hopefully it will deter anyone trying to pickpocket.
March 18, 2026
Reply from Pacsafe UK
We’re really pleased to hear you chose Pacsafe based on recommendations from fellow travellers and that you’re finding the bag feels secure, that’s exactly what it’s designed for.
The locking zips and clasps can take a little getting used to at first, but as you’ve mentioned, that added security is what helps deter pickpockets. With a bit of practice, they should become easier to use day to day.
Thanks again for your feedback and support, we hope the bag serves you well on your travels.
Kind regards,
The Pacsafe Team
Perfect travel bag
Swift delivery, great communication about delivery. Bag perfect for an upcoming trip to Barcelona.
March 9, 2026
Reply from Pacsafe UK
We’re really pleased to hear that your order arrived quickly and that you were happy with the delivery updates, we know how important that is.
It’s fantastic to hear the bag is perfect for your upcoming trip to Barcelona. We hope you have an amazing time and that it serves you well throughout your travels!
Kind regards,
The Pacsafe Team
Just got the new tote bag
Just got the new tote bag, love it! Are there any thoughts of having another slightly bigger bag with the same kind of zip top? So a cardigan could be carried if out and about. Also a pen holder would be a very useful addition, the part where you slip your laptop in could also benefit from a smaller RFID pocket so as to hold a single credit card like the pocket already inside the bag which is useful for travel documents so that documents and cards are separate.
March 31, 2026
Reply from Pacsafe UK
Thank you so much for your lovely review, we’re really pleased to hear you’re loving your new tote bag!
We also really appreciate you taking the time to share your suggestions. A slightly larger version with the same zip-top design is a great idea, especially for carrying an extra layer like a cardigan, and features like a pen holder and an additional RFID pocket are very thoughtful touches.
Customer feedback like this is incredibly valuable, and we’ll be sure to pass your ideas on to our product team for consideration in future designs.
Thanks again for your support, and we hope the bag continues to serve you well.
Kind regards,
The Pacsafe Team
Excellent travel crossbody Bag
Excellent service with good
Communications and speedy delivery. Colour of bag better than imagined - described as beige but really neutral beige. Security of the bag seems to be good although I have not used it yet.
March 30, 2026
Reply from Pacsafe UK
We’re really pleased to hear you were happy with the service, communication, and speedy delivery.
It’s also lovely to hear the colour exceeded your expectations. That neutral beige is a great choice and works beautifully across different styles and trips.
We hope you enjoy using the bag and that it gives you plenty of confidence with its security features once you’re out and about.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re really pleased to hear you were happy with the service and delivery, and that you’re enjoying the quality of the bags, that’s exactly what we aim for.
We truly appreciate your support and hope your Pacsafe products serve you well for many trips to come.
Kind regards,
The Pacsafe Team
I am loving the backpack I recently…
I am loving the backpack I recently purchased from Pacsafe! It's exactly as described on the website, and is very high-quality. It's just what I needed. Thank you for a great experience!
March 16, 2026
Reply from Pacsafe UK
We’re delighted to hear that you’re loving your new backpack and that it met your expectations in terms of both quality and functionality. It’s always great to know our products are doing exactly what they’re designed to do.
We really appreciate your support and hope the bag serves you well on many trips to come!
Kind regards,
The Pacsafe Team
Slightly over priced in my opinion but it’s good quality
Slightly over priced in my opinion but the quality of the products cannot be underestimated. Bought the cross body small phone bag incl wallet in pink. Brilliant for the motorbike as a pillion, easy to sling on and access cards, particularly going through European tolls.
Also bought the netting to keep our luggage safe as it is not lockable. Works a treat!
April 1, 2025
Reply from Pacsafe UK
Thank you for your honest and detailed review. We really appreciate your feedback.
We’re pleased to hear that, despite your thoughts on pricing, the quality has stood out and delivered in real-world use, especially on the motorbike and when navigating European tolls. That’s exactly the kind of convenience and peace of mind we aim to provide.
It’s also great to know the anti-theft netting is doing the job and keeping your luggage secure when it otherwise wouldn’t be lockable.
Thanks again for your support, we’re delighted the products are working well for you.
Kind regards,
The Pacsafe Team
Great sling bag, but…
I recently purchased a mini sling bag which arrived promptly and was everything I expected in terms of quality and purpose. The only issue is that the slash guard strap is quite course and caused bobbling to my sweatshirt. Would be worth warning customers about that.
March 16, 2026
Reply from Pacsafe UK
Thank you for your review and for highlighting this.
We’re really pleased to hear the mini sling arrived promptly and lived up to expectations in terms of quality and functionality. That said, we’re sorry to hear about the issue with the slashguard strap causing bobbling on your sweatshirt.
The strap is reinforced with cut-resistant materials, which can make it feel a little coarser than standard fabrics, but we completely understand your point and appreciate the suggestion about making this clearer to customers.
Thank you again for your feedback, it’s genuinely helpful and something we’ll take on board.
Kind regards,
The Pacsafe Team
Safety features are brilliant
Quality bag, ideal when out walking for purse,glasses etc. Safety features are brilliant. Quick service. Highly recommend.
March 20, 2026
Reply from Pacsafe UK
Thank you for the great review. We’re so pleased to hear you’re enjoying the bag and that it’s proving ideal for carrying your essentials when out walking. It’s also lovely to know the anti-theft safety features and quick service made such a positive impression.
We really appreciate your recommendation and your support.
Kind regards,
The Pacsafe Team
Excellent bag for keeping valuables safe
Internet searches for a safe, secure bag for day trips to areas known for pickpockets kept suggesting this bag. Having purchased one I can see why.
Light enough to carry all day, yet with numerous features designed to keep valuables safe, it is easy to see why it is so popular.
The fact that it is made from recycled materials is a bonus!
March 19, 2026
Reply from Pacsafe UK
Thank you for taking the time to share such a detailed review. We’re delighted to hear that your research led you to us and that the bag has lived up to expectations.
It’s great to know you’re finding it comfortable to carry all day while still benefiting from the added peace of mind our anti-theft features are designed to provide. Features like lockable zips, RFID-blocking pockets and cut-resistant materials are all there to help keep your valuables safe in busy environments .
We’re also really pleased you appreciate the use of recycled materials, sustainability is a big focus for us, with many of our bags made using regenerated or recycled fabrics without compromising on quality .
Thanks again for your support, we truly appreciate it.
Kind regards,
The Pacsafe Team
Very pleased with the sling bag
Very pleased with the sling bag, just what I was looking in which to carry my new camera, for ease of access. Slightly disappointed with the delivery. We were out when the item was delivered, and despite asking for it to be delivered two days later, it was left in our recycling box.
March 12, 2026
Reply from Pacsafe UK
We’re delighted to hear that you’re pleased with the sling bag and that it’s working well for carrying your camera with easy access, that’s exactly what it’s designed for.
We’re sorry to hear about your delivery experience. We understand how frustrating that must have been, especially when you had requested a later delivery date. We’ll certainly pass this feedback on to the courier to help improve the service.
Thank you again for your feedback and support.
Kind regards,
The Pacsafe Team
Prompt service
Ihave used this company since covid and have found this mask effective, as it has protected me thus far.
I would recommended the silver Ion mask.
March 12, 2026
Reply from Pacsafe UK
We’re really pleased to hear that you’ve been using our products since Covid and that the mask has worked well for you. It’s great to know you’ve found it effective and reliable.
Thank you as well for your recommendation, it means a lot to us.
Kind regards,
The Pacsafe Team
Very well made looks and feels great I…
Very well made looks and feels great I like the very easy zippers so far I cannot find any thing I don’t like about this bag I am looking at a carryon bag next.and my item came the next day so was excellent.i am very happy with my bag. Thank you.
March 18, 2026
Reply from Pacsafe UK
We’re delighted to hear that you’re so pleased with your bag and that you’re enjoying the quality and smooth zippers. It’s great to know your order arrived quickly as well.
We’re especially pleased to hear you’re already considering a carry-on bag, we’d be happy to help if you need any recommendations.
Thank you again for your support.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re pleased to hear the bag was a good size and fitted everything you needed. That’s exactly what we aim for.
Kind regards,
The Pacsafe Team
Your service is impeccable
Your service is impeccable! Unfortunately the bag and purse I chose didn’t suit - too small for my needs for what I’m used to so I have returned them. The product was very well made and robust so I will keep searching for the perfect one! Thanks.
March 17, 2026
Reply from Pacsafe UK
We’re delighted to hear that you were happy with the service, although we’re sorry the bag and purse weren’t quite the right fit for your needs. It’s great to know you found the products well made and robust.
If you’d like any help finding a style that better suits what you’re used to carrying, we’d be more than happy to make some recommendations.
Thank you again for your feedback and support.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re delighted to hear you’re pleased with the product and that it arrived quickly. We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
We’re delighted to hear that your order arrived quickly, was well packaged, and that you’re pleased with the quality of the product.
We really appreciate your feedback and support.
Kind regards,
The Pacsafe Team
super product from PacSafe
super service from PacSafe. Stylish bag and have already benefited from its features following a recent trip overseas and a failed pick pocket attempt - thank you PacSafe
February 24, 2026
Reply from Pacsafe UK
We’re delighted to hear you’re pleased with the bag and the service. It’s especially reassuring to know that the anti-theft features helped protect your belongings during your recent trip, that’s exactly what our products are designed for.
Thank you again for your support and for sharing your experience.
Kind regards,
The Pacsafe Team
Could be much better
Disappointing that only one inner pocket, and that is credit card sized. Otherwise only 2 large sections. Not even pocket for passport. Zips a bit bizarre. Nice colour, red.
March 11, 2026
Reply from Pacsafe UK
We’re sorry to hear that the internal layout didn’t meet your expectations. Your feedback regarding the pocket configuration and zip design is really helpful and will be passed on to our product team for consideration in future designs.
We’re glad to hear that you liked the red colour, and we appreciate you taking the time to share your thoughts.
Kind regards,
The Pacsafe Team
Fast delivery
Fast delivery. Nice mask. Very useful to keep in a pocket when travelling.
March 10, 2026
Reply from Pacsafe UK
We’re pleased to hear that your order arrived quickly and that you’re happy with the mask. It’s great to know you find it useful to keep in your pocket while travelling.
Kind regards,
The Pacsafe Team
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