Pacvac Reviews 18

Reply from Pacvac

Feb 6, 2026

Hi Stuart, thank you so much for your fantastic review! We're so happy to hear our vacuums are making your practices easier and more efficient. It’s great to know the long cord and performance are hitting the mark. We really appreciate your support and kind words about our ordering and delivery — it means a lot to the whole Pacvac team!

Reply from Pacvac

Aug 29, 2025

Hi Angela,

Thank you so much for your kind review!

We're thrilled to hear that you found the ordering process easy and appreciated our communication throughout. Providing a smooth and transparent experience is something we truly value, and it’s great to know it made a difference for you.

We look forward to having the opportunity to serve you again soon!

Erin

Reply from Pacvac

Jul 16, 2025

Thank you so much for your kind words! We're delighted to hear that the ordering process was smooth and that your team is finding the Pacvac easy to use and supportive. Knowing it’s helping keep your studio sparkling and your staff safe means the world to us. ✨️ We appreciate your support! Kristyn

Reply from Pacvac

Sep 19, 2024

Hi Cathryn

Sounds like your Pacvac vacuum is a true workhorse, both at work and at home!

We're happy to hear the replacement process was smooth and quick—we strive for this!

Thanks for the fantastic review.

Kristyn

Reply from Pacvac

Jul 10, 2024

Hi Sunny

Thank you for your kind words and leaving your review!

We are delighted to hear that you had a positive experience with both our products and our customer service.

if there's anything else we can assist you with, please feel free to reach out.

Thank you for your support.

Lu

Reply from Pacvac

May 8, 2024

Hi Kingsley

Thank you for your wonderful review!

It's fantastic to know that your machine is serving your business reliably, and it's even better to hear that you've received top-notch support and care whenever needed.

If you ever need us, please reach out as we are here to help!

Lu

Reply from Pacvac

Jul 31, 2023

Hi Ebony,

Thank you so much for the great review!

We are thrilled to hear from satisfied customers and even more delighted to learn that you are enjoying cleaning with your Thrift 650.

If you need anything else, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :)

Have a fantastic day!

Anna

Reply from Pacvac

Updated Jul 19, 2023

Hi Michelle,

We've upgraded our hose system to include an anti static hand piece to improve user experience, after receiving feedback from professional cleaners. This hose system has been in the field coming up to 4 years.

We pride ourselves on top notch after sales care, so if you experience any quality issues, please reach out as we are here to help.

Providing enjoyable cleaning solutions with products that make people happy, is what we stand by, so we've also sent you an email to follow through.

We look forward to liaising further.

Reply from Pacvac

Apr 18, 2023

Hi Rachid,

Thanks very much for your endorsement!

We are delighted that you are enjoying the productivity gains this model offers.

If you need anything, don't hesitate to reach out to us on: support@pacvac.com - we are here to help :)

Have a fantastic day!

Anna

Reply from Pacvac

Mar 27, 2023

Hi Stuart,

Thanks so much for the great rating and review.

We are delighted to hear of your good experience at the Cleaning Show we and look forward to hearing about your adventures with your little Velo.  ;)

As you so keenly noticed, our customer service is exceptional, so if you have any questions, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help.  :)

Have a fantastic day!

Anna

Reply from Pacvac

Mar 30, 2023

Hi Gary,

WOW! Thanks for your amazing review and 5-star rating!

Customer satisfaction is very important to us and our entire team works tirelessly to ensure our products are top quality and in line with latest available technology. Wonderful feedback, like the one you kindly took time to write, warms our hearts and helps our brand grow, allowing more customers find joy in cleaning.

If you have any questions, don't hesitate to reach out to our friendly and knowledgeable team on: support@pacvac.com - we are here to help!

Have a fantastic day :)

Anna

Reply from Pacvac

Oct 20, 2022

Hi Arvi,

Thank you for the 5 stars and for taking the time to submit your review.

We are delighted you had a positive experience with our online store and extremely grateful that you've shared it here.

If you need anything, don't hesitate to reach our friendly team on: support@pacvac.com - we are here to help :)

Have a fantastic day!

Anna

Reply from Pacvac

Jul 21, 2022

Hi Christine,

Thanks for the 5 stars and for taking the time to submit your review.

We are delighted that you are enjoying using your Pacvac vacuum cleaner and are grateful for your positive feedback.

If you need anything, don't hesitate to reach out to us - we are here to help.

Have a fantastic day!

Anna

Reply from Pacvac

May 13, 2022

Hello Danni,

Thanks for the 5 stars and for taking time to submit your review!

We are delighted that you are happy with your shopping experience at our online store.

If you need anything, don't hesitate to reach out to us - we are here to help!
Have a fantastic day!

Anna

Reply from Pacvac

May 13, 2022

Hello,

Thank you for the 5 stars and for taking time to submit your review!

We are delighted you are enjoying your new vacuum cleaner!

If you need anything - we are here to help, so please don't hesitate to reach out!

Have a fantastic day!

Anna

Reply from Pacvac

Dec 14, 2021

Hi Leigh,

Thank you for your positive feedback and support of Pacvac.

We are very pleased that you are enjoying your Pacvac vacuum. It's a great choice for home and because it's a commercial grade product it will last you for years!

Whilst it's an easy product to use and maintain we have produced online videos which provide helpful tips and advice if you ever need it - check out Pacvac Academy, academy.pacvac.com.

If you have any future queries please don't hesitate to reach out to our friendly team on sales@pacvac.com as we are a manufacturer that does everything possible to ensure customer satisfaction and create enjoyable cleaning experiences.

Have a fantastic day!

Anna

Reply from Pacvac

Aug 18, 2021

Hi Dilip,

Thank you for your 5-star review. We are thrilled to know that you are loving your Pacvac product. We pride ourselves for both our customer service and same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us.

Please let us know if there's anything we can do for you.

Have an awesome day,
Urvin

Reply from Pacvac

Oct 29, 2019

Hi David

Thank you for your review.

Our dedicated team are focussed on making sure our customers have the best experience when they deal with us so thanks for taking the time to let us know that you’re happy, we really appreciate it.

Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you.

Kind regards

Charlie