Paddio Reviews 168

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Kyle was amazing working with on this loan as always!! But this was extremely special! It was for my granddaughter and her fiance ❤️ Kyle works diligently on every Loan I send his way and always an... See more

Rated 5 out of 5 stars

Paddio has been great , after being ignored or shunted aside by other mortgage companies when they found out I was self-employed and had a little bit complicated credit Denaye Spurling at Paddio alon... See more

Rated 5 out of 5 stars

Christopher Coon was an absolute pleasure to work with. He was incredibility helpful and professional throughout the entire process of securing the loan. I was able to buy my house because of him and... See more

Rated 5 out of 5 stars

I have worked with many VU/Paddio lenders and I must say that Michael has been my favorite to work with hands down. Not only is he dedicated to his clients by working off the clock, he provides quick... See more

Company details

Written by the company

We started Paddio because we believe homebuying should be less suspenseful. More transparent. Authentic. Where you can be yourself. Take it easy. Rest secure. Paddio is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

Highly Recommend Christopher Compton

As a first time homebuyer, the process felt overwhelming at times, but working with Christopher Compton made all the difference. Chris was incredibly friendly, professional, and knowledgable, and he took the time to explain every step in detail. He was always available to answer questions and made me feel comfortable and supported throughout the entire process. I couldn't be happier with the level of service and care he provided, and I highly recommend him to anyone looking for a loan officer who truly goes above and beyond.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best Team to Work With

Christopher Coon was an absolute pleasure to work with. He was incredibility helpful and professional throughout the entire process of securing the loan. I was able to buy my house because of him and the Paddio team as a whole. I highly recommend them

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Honest , upfront and always had time for us. Never a missed or unreturned call or email. ( Within 10 minutes). Very knowledgeable and still checks in even after we closed. Aaron Smith is the man!!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Paddio was amazing to work with

Paddio was amazing to work with! Aaron my loan agent was the absolute best. He made sure that I understood everything before during and after. As long as you have all the information you need getting a home loan will be a breeze with Paddio. -Angel

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Experience

Purchasing an investment property with Billy Buford and Oren Maberry at Paddio was a 5 star experience. No one should ever go into a home-purchasing process expecting it to be easy, but having been through the process a couple times before, I can honestly say this was a comfortable experience. They kept in touch with me almost daily and using the internet and texting, I bought the house, literally without leaving my couch. I anticipate my daughter will be looking for a mortgage soon and I will direct her to Billy and Oren knowing she will be in good hands.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot express how amazing Paddio

I cannot express how amazing Paddio, Makennon and Lynn were to my husband and I with the purchase of our first home. We had no idea what we were doing or what to expect but Makennon walked us through everything and explained everything we needed to know and do from start to finish! He was always available to answer our questions and made this process as smoothly as it could possibly go! I have no complaints and extremely satisfied with Makennon and his team. We were very blessed
to have crossed paths with Makennon and for that I am forever grateful. I highly recommend Paddio as they literally go above and beyond to help their clients in any way possible!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great homebuying experience

Great homebuying experience. Tucker and his team went above and beyond to ensure that I was able to purchase my home. Would recommend to anyone looking to purchase a new home.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME OR MONEY

Let me start my saying that Jason Dornak from Paddio did everything he could for our loan. But Paddio as a company is awful.

They reel you in with a preapproval and tell you everything looks good then a conditional approval comes, and everything still looks good then right before you are about to close, they come up with RIDICULOUS requests. This happened to my wife and I not just once.. but TWICE! Why did I go back the 2nd time? Because I thought they would have learned from their mistakes the first time.. dumb.

I'm not dumb. I know they sell their loans as soon as you close. Our loan may not have been an easy sell for them, so they denied us.

I should have went with any other company from the beginning so we could get the home we planned to move into. I will never work with this company again and I don't recommend them. It's funny because I used to recommend them when I bought my first home, but I wouldn't recommend them to even my worst enemy. Just do not waste your time or money. Literally any other company is better.

April 28, 2025
Unprompted review
Paddio logo

Reply from Paddio

Hi Emily,

Thanks for taking the time to share your experience. I'm really sorry to hear how frustrating and disappointing the process felt — that’s definitely not the experience we want for anyone who puts their trust in us. I can understand how upsetting it must have been to go through the loan process not once, but twice, only to feel like things fell apart at the finish line.

I'm also sorry that the last-minute conditions and ultimate outcome left you feeling misled. That's not the impression we ever want to leave with our borrowers, and I truly appreciate you calling it out so we can take a closer look internally at what went wrong here.

If you're willing, I’d love for my team to have the chance to hear more about what happened and share your feedback with our leadership team. Please reach out to our Client Advocate team at 1-813-919-1203 or ClientAdvocate@paddio.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime and we’ll get back with you as soon as we can.

Sincerely,
Claire S., Client Relations Manager

Rated 1 out of 5 stars

Total waste of time,go through someone else

They'll string you along after getting pre-approved. Not only that there about as clueless as a person thinking they can grow a third arm. Must make like a billion dollars i guess to go through them. Thanks for screwing me over.

February 24, 2025
Unprompted review
Paddio logo

Reply from Paddio

Hey Shawn,

I’m really sorry to hear you feel this way. The home loan process can be stressful, and that’s the last thing we want for our customers. If you’re open to it, I’d love to look into what happened and see if there’s anything we can do to help. You can reach my team at 1-813-919-1203 or ClientAdvocate@paddio.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.

Sincerely,
Claire S., Client Relations Manager

Rated 5 out of 5 stars

Heather was great to work with

Heather was great to work with. Communication was excellent and she was quick to respond to messages. We worked great as a team for this transaction. Looking forward to the next one!

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

I have worked with many VU/Paddio…

I have worked with many VU/Paddio lenders and I must say that Michael has been my favorite to work with hands down. Not only is he dedicated to his clients by working off the clock, he provides quick responses which can be a major turning factor in some contracts. I would highly recommend and would absolutely work with again in the future.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I’m so happy I met Danielle

I’m so happy I met Danielle! We were connected by a mutual client. Danielle was the loan officer and I was the Realtor. There was something special about Danielle the minute I spoke with her. While I was on the phone with her on a Saturday morning, I could tell she loved her job and was wanting to help our client as much as possible. She communicated with me and our client every step of the way. She was a pleasure to work with and I look forward to working with her again.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Kyle was amazing working with on this…

Kyle was amazing working with on this loan as always!! But this was extremely special! It was for my granddaughter and her fiance ❤️ Kyle works diligently on every Loan I send his way and always answers calls without hesitation (even stopping mowing) to answer questions for them!
Looking forward to more closing together
Linda Evans
Old Colony Realtor of GKV

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Heather Evans at Paddio is Awesome!

Working with Heather Evans at Paddio was great! Heather made this whole process so easy. She kept me informed at all times and checked in with me on a regular basis. I look forward to the opportunity to work with Heather and Paddio again!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth Experience

Curtis was very pleasant to work with. Even with a few glitches, Curtis kept things on track and moving forward in a timely manner. He was a great partner in this deal.

October 8, 2024
Unprompted review

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