When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... See more
Company replied
Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... See more
Company replied
I have been the fortunate recipient of over 5 of these beautiful baskets in the last few years . Sent by a friend in London who wanted to send me something healthy and interesting. I have had two o... See more
Company details
- Gourmet Grocery Store
- Corporate Gift Supplier
- Gift Basket Store
- Grocery Delivery Service
- Grocery Store
- Wine Store
Written by the company
Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!
Contact info
Corner of Linwood and Blackbridge Roads, Karaka, 2580, Auckland, New Zealand
- +64 9 291 9364
- karaka@kennerley.co.nz
- paddocktopantry.co.nz
2.9
Average
235 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sent a birthday gift to my daughter…
Sent a birthday gift to my daughter from Canada. It arrived exactly when it was supposed to….thanks!
June 19, 2022
GREAT quality produce
Great delivery time and really, really good quality produce. Perfect gift for those recovering/isolating at home. Would absolutely order again.
June 13, 2022
Fruit was very goid quality.
June 12, 2022
Lovely hamper
Receiver was very happy, sent a photo looked perfect as per the website, fast delivery took
June 6, 2022
My elderly Father loved his gift
My elderly Father loved his gift, I chose the fruit tray, the vege tray and some other sundry grocery items that I knew were favourites of his. It was good to pick out items he actually would like plus he said the fruit and veges were top quality produce and so much of them it would last him a long time. Very pleased and will reorder from them again.
June 3, 2022
Reply from paddocktopantry.co.nz
So happy to hear this Sheryll,
We're glad that we could help create a lovely gift for your father! We appreciate you taking the time to share this feedback and look forward to helping you again in the future.
Thanks,
Viv
I ordered the Glasshouse Velvet…
I ordered the Glasshouse Velvet Rhapsody Soy Candle 380g - Water Lily & Yuzu for my mother - from the time I placed the order to the delivery ai received updates on the status of the shipping. I was impressed with the service. Great communication from start to finish.
The wrapped gift arrived much to the delight of my mother who declared it beautiful.
Very happy to recommend to Paddock to Pantry.
By the way I learnt of this company from a Polly Gillespie IG post :)
May 16, 2022
This is such a easy site to use and the…
This is such a easy site to use and the produce is so fresh and beautiful.
Packed so pretty and delivered promptly
May 16, 2022
Amazing service highly recommend great…
Amazing service highly recommend great communication - quality product
May 15, 2022
Great product.
Great product.
Really happy with ordering process, quality of product and on-time weekend delivery!
May 10, 2022
Was not happy with the response to a…
Was not happy with the response to a complaint made.
May 9, 2022
Reply from paddocktopantry.co.nz
Hi Ian & Emi,
I'm sorry to hear this - I've just sent you an email to find out more about the situation to see if we can remedy this for you.
Thanks,
Viv
Order and delivery instructions…
Order and delivery instructions followed to the letter! Driver called the Recipient before delivery giving time for them to open their door - surgery meant mobility challenges.
Recipient loved the fruit basket which is helping their health recovery.
Thank you!
Viv Cameron
May 3, 2022
Always well received and delighted with…
Always well received and delighted with contents
April 15, 2022
Unfortunately I was not happy with…
Unfortunately I was not happy with Paddoc2pantry. I ordered veggie box for up to 4people. Produce was fresh, but in my opinion it was not enough veggies for family of four. I consider it an expensive purchase comparing to what was included in the box. I also send an email with my concerns to Paddoc2pantry with no reply back.
April 10, 2022
Reply from paddocktopantry.co.nz
Hi KD,
We are sorry to hear that you were not happy with your purchase.
Our Fruit, Vege, and Fruit & Vege boxes are individually priced each time we make one, so depending on market prices at the time, each box will be different with each order. We also hand pick each item to ensure quality is the best. We apologise that the quantity provided was below expectation.
We really appreciate you getting in touch and we have taken your feedback on board. We will continue to review and readjust these boxes which are quite new to our website. We hope this experience won't stop you from ordering from us again in the future.
Kind regards,
Brittney
Paddock to Pantry
I ordered a gluten free gift basket for…
I ordered a gluten free gift basket for a work colleague who was very surprised and excited when he received it . The gift basket was delivered exactly on the day I asked when ordering. The quick communication on email from staff was friendly and professional. Would highly recommend Paddock to Pantry for sending that something special.
April 8, 2022
Excellent quick service
March 12, 2022
Fabulous
Fabulous
We ordered for a special family members birthday they loved the gift
So easy Many thanks
March 12, 2022
Reply from paddocktopantry.co.nz
Thanks so much Anne, glad to hear that we could help make a birthday extra special :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.