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Contact info

1.7

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have ordered a pair of shoes

I have ordered a pair of shoes. Never delivered, tracking info says delivered, but with a picture of some door and a package, certainly not my door. Trying to get some clarity from them but no response for 2 weeks now. It is probably not a serious company.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Fake company

I ordered via padel point website , yet claim its not there order number after a month I haven't received anything no assistance via email , when I rang in the claim it isn't there order number and no assistance further, don't use them they cannot be trusted

August 18, 2025
Unprompted review
Rated 3 out of 5 stars

Communication

Ordered 6 items, recieved 5 and have been refunded for the missing item. The email for costumer service does not work and tracking information was not available before the day it was delivered. No return form enclosed.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Order in April ….

Order in April ….. Nothing has arrived…. Trying to call and email no response. Did a comentar at FB and the blocked me directly 🤨

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

15 days and I still don’t have my order…

15 days and I still don’t have my order :(. Great price on some shoes for padel, but the delivery charge was close to the cost of the shoes. Not inclined to shop here in the future unless something improves. Schade!

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

DON’T BOTHER USING

Sell things they don’t have in stock and they know won’t be in stock.

Called 4 days in a row 20 mins at a time for English number to no one answering and it saying ‘calling out of hours’ when I wasn’t

Managed to speak to someone in Dutch office who spoke English, however about as much use as a chocolate teapot.

Awful service, ordered a racket 3 weeks ago and still no arrived when they’re saying it has.

USELESS

December 16, 2022
Unprompted review
Show reviews in all languages. (22 reviews)

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