Great experience
Some of the print on my case was damaged and the owner sent me a gift certificate to replace it. And her response was very fast to my inquiry. Love supporting good small businesses❤️
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Some of the print on my case was damaged and the owner sent me a gift certificate to replace it. And her response was very fast to my inquiry. Love supporting good small businesses❤️
Should be no stars. Terrible customer service. Kindle cover developed cracks all over after approx 5 weeks. Was refused a refund or replacement offered less than half the value in vouchers which I didn’t want as to reorder again would mean I’d have to pay more money, plus large cost for postage. Have had to claim the money back via the bank on charge back.
Apparently she will only give a refund 30 days after the order date ….it took 3 weeks to arrive. She thanked me for the feedback and letting her know so that she can make improvements in the future. I’m not here to grow her business, or test drive her product at my expense. Turned out to be an expensive piece of useless plastic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.