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2.3
7 reviews
No history of asking for reviews
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If I could leave 1 star I would. Total scam, ordered hard back book, selected that option. Paid and was sent a download. At no point in the whole process was a download mentioned. I wish I had checked this site first. It appears everyone else has the same issue. I asked for a refund and was told it was not possible. Currently asking my bank to refund the cost due to mis-selling regulations.
Same as other reviews, ordered a hardback book and they sent a ebook, I asked for a refund but they said that they couldn't. Con artists.
Exactly the same experience as other reviewers… purchased what was clearly stated as a hardback book ( no mention of digital anywhere) and only realised when I chased it up that in the confirmation email they sent a download link instead. Am furious as normally I check Trustpilot before using any company I don’t know to purchase things but didn’t on this occasion. Avoid like the plague!!
I bought a book that was clearly labelled a hardcover on the website and when I chased it up as I’d not received it two weeks later, was informed that I had purchased an ebook. There are two options - hardcover and digital. I chose hardcover. They are now refusing to engage with my emails. Avoid. Total scam.
Scam book website! As with the other 2 reviews here, I clearly ordered a hardback copy of a book and was sent a link for an ebook. The company refuse to acknowledge this. Furthermore, the link provided does not work.
Total scam website and I'll be reporting to trading standards.
**EDIT I contacted my bank and sent a copy of this reviews page. They have done a chargeback for me.**
If I could give zero stars I would. I purchased what was clearly advertised as a hardback book but have received an ebook. Shameful practice and an obvious scam. Avoid at all costs. I will be happy to update this review if I get a refund.
Beware. I ordered a hardback book and got an ebook. They refused to refund as they have a policy, understandably, with ebooks. They also said they did not stock the book itself, so why is it listed for sale as a hardback? Feel conned.
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