Delta Force Paintball Reviews 

1,134
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. People frequently describe the staff as extremely friendly, helpful, and energetic, making daily visits remarkably fun and engaging for all participants involved. Visitors also warmly appreciate the well-organized games, clean equipment, and smooth overall coordination provided consistently by the dedicated team. However, some people mentioned that the cost of extra paintballs can get quite expensive unexpectedly, making it difficult to stick to a reasonable budget. A few other people also felt that customer support was completely unresponsive when they attempted to resolve billing mistakes or address serious issues.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting that team members are exceptionally... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight a well-organised,... See more

Product

People report ambiguous experiences with product, noting that while the games, gear, and themes were fun and... See more

Price

Reviewers express strong dissatisfaction and disappointment regarding price, noting that it is not a cheap... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising amazing cooperation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I visited to mark my son's 10th birthday, and when making the reservation, they inquired if it was for a birthday event. We spent approximately £700 for 14 attendees. While we had an enjoyable time, t... See more

Rated 5 out of 5 stars

It was brilliant. Affordable even the upgrades depending on individual preferences. All the gear from guns and protective clothing was of good quality and clean. The venue was easy to access and drive... See more

Rated 5 out of 5 stars

Excellent customer service! I emailed them asking if they would help out with a charity fundraiser and they helped out straight away , without hesitation! Hugely appreciated- Thank you again!


Company details

  1. Paintball Store

Information provided by various external sources

Over half a million paintball players choose us each year to host the ultimate paintball experience as our award-winning venues are conveniently located throughout the UK and operate all year round. On arrival you can expect a friendly welcome from our dedicated team before setting up in our military themed basecamp and preparing yourself for a full-day battle. Delta Force Paintball provides players aged 8 years and up with top-of-the-range paintball gear to ensure you are protected and look the part as you take to our themed mission scenarios and prove yourself as a hero on the battlefield alongside friends and family. With committed and knowledgeable staff members, your paintballing day with us is guaranteed to run smoothly from the first paintball fired to the last, whether you’re celebrating a birthday, planning a stag or hen party or arranging a corporate teambuilding event. At Delta Force Paintball we are fully dedicated to providing you with the highest standards of safety, value for money and paintballing fun!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,134)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fantastic day out

What a fantastic day out. My adrenaline was pumping for hours after haha. I would highly recommend to anyone. Just when you get hit don’t cheat 🤣🤣

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

20 min journey took me an hour and 40…

20 min journey took me an hour and 40 minutes got in there played 1 round I left my stuff on the side go to the toilet somebody take in my bullet I’ve been to the information desk. I spoke to Jamie. He said he can’t help. I have lost a second round and going home not a good service I got thanks

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic afternoon

What a fantastic afternoon. Staff were funny and really helpful, special mention to Mike, explained the rules clear as crystal and got us underway and into the games rapidly. Game maps were great too 👌

July 26, 2025
Unprompted review
Rated 2 out of 5 stars

⭐️⭐️ Two stars — Great fields, shame about everything else

⭐️⭐️ Two stars — Great fields, shame about everything else

If you're considering booking a paintball day with Delta Force, here’s my honest advice:

- Don’t be dazzled by the 5-star reviews. They hand out 100 free paintballs to anyone who leaves a 5-star review (it has to be 5 star, not just any review) and once you see the price of paintballs, you’ll understand why so many people suddenly find themselves feeling generous. Take a moment to read the 1 and 2-star reviews; they tell a much more consistent story.

- Do your homework. Joe Lycett (yes, that Joe Lycett) did an undercover investigation into their shady sales tactics, specifically targeting IPG, a ticket-selling company set up by Delta Force. IPG now sits at a proud 1.5 stars on Trustpilot. Conveniently, they’ve now rebranded under names like "Epic Paintball Events", but a quick Google will show it’s all the same operation, just with a fresh coat of paint (pun intended). It’s clever. It’s also deeply misleading. I would link the video but Trustpilot doesn't allow links so simply google Joe Lycett Paintball and you will find what you seek.

- Be prepared to pay - a lot. I’ve been to several paintball sites across the country, and Delta Force consistently charges more than any of them for paintballs. In some cases, literally double the price for the same thing. There are far better-value sites literally in the same county.

- Customer service? Presume it doesn't exist. Right from the telephone sales team to the employees on site, the general attitude feels less “we’re here to help” and more “spend fast and move along.” You won't be made to feel like a guest, but you will be made to feel like a walking wallet.

Now, to be fair, and this is why it’s two stars, not one, the playing zones themselves are decent. Genuinely well-designed and fun to play in. If only the rest of the experience lived up to them.

In summary, if you’re happy paying well-above average prices for a below average experience, then this could be for you. Personally, I’d trade fancy fields for a more transparent, respectful, fun and customer-friendly day out in a heartbeat.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Went with a group of friends

Went with a group of friends - terrible experience, terrible company.
Knowingly misleading to ensure you pay more & more money. Should not be allowed to operate!
We went to the Upminster site, some staff were pleasant but a number were downright rude & intimidating when questioned.
There are so many things I could write about from been assured & told certain things at booking stages that ensured I booked which were then denied to complete dishonesty. When I was told on the day I again had to pay more & I questioned this there were suddenly a group of male staff members in front of me, aggressively confronting me.
The whole experience was Completely awful & a rip off - DO NOT USE!

July 12, 2025
Unprompted review

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