Paintwithnumbers Reviews 29

I placed an order a while ago and ran out of some paints, and I got in touch to order some new paints and I was sent them free of charge! Great service with the new management.

Received a fake tracking number within 24-48 hours. Tried calling, but the line goes nowhere. Customer service emails are left unanswered. I will be asking my bank to charge back the amount I paid. Don't waste your time with this scammy website

If there was a way to give this a negative star I would. Stay away, Fraud, fake company. They will take your money and you will NOT receive anything from them. Huge disappointment for Christmas. These individuals should be ashamed. SPAM SCAM FRAUD Paint With Numbers Canada is a hoax folks. paintwithnumbers.ca

I placed an order with this company for Christmas gifts, expecting the products to ship within 1-2 business days, like the website says and yet I have received no tracking information after two weeks and trying multiple tries to contact them. I wouldn't have minded if the products were back-ordered - as long as someone would have responded to my inquiries. I began to suspect it was a scam site after my emails and phone calls to their customer service went unanswered and after the auto-email I received said I should hear something within 24-36 hours. That was a week ago, and still nothing. Don't waste your money like I did, I'm so disappointed.

Would rate a zero if I could. This entire "business" is FRAUD at it's finest. It's NOT a Canadian website. They ship from China, not from Ontario. Credit card charge states a completely different business than what is advertised, "LED Lighting." Zero customer service, zero response to emails. Will be reporting this fraud to my credit card company and requesting a charge back. Wish places like this would be prosecuted and shut down.

Horrible and misleading website. Ordered over a month ago and still in transit. Site makes it seem like it is a Canadian company and ships within 1-2 business days. False, it ships from China...thus the delay in transit. Courier service is worst I have seen. Will not be ordering anything else from this website. Hope its worth the wait for my one order. DO NOT RECOMMEND!

Horrible customer service. Doesn't ship as per their website. Ordered and when received 20 days later. We found that the product is not suitable for resale in our store. Emailed them asking for assistance and requested that we return this order. Nno one responded to us. Over $600 spent and not able to resell as there is no colored poster or colored sheets to go with the items so customers would not be able to see what they are purchasing. Stay away from this company - they only repeatedly respond with a scripted NO REFUND statement. No assistance what so ever.

Order was placed April 30th and still has not arrived (currently May 30th).

I contacted the company for an update after the initial time the package was to be expected passed. It should also be mentioned you had no choice but to select expedite shipping.

From the company’s website :
“All orders are shipped within 1-2 Business days.

Approximate delivery time of this product is 5-7 Business days.”

When I contacted the company, I got a generic “copy and paste” message saying they were experiencing delays. If this is actually the case, then THE COMPANY should reach out to their paying customers - NOT THE OTHER WAY AROUND. I’ve been contacting the company for updates since then and it’s always the same response with no affirmative confirmation as to when my order should actually arrive.

It’s May 30th and still nothing!
This is such a headache. Do not buy from them!

Ordered Apr 16, it is not May 11 and it still hasn't shipped even though their website says
"-All orders are shipped within 1-2 Business days.
-Approximate delivery time of this product is 5-7 Business days.
-All orders are shipped with tracking number so you can track it every step of the way."

And the response I got from their support was

"Thank you for reaching out to us regarding your order. I am sorry this has taken a while to ship

Due to the high volume of orders & the additional precautions we're taking in our distribution center, you may experience shipping delays.

Thank you so much for your patience & understanding :)"

THEN UPDATE YOUR WEBSITE TO SAY SO. Don't bait and switch. You ruined a birthday gift because of your lying. Ordering something a month in advance when it says 5-7 days (lets say 2 weeks) and it not even being shipped yet is not acceptable.

Do not buy from them.