First class customer service from Sarah Byrne such a lovely girl. So, efficient, enthusiastic & positive about getting the issues sorted for me, nothing was to much trouble. I left Pair tonight, skipp... See more
Company replied
Location
Switch locationMalahide Road, The Pavilions, K67 HH10 Swords, County Dublin, IE
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See what reviewers are saying
Employing a no refund policy on goods that are unused and unopened, returned within a week with a receipt is antiquated and outdated. It’s anti consumer and should not be in place in 2023 in any retai... See more
My Huawei P20 lite needed a battery replacement. The team at PAIR Swords were absolutely brilliant. They replaced the battery within 45 minutes at a reasonable cost (€40). I had contacted them in... See more
My phone was water damaged. Partik was totally open and honest about all aspects of the repair. I found him to be totally trustworthy and he went above and beyond in helping me get back all my connect... See more
Company details
- Mobile Phone Repair Shop
- Computer Repair Service
- Electrical Repair Shop
- Electronics Repair Shop
- Phone Repair Service
- Screen Repair Service
Written by the company
PAIR Mobile is Ireland's leading Smartphone Repair & Smartphone Accessories specialist. We are family run, family-owned, with over 10 years in the business. Find our PAIR Mobile Store in the Pavilions Shopping Centre. You can avail of our full Repair Service and buy the latest Smartphones and Smartphone Accessories.
Contact info
Malahide Road, The Pavilions, K67 HH10, Swords, County Dublin, Ireland
- (01) 485 1088
4.5
Excellent
59 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ola was a great server
Ola was a great server. Excellent customer service and a friendly attitude.
March 16, 2026
Unprompted review
Fantastic customer service
I needed to get a new phone and was dreading having to do so,as I am not good with technology.
Having previously used PAIR for help with an old phone and found them excellent,I decided to go there for a suitable secondhand phone.
I was there on Sunday 7th of September at around 3.30pm. There were a few people ahead of me in the queue but all were looked after quickly and I was not left waiting for more than a few minutes during which time I browsed the phones for sale.
Nicole looked after me and set me up with a replacement phone and USB charging cable. She also ensured that all info was saved from my Simcard and transferred onto my new phone. She was so pleasant,helpful and efficient,something that I have not found in other mobile phone shops.
I will be recommending PAIR to friends and family.
September 7, 2025
Unprompted review
Quick turnaround
I recently had the screen on my iPhone and iPad replaced in Pair Swords. From start to finish, the process was smooth, professional, and surprisingly fast. The staff were friendly and helpful.
Highly recommend this service if you’re dealing with a cracked or damaged screen. It saved me the cost of a new iPad, and the repair was worth every penny.
June 4, 2025
Esther in Pair was underwood and kind…
Esther in Pair was underwood and kind she helped me and explained everything about my phone to me.
Thank you
March 24, 2025
Unprompted review
Big thank you to Partik and his team
Big thank you to Partik and his team
Great service and so quick
February 8, 2025
Unprompted review
Excellent service with a smile totally…
Excellent service with a smile totally recommend Pair Swords
November 28, 2024
Unprompted review
Fantastic service and friendly staff
Fantastic service and friendly staff. 100% recommend and I'll certainly be back with all my phone needs.
November 25, 2024
Unprompted review
Excellent helpful service and a lovely…
Excellent helpful service and a lovely girl
November 18, 2024
Unprompted review
Pratik and staff in Pair in swords were…
Pratik and staff in Pair in swords were very helpful and friendly. The service was excellent
October 29, 2024
Unprompted review
Professional helpful staff.
October 18, 2024
Unprompted review
Very friendly and helpful…
Very friendly and helpful staff.Excellent service.Highly recommended.
September 25, 2024
Unprompted review
Ester is very helpfull,thank you very…
Ester is verynice and helpfull,thank you very much.
September 24, 2024
Unprompted review
Awesome experiance
Today visited to replace iPhone 11 Battery. Really great experience. Clearly told the work and time to be taken. Took 30 mins. I waited in the shop. It was done before time!
September 23, 2024
Unprompted review
Truly great customer service
My phone was water damaged. Partik was totally open and honest about all aspects of the repair. I found him to be totally trustworthy and he went above and beyond in helping me get back all my connectivity. I would recommend them to anyone. Fantastic attitude and customer service at its best.
September 21, 2024
Unprompted review
Really helpful and efficient staff
Really helpful and efficient staff, highly recommend
September 11, 2024
Unprompted review
Excellent experience in Pair Mobile
Excellent experience in Pair Mobile, Pavillions SC Swords, yesterday.
Staff could not have been more helpful, especially a young lady called Esther!
Transferred all my data from old phone to new, without a problem.
Highly recommend ....
July 2, 2024
Unprompted review
Terrible
If I could give no star I would.
Given a faulty screen, not correct colour for phone that was put screen for a phone and left waiting over 1.5 hours.
Charged full price for shocking standard.
No response from any customer service
June 28, 2024
Unprompted review
iPhone battery replacement
Nothing much to say really. iPhone battery was replaced and ready on time.
Staff polite and friendly
June 14, 2024
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