Paizer Reviews 205

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

This POS system works perfectly for our restaurant. Orders are processed quickly, it’s ease to use and for staff to learn, and it reduces mistakes during busy hours. It really improves efficiency an... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with David from PAIZER. He is highly professional, knowledgeable, and genuinely committed to providing outstanding service. David took the time to clearly exp... See more

Company replied

Rated 1 out of 5 stars

A "ZERO" star rating should be possible. Paizer deserves one!! They employ high pressure selling tactics. Demand (not ask)to talk to the boss. The supervisor (who was 3-wayed in) continued with the h... See more

Company replied

Rated 5 out of 5 stars

I have seen this man in action - Deescalate an irate customer and turn everything around to clear ALL the issues. Truly an experience to behold! Efficient, empathetic and funny to boot! He turn... See more

Company replied

Company details

  1. Card Processing Service
  2. Payment Service

Written by the company

Bienvenue chez Paizer l'une des entreprises à la croissance la plus rapide au Canada et un partenaire de confiance pour vos besoins de traitement des paiements Notre objectif est de fournir des solutions de paiement sécurisées et fiables qui aideront les entreprises canadiennes à rationaliser leurs opérations de paiement et à développer facilement leurs activités. Notre équipe de direction possède plus de 50 ans d'expérience combinée dans les services de paiement marchand, ce qui garantit un cycle de vente transparent et un service client exceptionnel. Chez Paizer, nous comprenons que chaque entreprise est unique. C'est pourquoi nous proposons des tarifs compétitifs, pas de frais de traitement de contrat et des options adaptées aux besoins spécifiques de votre entreprise. Rejoignez les nombreuses entreprises qui ont choisi Paizer comme leur fournisseur de traitement des paiements privilégié. Avec nous, vous bénéficierez de la fiabilité, de l'efficacité et de l'approche centrée sur le client qui caractérisent nos services Nous sommes impatients de vous offrir une expérience personnalisée et optimisée qui réparide à vos besoins en matière de traitement des paiements, vous permettant ainsi de vous concentrer sur la réalisation de vos objectifs commerciaux ----------------------------------------------------------- Welcome to Paizer, one of Canada’s fastest-growing companies and trusted partner for your merchant processing needs. Our mission: to offer secure and reliable payment solutions that will help Canadian companies to streamline their payment operations and grow their businesses with ease. Our management team with over 50 years of combined Merchant Services experience will ensure you are offered a transparent sales cycle and fantastic customer service. At Paizer, we understand that every business is unique. This is why we offer you competitive rates, no contract processing and options that are tailed to the specific needs of your business. Join the many businesses that have chosen Paizer as their preferred payment processing provider. With us, you’ll experience the reliability, efficiency and client-first approach that defines our services. We look forward to offering you a personalized and optimized experience that will let us take care of your processing needs so you can focus on achieving your business goals!


Contact info

4.2

Great

TrustScore 4 out of 5

205 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Vraiment bon service.

January 12, 2026
Unprompted review
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Reply from Paizer

Nous sommes ravis d'apprendre que vous avez apprécié nos services ! Merci L.A. pour votre excellent avis et d'avoir choisi Paizer !

Rated 5 out of 5 stars

Zac Merchant/ Consumer card processing

Zac did a phenominal job of going through all the details of obtaining and using a merchant machine to make it incredibly easy for myself in the transition. He put a tremendous amount of effort to satisfy my questions and concerns and put them all to rest. he was very focused and persistant to cross all the T's and dot the I's A true gentleman Thank you

January 12, 2026
Unprompted review
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Reply from Paizer

We are thrilled to hear that you had a phenomenal experience with Zak and had all of your questions answered! Thank you Larry for your 5 star review and for choosing Paizer!

Rated 5 out of 5 stars

my account manager Isabella is the best…

my account manager Isabella is the best of the best she offered me the lowest rates possible and ive never been happier

December 16, 2025
Unprompted review
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Reply from Paizer

We love to hear that you are happy with our low rates and great service from Isabella! Thank you Christianne for your awesome review, and for choosing Paizer!

Rated 5 out of 5 stars

I signed up with Paizer through Shawn…

I signed up with Paizer through Shawn Polcsak on a referral a few months ago. Everything is exactly as he said it was! Very satisfied witht the product to date!

December 5, 2025
Unprompted review
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Reply from Paizer

We are thrilled to hear that you had a great experience with Shawn, and that you are very satisfied with us! Thank you Tim for taking time to leave a review, and for choosing Paizer!

Rated 1 out of 5 stars

You can't trust them

You can't trust them
Sales person promise but when it came to contract they charge you with lots of hidden fees that they didnt explain after three month they start charging you three times that they promise
59 for application that you never use

November 10, 2025
Unprompted review
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Reply from Paizer

Thank you VR Oversea for taking time to leave a review. We’re sorry to hear that you feel there were unexpected fees with your account. Transparency is very important to us, and all rates and fees are fully disclosed in the agreement you reviewed and signed before activation. That said, we never want our merchants to feel surprised or confused! Please feel welcome to reach out, we’d be happy to go over your statement and clarify any line items so you know exactly what you’re being billed for.

Rated 1 out of 5 stars

I received a call from their sales to discuss effective merchant discout rate

I received a call from their representative to discuss business, but instead of a proper conversation, the sales rep kept pushing me to deliver their terminal. When I refused, he abruptly said, “Bye, take care.” He was supposed to discuss the effective merchant discount rate, but he never did. The call also had loud background noise with people talking and swearing, as if he was sitting in a restaurant. I’ve blocked their number to prevent any further calls

November 6, 2025
Unprompted review
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Reply from Paizer

Hi Sandy, thank you for taking time to leave a review. We would like to apologize about your experience and that our call didn’t meet expectations. We always aim to maintain a professional and respectful approach in every conversation, and we regret that this wasn’t reflected. Please don’t hesitate to reach out to us directly, we'd appreciate the chance to make things right

Rated 1 out of 5 stars

1000$ Bill in 3 months (no refunds)


1000$ Bill in 3 months. NO REFUNDS

I was with Paizer for about 3 months. They had the lowest fee's possible, however deep in the contract it states that if you don't make a certain amount of transactions, there are additional fee's. The salesman pushed me into signing immediately and also without my knowledge, also signed me up to a bunch of additional services which stacked on top of my bill.

I only noticed the insane bills each month after my accountant realized. Yes, I called and left many unhappy voicemails and emails. No refunds issued. I made a complaint to one of their partners (Elavon), that Paizer signs their clients up to their service WITHOUT the clients knowledge (yes its deep in the contract, lesson learned, always fully read and understand what you're signing)

EDIT 1;You can call their partner ElavoN and have better rates & better service. I however am currently using Wix / Go Daddy and their service is excellent. Fee's are extremely low. Highly recommend for small businesses

EDIT 2: No refunds were ever issued, I don't know why the Paizer company replied that they "checked my account" and issued a refund. No refund was ever issued, and none has been in the future. I was only contacted once for them to apologize.

June 1, 2025
Unprompted review
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Reply from Paizer

Thank you Julian for taking time to leave a review. We strive to be clear about our fees and regret that this wasn’t reflected in your experience. After reviewing your account, we can confirm our customer service team addressed your concerns and issued a refund. Please feel free to reach out if you have any further questions, we are happy to help.

Rated 1 out of 5 stars

Why deceive people

Why deceive people, you lied about your fees. Told me the charge is 30$ a month while I was charged 137.74 just few weeks later of registration…. Please pick your calls and come pick up your debit machine ….. scams

October 1, 2025
Unprompted review
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Reply from Paizer

Thank you Philip for taking time to leave a review. We’re genuinely sorry to hear about the confusion and would really appreciate the opportunity to connect with you directly to review your account in detail and help clarify any questions you may have. One of our representatives will reach out to you very shortly!

Rated 5 out of 5 stars

He instantly replied and solved my…

He instantly replied and solved my problem. I wasn't able to settle a batch. I called him, at the first ring he answered, understood exactly what was the problem and orientated me to the right solution. It was perfect.

September 3, 2025
Unprompted review
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Reply from Paizer

We love to hear that you had a fast and helpful experience with us! Thank you Vlad for your 5 star review, and for choosing Paizer!

Rated 1 out of 5 stars

Pushy salesmen

This company calls me every so many months and they are so pushy. Several times I say no I don’t have a need for this service and they won’t take no for an answer. It’s annoying as hell and super rude. I wouldn’t work with them even if I need it in the future.

August 7, 2025
Unprompted review
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Reply from Paizer

Thank you Jason for taking time to leave a review. Our goal is never to pressure you, only to share our rates. Upon review we do not see your name in our system, please share your business name and we will remove you from our call list

Rated 5 out of 5 stars

THE BEST - NO STRINGS ATTACHED

TRANSPARENT, SIMPLE AND NO STRINGS ATTACHED. A PERFECT SOLUTION. AND TO TOP IT UP THE COMPANY REPRESENTATIVES RESPOND EFFICIENTLY AND PROMPTLY.

April 10, 2025
Unprompted review
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Reply from Paizer

We are excited to hear that you enjoyed our transparent, efficient and prompt service! Thank you Quality First Collision for your 5 star review and for choosing Paizer!

Rated 5 out of 5 stars

Seth Stoddart was the best!

Seth Stoddart was the best!
Normally calling support numbers are frustrating and unpleasant because of agents.
Seth could not have been more patient, pleasant and helpful.

May 15, 2025
Unprompted review
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Reply from Paizer

We love to hear that you a patient, pleasant and helpful experience with Seth! Thank you Cindy for your 5 star review and for choosing Paizer!

Rated 5 out of 5 stars

Formidable!

March 28, 2025
Unprompted review
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Reply from Paizer

Merci Edward pour votre excellent commentaire et d'avoir choisi Paizer !

Rated 5 out of 5 stars

Excellent Service

After constant issues with other merchant providers; this is the company we have been for a few years. excellent customer service every time, user friendly web portal, terminals work amazing and cost effective.

March 24, 2025
Unprompted review
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Reply from Paizer

We are thrilled to hear that you've had an excellent experience with us and that your terminals are working amazingly! Thank you Sofi for your awesome review and for being a loyal Paizer customer!

Rated 5 out of 5 stars

Excelent service

Mr.Mamadou Balde was beneficial and honest to me. He always answers the calls and fixes your problem/request very quickly!

March 24, 2025
Unprompted review
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Reply from Paizer

We love to hear that you received quick and honest service from Mamadou! Thank you A Auto for your great review and for choosing Paizer!

Rated 5 out of 5 stars

Visa/ debit terminal

Kishan was incredibly helpful with my debit/Visa terminal. He quickly resolved the problem and explained everything clearly. I'm very grateful for his assistance and highly recommend them!

Thank you Kishan!

March 20, 2025
Unprompted review
Paizer logo

Reply from Paizer

We are excited to hear that Kishan was helpful and explained everything clearly for you! Thank you Bumble June for your 5 star review, and for choosing and recommending Paizer!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service and prompt response from the staff. Thank you!

March 11, 2025
Unprompted review
Paizer logo

Reply from Paizer

We love to hear that you received excellent service and quick assistance with us! Thank you Gold Rush Bookstore for your 5 star review and for being a loyal Paizer customer!

Rated 5 out of 5 stars

Perseverance

After working to lower my processing costs and possibly 20 calls to multiple integration partners, Kishan made sure I was properly taken care of.

Thanks Paizer/Kishan

March 11, 2025
Unprompted review
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Reply from Paizer

We are excited to hear that we helped to lower your processing costs and that Kishan assisted you well! Thank you The Next Level Inc for your great review and for choosing Paizer!

Rated 5 out of 5 stars

Paizer payment processing

I’ve been using Paizer payment processing services for a while now, and I couldn’t be more impressed. The setup was seamless, the interface is incredibly user-friendly, and the transaction speeds are lightning-fast. What truly sets them apart, though, is their exceptional customer support—any time I have a question or issue, their team is always quick to assist and resolve it.
Thank you so much Simon

February 11, 2025
Unprompted review
Paizer logo

Reply from Paizer

We are so pleased to hear that you're impressed with our services and exceptional customer support team! It's always our pleasure to assist you! Thank you Maison Designs for your amazing review and for being a loyal Paizer customer!

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