Need to return item received on 12/24/2025. No answer on Customer Service number refers to Website. Followed Website return instructions; this is to send an email. Sent email on 1/5/2026 and subsequen... See more
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Bought Womens gray two piece kangaroo pocket top and back pockets on bottoms. They are soft like indicated, but once washed the inside continued to shed and insides cotton balled on my undergarments.... See more
Ordered 12/06/24 for Christmas present. Said 7-10 days to deliver. 888 518 2327 customer service number go's unanswered and recording to call next business day. Also tracking number is invalid a... See more
Listen to all the other reviewers...horrible customer service; no human to talk to when you call their two phone numbers listed on the web; no reply to three email inquiries. And of course, like all o... See more
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Do not believe their commercials.
Here is a joke of company guarantee. I placed an order on Dec 15th using standard shipping. They guaranteed it would be delivered on Dec 23rd. When the package did not arrive on Dec 24th and UPS said it would be delivered on Dec 27th I called. Their customer services did not offer to help in any way, only to say I could send the item back once I got it for a full refund. Is that not just great yea we messed up but you can send it back and in a month or so maybe get your money back. Plus it came on the 27th the only thing is they also sent the wrong size. Never will I by from this company again and I would recommend order more than 9 days out since you can send a letter across the country in less time but if you wanted to spend $20 you can get it in 4 what a joke.
No free shipping
Pajamas are nice. Kind of expensive. Would be nice to offer free shipping if you spend a certain amount. Especially during the holidays.
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