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See what reviewers are saying

Rated 5 out of 5 stars

Deliver when they say they do products are class a caramilised pecan nuts are crunchy and tasty try them if you like that sort of nut but you many choices in flavour and nuts i wont get them from anyw... See more

Rated 5 out of 5 stars

The snacks are superb, and after initially purchasing on Amazon, I found that buying directly is more economical. They're my top choice for birthday and Christmas gifts. We've sampled several varietie... See more

Company replied

Rated 5 out of 5 stars

Back again for another wonderful, gift selection this time for my husband. As previously my order arrived really quickly, items well packaged to avoid damage and the packaging of each item is beautifu... See more

Company replied

Rated 4 out of 5 stars

Lovely chocolate gingers. I bought 2 boxes at xmas, delivered in a presentation box. Just ordered 3 more from Pajoux, for birthdays,these were not in presentation boxes and chocolate is mottled w... See more

Company replied

Company details

  1. Chocolate Artisan
  2. Chocolate Shop
  3. Confectionery

Written by the company

At Pajoux, we offer a delectable range of premium confections, including chocolate-covered nuts & fruit, Turkish delight, liquorice-covered chocolate, and a selection of the finest nuts. What sets us apart is our unwavering commitment to quality, sustainability, and luxury. Every ingredient is carefully selected from dedicated growers, and our packaging is crafted from 100% recycled and recyclable plastic. We believe in creating indulgent moments that are not only delicious but also environmentally responsible. With Pajoux, you're not just enjoying fine confections; you're savouring a taste of excellence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deliver when they say they do products…

Deliver when they say they do products are class a caramilised pecan nuts are crunchy and tasty try them if you like that sort of nut but you many choices in flavour and nuts i wont get them from anywhere else and you get a good discount i buy 6 large tubs for 33.00 instead of £47.00 so try some you can buy smaller tubs as well.

May 14, 2026
Rated 5 out of 5 stars

Wonderful Selection

Back again for another wonderful, gift selection this time for my husband. As previously my order arrived really quickly, items well packaged to avoid damage and the packaging of each item is beautiful. All delicious, such a treat. Definitely recommend, will 💯 be buying again. Thank you x

February 18, 2026
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Reply from PAJOUX

Thank you so much for your lovely feedback Tina—we’re delighted you came back to us again! 😊

We’re really pleased to hear everything arrived quickly, well packaged, and that you enjoyed the products. It means a lot that you chose us for such a special gift.

Thanks again for your support—we look forward to your next order! 💛

Rated 5 out of 5 stars

Nutty for Pajoux

Lovely product range, great communication & speedy delivery.

March 9, 2026
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Reply from PAJOUX

Thanks for your kind words Caroline—we’re delighted you’re happy with our product range, communication, and speedy delivery!

Rated 1 out of 5 stars

unwanted subscription

I was not aware of having a subscription, I thought it was a one off purchase. It has been impossible to contact Pajoux to cancel

February 26, 2026
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Reply from PAJOUX

Thank you for your review Susan, and we’re sorry to hear about your experience.

We can confirm that we received your email on 26th February requesting to cancel your subscription and we responded on 27th February and cancelled it.

We’re sorry if you felt it was difficult to get in touch—this is certainly not the experience we aim to provide. We always try to respond as quickly as possible.

For clarity, our website does indicate Subscribe & Save button and One Time Purchase button.

Rated 5 out of 5 stars

V Good

Very Good!!

February 16, 2026
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Reply from PAJOUX

Thank you for your feedback 😊

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging - arrived next day - free postage - fantastic products - what’s not to like?!

February 12, 2026
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Reply from PAJOUX

Thank you so much for your lovely feedback Vicki! We’re really pleased you’re happy with the packaging, delivery and products — we truly appreciate your support and look forward to serving you again 😊

Rated 5 out of 5 stars

My husband fav choc gingers these…

My husband fav choc gingers these hands down the best in the market was given as christmas gift all eaten so i had to order more for him as they are 10 out of 10

January 20, 2026
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Reply from PAJOUX

Thank you so much for your wonderful review Jane! We’re delighted to hear they’re your husband’s favourite 😊 We really appreciate your support and hope he enjoys the next batch just as much!

Rated 4 out of 5 stars

Chocolate gingers

Lovely chocolate gingers. I bought 2 boxes at xmas, delivered in a presentation box.
Just ordered 3 more from Pajoux, for birthdays,these were not in presentation boxes and chocolate is mottled white.
Still delicious though..and will order more.

January 26, 2026
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Reply from PAJOUX

Thank you for your review and for your continued support Nelly— we really appreciate it 😊 Thank you again, and we look forward to your next order!

Rated 5 out of 5 stars

The snacks are superb

The snacks are superb, and after initially purchasing on Amazon, I found that buying directly is more economical. They're my top choice for birthday and Christmas gifts. We've sampled several varieties, and each one, whether it's nuts, chocolate, ginger, or Turkish delight, is simply delicious! Once, an item I ordered wasn't available, but they promptly informed me via email. I opted to wait for the fresh batch to be produced, and they included a complimentary gift for my patience. Their customer service is impeccable. I'm a truly satisfied customer! :D

January 24, 2026
Unprompted review
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Reply from PAJOUX

Thank you so much for your amazing review Michelle! We’re absolutely delighted to hear how much you’ve enjoyed the range and that our products have become your go-to gifts — that really means a lot to us 😊

We truly appreciate your patience and your kind words about our customer service. Thank you for your continued support, and we look forward to sending you many more delicious treats!

Rated 5 out of 5 stars

My absolute favourite cashews!

My absolute favourite cashews!

January 23, 2026
Unprompted review
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Reply from PAJOUX

Thank you so much Diana! We’re delighted to hear they’re your favourite cashews 😊 We really appreciate your support!

Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase. I ordered small boxes of dusted Pecans and was sent large boxes of Pecans. Taste is really nice and similar to ones purchased from another store. Would definitely buy again and look forward to trying new products.

January 5, 2026
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Reply from PAJOUX

Thank you for your lovely review! We’re so pleased to hear you’re happy with your purchase and enjoyed the pecans. We really appreciate your kind words and look forward to you trying more of our products.

Rated 5 out of 5 stars

Delicious product

Delicious product. Beautifully presented. Swift, free delivery.
Will definitely order again.

December 21, 2025
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Reply from PAJOUX

Thank you for your wonderful review S! We’re delighted you enjoyed the product, presentation, and delivery. We really appreciate your support and look forward to your next order 😊

Rated 5 out of 5 stars

Nice packaging

Nice packaging, quick delivery, tasty product. I'll be back.

December 8, 2025
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Reply from PAJOUX

Thank you for your lovely review Lauren! We’re glad to hear it — we look forward to welcoming you back soon 😊

Rated 5 out of 5 stars

Delicious blackcurrant chocolate balls

Delicious blackcurrant chocolate balls

December 25, 2025
Unprompted review
PAJOUX logo

Reply from PAJOUX

Thank you for your review! We’re so pleased you enjoyed our blackcurrant chocolate balls 😊 We look forward to serving you again in the future!

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