Pakatak Ltd Reviews 589

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you. The camera works well and small enough not to stick out too much on the dashboard. To for I used strong Velcro so allows to be taken out to charge via the usb but could also use a batte... See more

Rated 5 out of 5 stars

Well pleased with the Acorn Mini30 camera well packed delivery was slightly slow but that was because Isle of Wight ferries had been reduced to 30% because crews were self isolating because of Covid.... See more

Rated 5 out of 5 stars

First off I have to say that the service I got from Pakatak was brilliant, so Thank You. So, the camera was purchased to provide additional surveillance of movement outside of my car when parked.... See more

Rated 5 out of 5 stars

Having had not much luck with 3 previous WiFi cameras I decided to opt for a non WiFi model. Several reviews recommended the ltl acorn range and I found the best deal and information on their UK distr... See more

Company details

  1. Photo Shop

Information provided by various external sources

Selling the best covert surveillance products online since 2001.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast delivery and excellent query handling

The item arrived in very short time and when I emailed about a perceived issue with the battery compartment I received a very quick reply from Alan who explained it just needed a little more force to open it. He also dealt with a query over the SD card.

August 9, 2023
Rated 5 out of 5 stars

I made a mistake on my order

I made a mistake on my order, this was immediately rectified by Alan at the company, who, may I say, displayed excellent customer service which is sadly lacking in this country, wholly recommend this company.

July 30, 2023
Rated 3 out of 5 stars

I called 3 times no reply

I called 3 times and left messages also tried to wattsapp them no reply at all.
I looked at the reviews first and all 5 stars so why did nobody reply? maybe if they see this review they might start to reply to people but I am not holding my breath!!
Why bother including your contact number if you don't reply?
You can imagine what tech support would be like.
So i shall spend my £500 plus somewhere else.
Very unprofessional.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

I've used Pakatak several times before. Always excellent service, quick response to emails, fast delivery, quality goods, will use again.

May 17, 2023
Rated 1 out of 5 stars

Part broke , impossible to fit

The cover came with a small metal bar. When trying insert the bar the plastic fitting broke.

It was not possible to fit the bar, the existing bar had to be bent to remove. A complete waste of £12.00

March 20, 2023
Rated 5 out of 5 stars

Easy and clear website

Easy and clear website. I found all the relevant information needed with which to make an informed choice of camera. Prompt response from the company with offers of assistance if required.

March 10, 2023
Rated 5 out of 5 stars

Customer Service is 1st class

They had exactly what I wanted and it was readily available at a good price. Delivery was quick and customer service 1st class. I needed a copy of instructions and was emailed them straightaway.

March 1, 2023

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