I have never used this company before but I would definitely use them again. Their service was first class from ordering to delivery. The product was all that it said it was. Good job and thanks guys.... See more
Palmers Department Store
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See what reviewers are saying
I think it easy to order the glasses I wanted and ordered and a very made up with they way they came well packed and delivered so yes I would recommend them to any one
Well, this review is a no-brainer I thought old school, had died long ago! Unfortunately, I believed that there were no companies left like Palmers, I received good packaging, great information a... See more
I was pleased to make purchase at excellent price with good packaging and speedy delivery. Less plastic would be appreciated.
Company details
Information provided by various external sources
Palmers is an independent family business that has been trading for 180 years. It is one of the longest established independent department stores in the country and one of the largest independent retail companies in East Anglia. Our website allows customers from all over the UK to enjoy the Palmers shopping experience online.
Contact info
37-39 Market Place, NR30 1LU, Great Yarmouth
- 01493 844 291
- enquire@palmerstores.com
- palmerstores.com
Excellent service
Excellent service , love my cushions product as described, packed securely .
Very easy and quick
Very easy and quick, l liked how l was able to track my parcel.
You advertised pay-pal which l did find hard to do., as the option disappeared at the cashout
Excellent service
Very prompt, no hassle service. Goods received well wrapped. And I love the Judge maslin pan I bought.
Purchased a lead crystal decanter
Purchased a lead crystal decanter. Arrived promptly, well wrapped and intact, so all good there.
However, I am disappointed that it doesn't have a proper box especially as it didn't say there was no box with it (and ought to have done if thats the case).
Whilst I didn't expect an expensive silk lined presentation box I would have thought it should at least have its own rigid box. The item is a gift and a reused/recycled cardboard box doesn't really cut it and leaves me wondering I've perhaps been sent a second or ex-display item.
That aside, it's a lovely decanter and I'm sure it will be well received. I just have to find a nice box to put it in now.

Reply from Palmers Department Store
Great Service and easy to use website
Great website that doesn't ask loads of questions or wants you to join its mailing list. Fast delivery and good service when handling a query. Top marks all round! thanks
Top quality
Ordered on line, arrived in two days. Nice website, easy to navigate. No problems, would recommend to anyone, in fact I have. Have some quality, different stuff. Much cheaper than other (quality) online stores.
Recommended to a friend.
I was looking for some crockery online. Palmers had stock at a good price so I ordered. Ordering was easy, the products were dispatched promptly and arrived a day or so later. They came very well wrapped, which isn’t always a given with some retailers. I’m very happy with my purchsing experience and would happily use Palmers again.
Got just what I wanted
Got just what I wanted! Excellent service, thank you.
Brilliant service
Brilliant service, goods arrived well packed and in good time.
Fantastic service from the start
Fantastic service from the start. Best price around & the delivery was quick & smooth, with a text telling me within an hour of arrival. Would definitely recommend to others. Thanks!
A gem of a Department Store
Accurate description and speedy delivery
Ordered online
Ordered online, product was delayed from supplier but I was well informed with updates, all in all excellent service.
Thank you Palmers
Very efficient transaction
Great shop and great discount price.
I was extremely pleased with the…
I was extremely pleased with the Feather Duvets I ordered which were a very good price for the excellent quality. Delivery was prompt. I would recommend.
Prompt and reliable
My delivery of crockery came within a few days, and I was told a one hour delivery slot which was helpful. The crockery was exactly what I'd ordered and was padded and packed carefully.
Great products and very prompt response…
Great products and very prompt response and delivery.
A pair of Curtains from Palmers.
Ordered a pair of Curtains from Palmers on-line. I had not dealt with Palmers before this transaction and the transaction went perfectly, from the purchase form on-line, the confirmation of the order, the delivery prediction, to the actual delivery. Everything was exactly as the department store had said it would be. Absolutely no complaints from myself and would willingly deal with Palmers again should the need arise.
Ecellent services fast delivery i wll…
Excellent services, fast delivery i wll use this company again thank you
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