Palmers Department Store 

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Rated 5 out of 5 stars

I have never used this company before but I would definitely use them again. Their service was first class from ordering to delivery. The product was all that it said it was. Good job and thanks guys.... See more

Rated 5 out of 5 stars

I think it easy to order the glasses I wanted and ordered and a very made up with they way they came well packed and delivered so yes I would recommend them to any one

Rated 5 out of 5 stars

Well, this review is a no-brainer I thought old school, had died long ago! Unfortunately, I believed that there were no companies left like Palmers, I received good packaging, great information a... See more

Rated 5 out of 5 stars

I was pleased to make purchase at excellent price with good packaging and speedy delivery. Less plastic would be appreciated.

Company details

  1. Bedroom Furniture Store
  2. Kitchen Supply Store
  3. Living Room Furniture Store

Information provided by various external sources

Palmers is an independent family business that has been trading for 180 years. It is one of the longest established independent department stores in the country and one of the largest independent retail companies in East Anglia. Our website allows customers from all over the UK to enjoy the Palmers shopping experience online.


Contact info

All reviews

(1,276)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy and quick

Very easy and quick, l liked how l was able to track my parcel.
You advertised pay-pal which l did find hard to do., as the option disappeared at the cashout

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very prompt, no hassle service. Goods received well wrapped. And I love the Judge maslin pan I bought.

December 4, 2018
Unprompted review
Rated 3 out of 5 stars

Purchased a lead crystal decanter

Purchased a lead crystal decanter. Arrived promptly, well wrapped and intact, so all good there.

However, I am disappointed that it doesn't have a proper box especially as it didn't say there was no box with it (and ought to have done if thats the case).

Whilst I didn't expect an expensive silk lined presentation box I would have thought it should at least have its own rigid box. The item is a gift and a reused/recycled cardboard box doesn't really cut it and leaves me wondering I've perhaps been sent a second or ex-display item.

That aside, it's a lovely decanter and I'm sure it will be well received. I just have to find a nice box to put it in now.

December 3, 2018
Unprompted review
Palmers Department Store logo

Reply from Palmers Department Store

Dear Mr & Mrs Stallard, we're sorry to hear that you didn't find the box your decanter came in wasn't as good as you had hoped. Swartons items are very good value for money as the Decanter is a 24% Hand-Cut Lead Crystal but unfortunately, these are the boxes they come in and we don't have any control over this as we send the item inside the box which they sent to us. I hope this experience hasn't put you off Palmers and we hope you order from us again soon as a value customer. Thanks :)

Rated 5 out of 5 stars

Top quality

Ordered on line, arrived in two days. Nice website, easy to navigate. No problems, would recommend to anyone, in fact I have. Have some quality, different stuff. Much cheaper than other (quality) online stores.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Recommended to a friend.

I was looking for some crockery online. Palmers had stock at a good price so I ordered. Ordering was easy, the products were dispatched promptly and arrived a day or so later. They came very well wrapped, which isn’t always a given with some retailers. I’m very happy with my purchsing experience and would happily use Palmers again.

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online, product was delayed from supplier but I was well informed with updates, all in all excellent service.
Thank you Palmers

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

I was extremely pleased with the…

I was extremely pleased with the Feather Duvets I ordered which were a very good price for the excellent quality. Delivery was prompt. I would recommend.

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt and reliable

My delivery of crockery came within a few days, and I was told a one hour delivery slot which was helpful. The crockery was exactly what I'd ordered and was padded and packed carefully.

November 21, 2018
Unprompted review
Rated 5 out of 5 stars

A pair of Curtains from Palmers.

Ordered a pair of Curtains from Palmers on-line. I had not dealt with Palmers before this transaction and the transaction went perfectly, from the purchase form on-line, the confirmation of the order, the delivery prediction, to the actual delivery. Everything was exactly as the department store had said it would be. Absolutely no complaints from myself and would willingly deal with Palmers again should the need arise.

November 19, 2018
Unprompted review

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