Hi I went in pamela scott this afternoon to get a dress wat I saw on line the lady who helped me was so lovely even went and get me some other dresses to try on .I didn't get her name great custome... See more
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The perfect “ Pretty woman experience” with deep thanks to Aga and Mary, absolute support and patience while I tried on most of the shop “Nenagh Pamela Scott” My sister’s wedding this weekend... See more
I recently bought some items from Pamela Scott. The items were beautifully wrapped in tissue paper. Delivery was super fast. Pamela Scott is a well established Irish Company with a fantastic selectio... See more
I bought a dress for my daughter for her Grandads funeral in Letterkenny branch as she was unable to shop due to just being out of hospital, it didn't fit and between her being ill and the death of my... See more
Company details
Written by the company
The home of Irish retail - celebrating nearly 50 years in business. We're an Irish family-owned business who simply love what we do. We believe in excellent customer service and value. With 22 locations in Ireland and categories ranging from womenswear to accessories and footwear - we offer something for every woman of every age.
Contact info
Dublin, D24KX58, Dublin 24, Ireland
- info@pamelascott.com
- pamelascott.com
Hasn’t replied to negative reviews
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Hi I went in pamela scott this to get a…
Hi I went in pamela scott this afternoon to get a dress wat I saw on line the lady who helped me was so lovely even went and get me some other dresses to try on .I didn't get her name great customer service
Thank you so much
Lovely experience
Lovely experience, I got a great bargain in the winter sale, it arrived promptly but didn’t fit, so I returned directly in store and received the refund within days, they were lovely to deal with and I will continue to order from them.
Hi shopped in Pamela Scott today in…
Hi shopped in Pamela Scott today in Castletroy shopping centre Limerick and the staff were so friendly helpful and creative .I left with numerous items.A successful days shopping thanks again regards Majella Madden
Really helpful service- buying and for refunds
I bought two tops and a pair of culottes back in February. The girl who served me was lovely and helpful without being pushy. Then 6 months later the zip on the culottes broke completely. I was really disappointed as they were €90 and I would have worn them 20 times at most. I needed proof of purchase which I found on my bank statement and the lady gave me a full refund and said to have a nice day.
They are so nice. Great service. Will be back and would recommend.
Lovely selection
Visited the shop in Gorey today and bought a beautiful winter coat. Staff were very helpful and I'm very happy with my purchase.
Appalling customer service
I’ve ordered previously several times and never had an issue, this time I ordered five dresses and received all of them - however had to return four of them as they didn’t suit me or the sizing was off. I returned them using a post (the store advises you to use them) on the 5th August and have still now received a refund. I reached out to them twice and they keep telling me the e not received the items back - even though I’ve shared the an post receipt with them and now more than a month on since returning the items they’ve not issued a refund. How appalling is that… deeply disgruntled with Pamela Scott - very poor service.
Great Irish Company
I recently bought some items from Pamela Scott. The items were beautifully wrapped in tissue paper. Delivery was super fast. Pamela Scott is a well established Irish Company with a fantastic selection of items. Their Customer Service is also first class. They are my go to for occasional wear. Can't recommend them highly enough.
So pleased with dress, 100% recommend this retailer!
Ordered a bridesmaid dress and I'm in love! Quality is extremely good and it was delivered super quick. No hassle returning the wrong size of the dress. I highly recommend Pamela Scott!
Great websight ,beautiful clothes…
Great websight ,beautiful clothes ,Great service.
My choices
Quick delivery perfect fit easy to mix& match fir holidays etc
Satisfied customer
Very quick from start to finish. Good quality for great price. Lovely clothing.
Brilliant service as always.
Brilliant service as always.
My favourite shop for ladies clothes and supply.everything is so well made and lasts forever..xx
Regular satisfied Customer . I was a customer for years before…
I was a customer for years before buying online so I was very familiar with the stores . I was devastated when the ones closest to me closed but I have embraced shopping from Pamela Scott online. (Which I still don’t do with other online retailers). The reason being, the range of design to choose from is wonderful, quality is excellent, sizing is accurate and if you need to, returns are easy, which makes you feel very secure in purchasing.
How to do good Customer Care
I was really impressed with the level of good customer care, both in person from Maggie in the Dungarvan store and online with the staff handling returns. They were so helpful and went the extra mile to sort out my problem (of my own making!). Thank you Pamela Scott, wish more shops had your attitude!
Scenic Print Sleeveless Dress
Ease of use of website, order fulfilled very promptly and returns well managed
Always happy with Pamela Scott..
Always happy with Pamela Scott... Great service and fast deliveries... Good quality clothing and no problems with returns.
I had to do a return and found the…
I had to do a return and found the staff in your Clonmel store very helpful, I had a refund within 2 days, excellent service.
I didn't receive 1 item in my order and…
I didn't receive 1 item in my order and there is no customer service phone number.i think very bad busy and quiry why have it so hard for their own customers to contact them...not happy
Very clean experience both receiving…
Very clean experience both receiving the item I purchased and returning the item that didn't fit. Will shop again with this retailer.
Great shop
Great website, easy to navigate and information on products is very good. Rang store about sizing and staff very helpful.
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