The site is easy to use, the prices are better than many other retailers, and my order arrived quicker than expected. Everything was well packaged and exactly as described. I also love how many bra... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Happy customer! They dispatched quickly ( the next day after ordering late in the evening) and then arrived via Royal Mail 48 hours. I hadn’t heard of them before and was a bit apprehensive if Pa... See more
Company replied
This is the first time I have used Pampa. Excellent service. Item was shipped and had arrived within 2 days. I would definitely recommend and would use them again in the future.
Company replied
I found your website on a Google search. I subscribed as a customer ordered my hair dryer, then two days later it got delivered. I was very impressed with the service and speed.
Company replied
Company details
Written by the company
Pampa is a hair and beauty retail website, which prides itself on a premium service, creating an enriched customer experience and rewarding loyal customers. ‘Pampa’ evolved from the term ‘Pampering yourself’ which is a form of self-care / self-indulgence, ultimately making yourself look and feel good.
Contact info
Unit 8, Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 0151 305 1560
- help@pampa.co.uk
- pampa.co.uk
4.8
Excellent
2K reviews
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Good value products delivered super…
Good value products delivered super fast. Thank you!
January 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Pampa
Hi Carol
We're happy to hear that our product was extremely easy to use! Thank you for your positive feedback and the five-star rating.
Kind Regards
The Pampa Team
Reply from Pampa
Hi
We're happy to hear that you had a great experience with our service. Thank you for your positive feedback; we appreciate it!
Kind Regards
The Pampa Team
Delivery came quicker than expected
Delivery came quicker than expected, no issue with the items
December 26, 2025
Reply from Pampa
Hi Skye
We're happy to hear that your delivery arrived quickly and that you had no issues with the items. Thank you for your positive feedback!
Kind Regards
The Pampa Team
Reply from Pampa
Hi Agnieszka
We're happy to hear that you had a great experience with our speedy delivery and products. Thank you for your positive feedback; it means a lot to us!
Kind Regards
The Pampa Team
Reply from Pampa
Hi Jurgita
We're happy to hear that you received your order quickly and that you're pleased with the product. Thank you for your positive feedback!
Kind Regards
The Pampa Team
The service was fine but I find the…
The service was fine but I find the price difference between the Pampa site and the Salon Direct site excessive
November 24, 2025
Reply from Pampa
Hi Richard
Thank you for taking the time to share your feedback.
Salons Direct is a wholesale site offering discounted prices exclusively to professional trade customers.
Pampa, on the other hand, is our retail site designed for customers who are not trained professionals, which is why the pricing differs between the two.
I hope this helps clarify the difference, but if you have any other questions, we’re always happy to help.
Kind Regards
The Pampa Team
Super quick delivery & reasonably…
Super quick delivery & reasonably priced. I would definitely use PAMPA again
November 22, 2025
Reply from Pampa
Hi Vikky
Thank you for the great 5* review! We're really glad you were happy with the price and super-quick delivery. We’d love to have you shop with PAMPA again!
Kind Regards
The Pampa Team
Excellent service
My diffuser was delivered quickly and well protected in a box and it was a good price. I would recommend this company.
November 21, 2025
Reply from Pampa
Hi Karen
Thank you for the lovely 5* review! We're so pleased your diffuser arrived quickly, safely, and at a great price. Thanks so much for recommending us!
Kind Regards
The Pampa Team
Reply from Pampa
Hi
Thank you so much for the 5* review! We're really glad the product, price, and delivery were exactly what you wanted. We appreciate your support.
Kind Regards
The Pampa Team
Bit difficult to find, but excellent shop
It was a bit difficult to find Pampa from SalonsDirect, which is their professionals-only shop, but once found, shopping through Pampa was great: I got the same items for a good price and they arrived without any issues.
November 19, 2025
Reply from Pampa
Hi Thomas
Thank you for the 4* review! We're glad to hear you were happy with the price and smooth delivery. We appreciate the feedback on finding PAMPA and will keep working to make the experience even better.
Kind Regards
The Pampa Team
Excellent no more to be said
October 24, 2025
Reply from Pampa
Hi Michael
Thank you so much for your kind review, we really appreciate it. We look forward to seeing you shop with us soon.
Kind Regards
The Pampa Team
Order arrived sooner than expected and…
Order arrived sooner than expected and as ordered. No issues
October 3, 2025
Reply from Pampa
Hi Linda
Thank you for taking the time to leave us a lovely review! its lovely to know our delivery exceeded your expectations and arrived earlier than expected. We hope to see you shop with us again soon.
Kind Regards
The Pampa Team
Easy to orderarrivedontime
September 18, 2025
Reply from Pampa
Hi Catherine
Its great to know you found our website easy to use and that your order arrived on time as expected. We hope to see you shop again soon.
Kind Regards
The Pampa Team
This is the best app ever because I…
This is the best app ever because I want to be a hair dresser when I am older so thank you for this app
Love, your BIGGEST fan in the world love you thanks
Abbie
September 12, 2025
Unprompted review
Reply from Pampa
Hi Abbie
Thank you for sharing your recent experience with us. We are thrilled to hear we are your biggest fan. We hope to see you shopping again soon.
Kind Regards
The Pampa Team
very easy to order on line
August 26, 2025
Reply from Pampa
Hi Janet
We are thrilled to hear your experience ordering was very easy for you. We hope to see you shop again soon.
Kind Regards
The Pampa Team
Reply from Pampa
Hi Philip
Thank you so much for your kind review! We're glad you found our service efficient and our product range brilliant, we really appreciate your support!
Kind Regards
The Pampa Team
Top seller!
Best price I found. Quick delivery and excellent communication. Very good seller!
August 13, 2025
Reply from Pampa
Hi
Thank you so much for your kind feedback! We're thrilled you’re happy with the price, delivery, and communication.
Best Regards
The Pampa Team
Loved it
Very fast delivery and great prices, I managed to get a 40 pound bundle for 24
August 11, 2025
Reply from Pampa
Hi Helen
Thank you for your wonderful feedback! We're glad you’re happy with the fast delivery and great value. We hope you enjoy your order!
Best Regards
The Pampa Team
Reply from Pampa
Hi Louise
Thank you for taking the time to leave us a lovely 5* review. We really appreciate it.
Kind Regards
The Pampa Team
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