Brilliant customer service, I signed up to pamper me club by accident and when I relized I had, I got in contact with then throw there customer support service and them they looked straight into my c... See more
Pamper Me
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See what reviewers are saying
Thanks to the support service for the prompt work. The problem was resolved quickly and efficiently. In large selling companies you rarely find an individual approach to the client, but here it’s just... See more
I got assistance very quick, when I was canceling my membership. And to top it off Alero also contacted me to confirm that indeed my account was canceled and also explained in details the policy. So i... See more
800 points to have discount about £2 for nappies or tissues, so let's calculate....one box of tissues ( in box is 6 pack of wipes and you have 30 points for one box ......how many boxes you have to bu... See more
Explain carefully the rules
You are kindly interested in my problem…
You are kindly interested in my problem and making an affort to solve it. Thank you
I ve been listened to kindly with an…
I ve been listened to kindly with an efficient and Quick reaction . Thank you .
the Process was not what I expected
the Process was not what I expected, but they have resolved my issue
Great
I was not hopeful of getting a reply. So for me this is really great. Thank you
Thank you Eugene
very kind
They kindly contacted me to refund a subscription created by mistake
That a consultant, Raj
That a consultant, Raj, did a follow up upon my request. He also made effort to remind me of the transaction,as I had forgotten.
Much appreciated.
To trust people
Had excellent service with Eugene on him getting back my refund
Very happy
Regards Vicki
What happened is in the past
What happened is in the past. Had a bad experience but it has been solved recently so no grudges hold. Check their T&Cs before ordering to avoid disappointment.
Sports Life Support Team is amazing
The fact that I got contacted regarding my refund when I was told I can't get it, it means so much to me regarding the service.
Cool customer service
Cool customer service, they were interested in following up with my complaint
I was not with pamper me for long
I was not with pamper me for long, but I believe I was going to have the best experience
I subscribed in this club accidentally…
I subscribed in this club accidentally and deducts money in my account without my consent and without me knowing. I applied for subscription cancellation last May 1,2024 and I recieved an email telling me that the cancellation is on process,and yesterday May 15,2024, i was notified in my billing statement that this pampermeclub deducts money from ny account without recieving prior notice or anything. I also recieved an email telling me that the cancellation process was confirmed and yet it deducts money from my card.
Commitment to my satisfaction
At first I was not fully satisfied with the service i have received but fortunately the poroblem is taken cate and solved to my satisfaction. I appreciate the kindness of the staff.
I asked for help in cancelling a…
I asked for help in cancelling a membership I had unknowingly signed up for. The man I spoke to “Bryan” was very helpful and cancelled my membership for me along with a refund
Expectations from the mentioned…
Expectations from the mentioned resolution against my complain
Need the money repaid back
Was a scam out of money should get extra money back for compensation of your company
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