Pamper Hamper Gifts Reviews 227

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy ordering, quick delivery, value for money. Purchased for a 60th birthday gift so not presented to recipient yet. My only suggestion would be to maybe put in a slightly deeper box as it does te... See more

Rated 5 out of 5 stars

My dear friend loved her pamper hamper of white wine & nibbles - after a 40 + year Nursing career her life is about to start on a different journey thank you she had a beautiful surprise delivered saf... See more

Rated 3 out of 5 stars

My daughter was delighted to receive her lovely gift however there was a mixup with the delivery. After paying for express shipping, the next day I receive a notification from Pamper Hampers to say “d... See more

Rated 5 out of 5 stars

I called the number rather than ordering online as I had some specific needs and wanted to be sure that Pamper Hamper Gifts could meet them. Needless to say that the brilliant Shelley, superseeded th... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store
  4. Hobby Store

Written by the company

Luxury gift hampers made to order with high quality gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

227 reviews

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Rated 5 out of 5 stars

Highly recommend

I received a message straight away to say when the hamper was delivered. Goods were delivered to the correct address with everything in tact. Will definitely be using them again!

July 31, 2021
Rated 5 out of 5 stars

Service was great

Service was great - super responsive when I had questions which I really appreciated and my sister was very happy with the gift - she said it was gorgeously packaged and made her feel very special.

July 20, 2021
Rated 4 out of 5 stars

Hamper delivered quickly but…

Hamper delivered quickly but unfortunately to the Post Office and not home address, however benefit of the doubt it could have been returned to the Post Office due to no one being at home. However great service overall and will utilise Pamper Hamper again.

June 6, 2021
Rated 3 out of 5 stars

Your delivery was as within the 2 days…but that was not what was requested.

Your delivery was as within the 2 days as expressed on your Website. However, I expressly asked for this to happen on day 3 (i.e. Wednesday) as that was when my daughter-in-law's birthday was. Instead you delivered on Tuesday evening. Not sure why you have a spot on your online booking for message/comments if you don't heed it.

May 9, 2021
Pamper Hamper Gifts logo

Reply from Pamper Hamper Gifts

Hi Elaine, thank you for your feedback. There have been unpredictable delays across Australia due to the increase in freight volumes due to COVID. This is noted on our website. We are humans doing our best to deliver on the requested dates however when it comes to birthdays/special occasions, we use our best judgement to ensure it will be delivered in time for the special day. While we apologise for the disappointment of it arriving too early, we would prefer it arriving earlier that too late. Kindest regards, Shelley (Pamper Hamper Gifts)

Rated 1 out of 5 stars

Gift still has not arrived

Gift still has not arrived - I paid for express delivery

April 27, 2021
Pamper Hamper Gifts logo

Reply from Pamper Hamper Gifts

Hi Jack, thank you for your feedback. We don’t charge for express deliveries. All our gifts go on the fastest service available from StarTrack, regardless of the cost to us. Your order was placed on Friday and was picked up by our courier on Friday. Our website states that couriers don’t work on weekends and public holidays. As your gift was going to WA, Monday was a public holiday and the state is currently in lockdown. It has been delivered today (Tuesday), which is within our guided timeframes. Unfortunately public holidays and Covid lockdowns are not within our control. If you wish to discuss further, please don’t hesitate to contact us. Kindest regards, Shelley

Rated 5 out of 5 stars

I was very impressed with the customer…

I was very impressed with the customer service and the quality of the products, sent a Pamper Hamper of the beautiful robe and beauty products to my daughter for her birthday she was thrilled with her gift. Thank you Pamper Hamper and Shelley for making her day.
Kathy

March 27, 2021

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