Panda Podium Reviews 

221
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often describing them as flawless, superior, and well-made. Many people highlight the efficient delivery service, noting fast shipping, secure packaging, and reliable tracking. The customer service receives frequent commendation for being responsive, helpful, and providing expert advice both before and after purchase, ensuring a smooth and satisfactory experience for consumers. However, some customers experienced issues with product quality, reporting receiving defective or damaged items and a lack of aftersales support for these problems. A few other people also felt that delivery times could be slow, with some waiting several weeks or months for their orders to arrive.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many highlighting the excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and efficiency,... See more

Quality

People report positive experiences with quality, with many reviewers recommending the products for their high... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting great, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made numerous purchases from the guys at Panda Podium. Oustanding service and kit. CRW wheels, AVRO handlebars (2), hubs etc. All been absolutely flawless. Despatched and delivered to the UK without... See more

Company replied

Rated 5 out of 5 stars

Simply put, this shop is superior to any local bicycle store. It is worth noting that they provide expert advice not only before the purchase, but also afterward. If other retailers want to learn how... See more

Company replied

Rated 5 out of 5 stars

Hi, I ordered a pair of OVERFAST Ultralight Thru Axles for a 3T Strada Team, not a standard order for a 2021 frame. After excellent communication with a product specialist, I received the correct... See more

Rated 5 out of 5 stars

I ordered a Quick Pro ER:one when it was released. After a last-minute change of mind, I decided to size up, the returns process was really easy and Tom from the customer care team handled everyth... See more


Company details

  1. Bike Accessories Store

Written by the company

Your one-stop shop for Asian bike parts. A hand-curated collection of the best value bike parts delivered direct to your door. Frames, wheelsets, groupsets and other carbon fibre components and accessories in stock and ready to ship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(221)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best way to buy gear from China

Had a really good experience with Panda Podium. I’ve ordered from them a few times and everything went smoothly. Communication was good and the products arrived exactly as expected.

In my opinion it’s one of the best and most trustworthy places to buy cycling gear directly from Chinese brands. Definitely recommended.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Through Panda Podium

Through Panda Podium, I ordered a set of Farsports Evo S5 wheels, which were sent promptly and solidly packaged to me in the Netherlands. Great service!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a wheelset from Panda Podium…

I ordered a wheelset from Panda Podium and it got lost during delivery: I informed them and they sent a replacement rather quickly, hustle free!
All communication was quick and on point, other companies could learn from them!

With them, you dont only feel like a customer, more like a partner or friend.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service!

I had a great experience buying from Panda Podium!

I had been aware of Joe and his website for quite a while, and I have enjoyed his content on his own YouTube channel as well as on the Nero Show and others.

I’m currently in the process of modernising my range of bikes so decided to buy a Magene PES powermeter from Panda Podium.

The website was clear and simple to use. No issues ordering to the UK.

All the product information was there.

My order was easy to track and I also got a nice freebie of some TPU tubes, which will also go on my new, more modern build.

There’s some great stuff on Joe’s site and he and his team are doing a great job with free information and also by supporting amazing riders like Harry Hennem!

Thanks Panda Podium! 🐼 🇨🇳🏁🚴🏻‍♂️🚴🏻🚴🏼‍♀️

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased multiple products and…

I have purchased multiple products and some I had a lot of questions. Team was extremely helpful and responded fast. Also bought a set of wheels and handlebars. Best experience, excellent shipping and most all good and well vetted products. Can not praise them enough. Will buy many more items from them.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from the Panda Podium…

Great service from the Panda Podium team, reliable and always responsive to any kind of questions i sent there way. Purchased Tavelo arow frame and CRW 50/60s wheelset, top quality. Highly recommend!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Gratis valeu for money

Great service, top products. Bought a Magene exar wheelset and p515 powermeter. The are great valeu for money. Will buy more in the future.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Product selection on the website well…

Product selection on the website well defined. Trustworthy product information. Checkout was easy. Shipping information and updates accurate and reliable. Shipment arrived sooner than expected. More than satisfied with the product.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!

I’ve bought a couple of items from panda podium — handlebars in both cases — the service was top quality and delivery prompt and efficient. Delivered from China to Australia in about a week. The staff were very happy to answer my dumb questions in both cases before purchase. Definitely recommend!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Worry-free, high-end Chinese bike parts

PandaPodium is great for delivering high-end Chinese bike parts. There’s no doubt about quality like with other Chinese selling platforms. Shipping is also clear.
I bought a Bigrock Sohtea frameset and I love it. The specs and build quality are amazing for the price level.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

All of my transactions with Panda…very positive

All of my transactions with Panda Podium have been very positive. I have purchased a Quick Pro AR:One frame set, CRW 50/60 and 40/45 wheelsets, two bar stems and a seat. The frame weighed in at 820 grams. Built up with SRAM AXS Red the complete bike weighed 7.0 kg with the 50/60 wheels and 6.7 kg with 40/45 wheels. I have ridden the bike 3500 miles without any problems. The headset and BB (BBInfinite) have been perfect. The 50/60 wheels are very fast but are hard to handle on windy days. I use TPU tubes in both wheels. I plan on buying the ER One frame set in 2026 from Panda Joe. And another set of wheels. Maybe the TT frame too.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I will buy the Panda Podiuem agaqin

I've bought a few things from PP. Very easy to deal with. I had some questions that they answered very quickly. When I had a problem with the magene power meter cranks they quickly provided support. And sent me a replacement. This was nearly two years after purchase.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Panda Podium deserve more than 5 Stars.

Panda Podium deserve more than 5 Stars.
I have purchased a few sets of CRW Wheels and recently a Quick Pro Frameset. At every step, specifically Ava and Joe have gone above and beyond to make the experience as a customer second to none. They set the benchmark, full stop.

March 7, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Joe here; Thank you very much Cristian! 🙌 I'll pass on your kind words to Ava!

Rated 5 out of 5 stars

The new era of bike sites has arrived!

The service and shipping was very efficient. The quality of the QuickPro frame and forks were elite. The communication was also first rate. Have purchased again and will continue to utilise this new 'all things bike' site- Thanks Panda Podium.

February 3, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thats great to hear Marcus - thanks!

Rated 5 out of 5 stars

Perfect handling !!!!!!!!

I contacted the staff before purchasing, and they were absolutely splendid and very courteous!
The packaging is also perfect.
A+++++++

November 26, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks for your kind words! Look forward to having you back.

Rated 5 out of 5 stars

I highly recommend Panda Podium for…

I highly recommend Panda Podium for premium China-made cycling products. I have purchased several items from them, including CRW wheels. The delivery was fast, and their communication and customer service are excellent.

January 8, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thank you so much for your support. 🙌

Rated 5 out of 5 stars

Fantastic service and product line

I have bought several items from Panda over the past 2 years. Service has been fantastic, great products, and support after sale literally second to none. Joe is amazing, can't recommend enough!

March 5, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Your feedback is great motivation for us!

Rated 5 out of 5 stars

Bigrock Sohtea frame

Bought a Bigrock Sohtea road frame for a build. Quality was good, especially for the price. I had questions about the headset assembly for the frame, so I reached out to the customer service team and received a prompt and helpful response. So far, the bike is holding up great about 9 months later. Thanks!

June 30, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Great to hear! Enjoy your bike!

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