Panda Podium Reviews 

222
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company across numerous successful transactions. Customers frequently praise the exceptional quality of the cycling components and mention that international orders arrive very quickly, safely, and securely packaged. Consumers also appreciate the helpful expert advice provided by the support team before and after purchase, making the process feel completely seamless. Some reviewers were not happy with the aftersales support when dealing with severely damaged products or completely unresolved warranty claims. People noted occasional frustrating difficulties when trying to fix defective items or trying to obtain proper replacement parts long after delivery.

What people talk about most

Product

Clients share satisfaction on product, noting that items arrive well packaged and exactly as described.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and reliably... See more

Order

Reviewers mention positive feedback about order experiences, highlighting quick delivery times and responsive... See more

Quality

Consumers find quality to be positive, highlighting that frames and components offer elite build standards... See more

Service

Customers had positive experiences with service, highlighting clear communication and quick response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made numerous purchases from the guys at Panda Podium. Oustanding service and kit. CRW wheels, AVRO handlebars (2), hubs etc. All been absolutely flawless. Despatched and delivered to the UK without... See more

Company replied

Rated 5 out of 5 stars

Over the past two years, I’ve placed several orders for TPU tubes and other performance accessories. I love the fact that Panda does a great job of testing and vetting their products as the Chinese c... See more

Company replied

Rated 5 out of 5 stars

Simply put, this shop is superior to any local bicycle store. It is worth noting that they provide expert advice not only before the purchase, but also afterward. If other retailers want to learn how... See more

Company replied

Rated 5 out of 5 stars

I ordered a Quick Pro ER:one when it was released. After a last-minute change of mind, I decided to size up, the returns process was really easy and Tom from the customer care team handled everyth... See more


Company details

  1. Bike Accessories Store

Written by the company

Your one-stop shop for Asian bike parts. A hand-curated collection of the best value bike parts delivered direct to your door. Frames, wheelsets, groupsets and other carbon fibre components and accessories in stock and ready to ship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(222)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The communication between Panda and the…

The communication between Panda and the consumer is on point! I have ordered several items from Panda and the interaction was beyond great! I have referred several cyclists to Panda and they two have had great experiences.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I got the CRW wheels for my Chapter 2…

I got the CRW wheels for my Chapter 2 build in 2024/2025. The process was very straightforward. I love the wheels, and I'm planning on getting another set of CRW when I replace the wheels on my Seka bike. Im not a fan of paying or falling for the big name western brand marketing, in the sense that Chinese brands are inferior.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

A good source of vetted products

Over the past two years, I’ve placed several orders for TPU tubes and other performance accessories. I love the fact that Panda does a great job of testing and vetting their products as the Chinese cycling market has lots of great value products but also its fair share of cheap products that aren’t worth messing with. Joe and his team do a good job of selecting only the good stuff and offering it for a competitive price.

March 6, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

We're glad to have you as part of our community. Thank you!

Rated 5 out of 5 stars

I purchased a pair of wheels recently…and oh yeah!

I purchased a pair of wheels recently and could not have been happier with the entire experience, beginning with the excellent (and patient!) communication and advice received during the decision-making process. Beyond that, entirely professional service throughout, including unexpected and thoughtful extras in the package, and the wheels are precisely as promoted. I've definitely come to realise the overwhelming performance/cost benefit of Chinese cycling products, so will no doubt look again to Panda Podium for added peace of mind. It's undeniably a no-brainer.

November 15, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks for sharing Nickolas!

Rated 5 out of 5 stars

Great kit, great service, great guys.

Made numerous purchases from the guys at Panda Podium. Oustanding service and kit. CRW wheels, AVRO handlebars (2), hubs etc. All been absolutely flawless. Despatched and delivered to the UK without issue. When I needed an extra bearing top cap and spacers for a new frame, not a problem, perfect comms and the perfect solution. Wouldn't hesitate to use again or recommend.
PS. My Colnago C68 on CRW wheels and AVRO Gen 1 bar and stem got a supernice on GCN Tech Show Ep.421. It rides even better than it looks :-)

December 20, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Super Nice 🔔 🔔 🔔 Enjoy your bikes Andrew!

Rated 5 out of 5 stars

New Handlebar for Filante slr

Bought a new handlebar for my Wilier Filante SLR. Panda Podium delivered very fast, and all questions were answered whithin 24 Hours. Now as the bar has been mounted I can say that Panda Podium did an excellent Job. Bike looks perfect, rider is happy!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and hassle free

Tried to order groupsets from AliExpress with no success. They kept getting stopped at customs due to incorrect paperwork.

Tried panda podium and it's simply a step above in terms of service and experience. I ordered two groupsets and both arrived successfully.

The YouTube channel gives confidence in the team, and the bonus - the panda power socks!

June 20, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Hey Emmet, good to hear and glad you enjoy the socks :) Panda Power!

Rated 5 out of 5 stars

Vibes for days..

Every order I’ve made from PP has arrived quickly. I’ve been really happy with the quality of the items.

Cool vibes all round and will be ordering something from Joe and the team soon no doubt

March 6, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

We'll be ready to serve when you're ready to order 🫡

Rated 5 out of 5 stars

10/10 service and great bike products

10/10 service and great bike products. Wouldn’t hesitate to buy from again. Seems like a few bad reviews all regarding shipping but they seem to have figured it out. Thanks Joe and the panda team!

March 6, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks for being part of our community Dakota!

Rated 5 out of 5 stars

Panda forever!

I am absolutely happy with my purchase. The communication with support was quick and pleasant, and the shipping was perfect. I will definitely be back. Panda forever!"

March 6, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Panda power!

Rated 5 out of 5 stars

Absolutely exemplary.

Simply put, this shop is superior to any local bicycle store. It is worth noting that they provide expert advice not only before the purchase, but also afterward. If other retailers want to learn how to establish and maintain customer relationships, they should consider making a purchase here. Five stars, superior. Nothing less. My purchases so far: three frame sets, four wheelsets. More to follow.

February 25, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

We're grateful to have you as part of our community. 🙌

Rated 5 out of 5 stars

Joe knows the best cycling products…

Joe knows the best cycling products coming out of China. You can trust Panda Podium to get you high quality products at the best prices and with top rated service that you could not get through trying to acquire these items by yourself. I bought a frame (AR1) and wheels and have been slicing it up on Tuesday worlds for over a year on these with zero issues. 真棒!

March 6, 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Hey Bob! Good to see you taking it to them on Tuesday worlds. ;) Thanks for your kind words.

Rated 5 out of 5 stars

I ordered TPU Tubes from Panda Podium…

I ordered TPU Tubes from Panda Podium Joe. The delivery takes a little time but came complete. I had some issues with a couple tubes failing and reached out to Joe. These were replaced and I have no issues with these in over a 18 months. The web site is comprehensive and easy to find what you looking for.

June 25, 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks Peter! We try to fix any issues we can 👌

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