Pandia Health  Reviews 

482
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company, often praising the staff for their helpfulness, patience, and compassionate approach. Customers consistently highlight the exceptional customer service, noting quick response times and clear communication, which makes the overall process easy and efficient. Many appreciate the reliability and convenience of the service, especially how smoothly refills are handled and how well the company communicates about prescriptions. Some people were dissatisfied with occasional glitches that led to missed refill prompts, causing them to run out of medication. A few other people also felt that the customer service response times could be slow at times, and one reviewer mentioned not being able to speak directly with a doctor for prescriptions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and helpful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platform is excellent and very responsive. The doctor took the time to ask me to explain more about my situation, which I really appreciated. It showed that she wasn’t just prescribing something g... See more

Rated 5 out of 5 stars

I’ve been using Pandia for a while now. They are amazing! They send me email and text reminders. Alex is fantastic and deserves an award for patience as I’m always texting back that I can’t find my li... See more

Rated 5 out of 5 stars

I'm going to Pandia Health for HRT. I'll tell you all, they are the best!!! I see where some people say they send a bunch of messages, charge you money, that's called COMMUNICATION!!! They want to mak... See more

Rated 5 out of 5 stars

Alex helped me get my prescription invoice through despite technical difficulties with Pandia's communication via email. Consent forms and receipts arrive in my email without trouble, but I never rece... See more


Company details

  1. Women's Health Clinic

Written by the company

Pandia Health provides expert care by expert doctors, resulting in fewer side effects from medications and the best experience for patients. Our superior services are rooted in the belief that women should never have to struggle to get the care and medication they need. Whether women need medication for family planning, acne, PMS management, or another reason, our team makes getting birth control secure, confidential, and as easy as possible. This is why our services are provided online and medications are delivered directly to your mailbox. *online birth control dr. visit *online birth control delivery *online birth control pills *online birth control patch *online acne treatment *periods optional *skip my period *birth control for acne *PMS and birth control *best acne treatments *Yaz generics *Yasmin generics


Contact info

4.9

Excellent

TrustScore 5 out of 5

482 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(482)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pandia: timely, helpful, friendly service

Pandia has been providing timely, efficient service for my menopause-related needs. I appreciate both the customer service agent (Karen) and the doctors who have helped me. I had a problem, I contacted support (on a Sunday evening, no less) and within an hour I had the help I needed.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 highly recommend!

Azul, Merry, Joy, Alex, Dr Leslie and every other employee I have talked to in my years using Pandia Health have always been wonderful. I switched to Pandia after leaving Nurx because Nurx would take days to respond to messages. Pandia’s team is always responsive, helpful, knowledgeable, professional and friendly. I cannot praise them enough! So happy to have found them and switched to them, it is always a smooth experience!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great company and great customer…

Great company and great customer service. Kaye helps me when I’m needing assistance. I’ve never had an issue on any end of the service. As someone with no insurance pandia has been a literal life saver for the last 3-4 years. Thank yall again 💜

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone is always so helpful and so on…

Everyone is always so helpful and so on top of things. Alex texts and messages you frequently to make sure there isn't anything you need. They are all around great. They make the process super easy. Will continue getting my birth control from them!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Azul

Azul, my support representative, was very thorough, timely, and patient. She made the process seamless, effortless, and prompt.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Karen was a fantastic customer support

Karen was a fantastic customer support. I only needed a change in phone number but she also pointed out and helped me fulfill missing information in my prescription request. Made it incredibly easy for me and had a wonderful attitude. Give this woman a raise!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Pandia Health while getting my birth control. The process was smooth, convenient, and easy to manage. Belén was especially helpful, she was kind, responsive, and made everything feel simple and stress-free. I really appreciated how clear and supportive she was throughout the process. Overall, great service and I would definitely recommend!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Karen was very helpful in sorting out problems with my medical health questionnaire and extremely thorough and answered every question I had

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Even though billing mistakes have been…

Even though billing mistakes have been made, being charged twice for something I’ve already paid, the availability and quickness of staff to help solve these issues is great. All staff have been helpful and professional and provide immediate assistance.

April 1, 2026
Unprompted review

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