I purchased 8 Cellplastkartong 70x100 svart and when they came the box was ripped and the corners of all of them were bent. The colleagues I purchased them for decided to not return them, but we were... See more
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See what reviewers are saying
I mostly think Panduro offers great products to reasonable prices with a wide range for both new and experienced creators. Of my total amount of orders 5/% wasn't good enough. On a couple of prod... See more
Company replied
I’ve had a mixed experience with Panduro, but overall, I’m quite satisfied. They offer amazing products, and the in-store service, especially from the staff at St Nygatan, is fantastic—truly service-m... See more
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I placed my first order right after Christmas. The delivery took a bit longer and one item was missing from the package when it arrived. The customer service was very helpful and sent the missing item... See more
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Company details
About Panduro
Written by the company
Panduro makes the world more creative, sustainable, and fun!
When you want to paint & draw, sew & knit, create & decorate, make jewelry & accessories, refurnish & refurbish, or simply just spend memorable quality time with your family and friends, always feel most welcome to visit us at panduro.com or in one of our many stores. With more than 15.000 articles in our assortment you will always find something for everyone!
Our customer club "We are Panduro" is the natural place for all our members; professional artists as well as all hobby creators. This is where you find the best available offers of a large variety of the most popular brands, helpful tips & tricks, new ideas, lots of inspiration, and last but not least the very latest trends in every season and holiday of the year!
Welcome to be a part of our creative and mindful world of arts & crafts! Let´s have fun together!
Follow us for inspirationVisit: Panduro.com
Contact us
Sweden
E-mail: customercare@panduro.se
Phone: 040-22 30 70
Denmark
E-mail: customercare@panduro.dk
Phone: 7015 0105
Norway
E-mail: customercare@panduro.no
Phone: 69 36 45 00
Panduro
Written by the company
- Since 1954
- Panduro has been active in Scandinavian hobby & crafts since 1954.
- More than 15.000 articles
- We offer a total assortment that includes everything required for anyone who loves to create with their hands.
- 365 day return policy
- Members of We are Panduro have 365 days full returns.
- Free shipping
- We offer free shipping for orders over 599SEK/NOK & 399DKK
Contact info
Sweden
- panduro.com
4.5
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super happy with our order
Super happy with our calendar! We were already fans of the shop, but the online shop is also great. It was here fast and looks even better than on the pictures.
November 28, 2022
Reply from Panduro
Thank you so much for your feedback and welcome back!
Regards,
Panduros Customer Care
Personnel is always kind and helpful
Personnel is always kind and helpful. Delivery of online ordered went well.
November 16, 2022
Reply from Panduro
Hi Jansje,
Thank you for your feedback!
Best regards,
Panduros Customer Care
Reply from Panduro
Thanks för your feedback and welcome back!
Regards,
Panduro Customer Care
Great service and products!
November 30, 2022
Reply from Panduro
Thanks for your feedback and welcome back!
Regards,
Panduros Customer Care
It was really nice!
October 29, 2022
Reply from Panduro
Hi Alexey,
Thank you for your feedback!
Kind regards,
Panduros Customer Care
Reply from Panduro
Hello Niels
Thank you for your positive feedback.
It's always nice to hear when our customers are happy and satisfied.
With kind regards
Panduro Customer Care
Inspiring for Artists
The collection, variety and quality of products at panduro is amazing and inspiring. The website is handy to browse. Overrated price though. Its better at sale times or offers.
The packaging was ok so as delivery time.
October 30, 2022
Reply from Panduro
Hi Yara,
Thank you for your feedback!
Kind regards,
Panduro Customer Care
Super ,små men fine
October 20, 2022
Reply from Panduro
Hej Rikke,
Tak for din feedback.
Vi er rigtig glade for at du har haft en positiv oplevelse hos os!
Vi ser frem til at byde dig velkommen hos os igen.
Med venlig hilsen
Panduro Customer Care
First time customer would use again
October 17, 2022
Reply from Panduro
Thanks for your feedback and welcome back!
Regards,
Panduros Customer Care
Everything was perfect!
My experience with Panduro was amazing! The order came quickly, the packaging was absolutely perfect, the products were exactly what I had ordered. Nothing to complain about! Thank you! 😊❤️
September 21, 2022
Reply from Panduro
Hello C,
Thank you for your feedback!
Kind regards,
Panduros Customer Care
Daniel Smith akvarell 15 ml Jane's Grey
few place had the available product. Fast delivery.
September 19, 2022
Reply from Panduro
Hi Ivany,
Thank you for your feedback!
Kind regards,
Panduros Customer Care
Reply from Panduro
Hi Susan,
Thank you for your feedback!
Kind regards,
Panduro Customer Care
Meget god service
September 6, 2022
Reply from Panduro
Hej Cecilie,
Tak for din feedback.
Hvor er vi glade for at du er tilfreds med os!
Med venlig hilsen
Panduro Customer Care
Excellent choice, good quality products
Excellent choice, good quality products, friendly and helpful staff
September 25, 2022
Reply from Panduro
Hi Marija,
Thank you for your nice comments!
Best regards,
Panduro Customer Care
Reply from Panduro
Hi!
Thank you for your feedback. We are pleased to hear that you received your order quickly and we hope you will be happy with it.
Kind regards
Panduro Customer Care
All OK wiht delivery
Hi, all went well with the delivery and it was very efficient. The only down side is that I went to the shop to get a specific product but the product was not availabel so I needed to order it online (and wait for few days).
September 19, 2022
Reply from Panduro
Hi Ruth,
Thank you for your feedback. We are pleased to hear that you are happy and satisfied, even if you experienced a sold-out product in one of our physical stores.
Kind regards
Panduro Customer Care
Reply from Panduro
Hi Heather,
Thank you for your comment and feedback!
Vänligen,
Panduros Customer Care
Fin service.
September 10, 2022
Reply from Panduro
Hej Majbritt,
Vad roligt att höra, tack för din kommentar!
Vänligen,
Panduros Customer Care
Misguiding photos indicating a big…
Misguiding photos indicating a big quantity of cards. What we received in the end was 1 pack significantly over priced
September 5, 2022
Reply from Panduro
Hej Stela.
Tak for din feedback.
Vi beklager meget at du ikke finder den tilhørende tekst beskrivelse passende, med det du har modtaget.
Vi vil anbefale dig at kontakte vores kundeserivice på customercare@panduro.dk, vi ser frem til at høre fra dig.
Med venlig hilsen
Panduro Customer Care
Great experience
August 29, 2022
Reply from Panduro
Hi Kane,
Thank you for your comment!
Kind regards,
Panduros Customer Care
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