Panel Hub Reviews 1,199

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth ordering process, prompt communication, and efficient delivery. Many people are particularly impressed with the high quality of the products, finding them to be well-priced and often exceeding expectations. However, some customers reported issues with damaged items upon arrival, specifically mentioning chipped paintwork, material defects, or broken components. A few other people also felt that certain accessories, like lights or end stops, were not compatible or of poor quality, leading to dissatisfaction with those specific purchases.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

Product

Users describe positive interactions with the product. Many customers praise the excellent quality, good... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Customers had positive experiences with order. Reviewers found the ordering process easy and straightforward,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the overall great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more

Company replied

Rated 5 out of 5 stars

The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more

Company replied

Rated 5 out of 5 stars

What excellent service!! I know there are lots of companies around who offer these panels and it was a bit of a minefield deciding who to use. I must admit, I did look at reviews and, even though this... See more

Company replied

Rated 5 out of 5 stars

Prompt service and notified regularly re delivery. Whole process could not have been any smoother from start to finish. Frequent offers will surely generate good custom and although I was recommended... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very efficient service and…

Very efficient service and communication throughout. Plus the product itself is of good quality. Highly recommend!

April 9, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Paul,

Thank you for your great review! We’re really pleased to hear you found our service and communication efficient throughout, and that you’re happy with the quality of the product.

We truly appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great service and quick delivery.

Great service and quick delivery.

Product quality amazing!!

April 8, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Nicola,

Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the service, quick delivery, and especially the quality of the product.

We truly appreciate your support and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. A call to say they are processing our order and would we like it matched to our previous order and then the goods turned up 2 days later will be back for more!

April 3, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mel,

Thank you so much for your amazing review! We’re delighted to hear that you were happy with our customer service and the extra care taken to ensure your order matched your previous one.

It’s great to know everything arrived quickly and that you had such a positive experience, we really appreciate your support and look forward to seeing you again soon!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great value product and excellent service

I ordered 4 panels for a great price. This was followed up with a call from them to confirm details and delivery

A few days later I then needed to order an additional one (my fault for not measuring correctly the first time!), and that was followed by an email to confirm that precise ones I'd ordered the first time to ensure a match.

Excellent customer service, and great quality panels

April 2, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mark,

Thank you so much for your detailed review! We’re really pleased to hear you’re happy with the value, quality, and our communication throughout your order.

It’s great to know we could help quickly with your additional panel and ensure everything matched perfectly, this is exactly the level of service we aim to provide.

We truly appreciate your kind words and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

A very good experience from start to…

A very good experience from start to finish, good communication and delivery guys were great. I have used Panel hub twice now and would highly recommend them.

April 2, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Timo,

Thank you so much for your kind review and continued support, it really means a lot that you’ve chosen us for a second order!

We’re delighted to hear you’ve had a great experience from start to finish and that our communication and delivery team met your expectations.

Your recommendation is greatly appreciated, and we look forward to helping you again in the future!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Highly recommend, service and product great.

We visited the showroom which was in the middle of being sorted but Imogen showed us the different panels and fully explained everything throughly. We ordered and paid online the same day, the day after we got an email to say everything would be delivered 3/4 days later. Our panel hub walnut panels were delivered on time, the delivery diver was very professional and I would highly recommend.

March 29, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Estelle,

Thank you so much for your wonderful review! We’re delighted to hear you had such a positive experience from visiting the showroom through to delivery.

It’s great to know Imogen was able to help and explain everything clearly, and we’re also pleased your walnut panels arrived on time and that our delivery driver made a good impression.

We really appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Second order from Panel Hub

Ordered my second order from Panel Hub recently. 14 panels and 4 end trims to finish our living room project. From placing my order to having it delivered, the communication from Panel Hub was first class. The panels are excellent quality and are at an affordable price. I would definitely recommend Panel Hub to my friends and family and would not hesitate to order from them again in the future.

April 2, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Cathryn,

Thank you so much for your amazing review and for coming back to us for your second order, it really means a lot!

We’re delighted to hear that you’re happy with the quality, pricing, and communication throughout your order. It’s great to know everything went smoothly and that your living room project is coming together nicely.

Your recommendation to friends and family is hugely appreciated, and we’d be more than happy to help you again in the future!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Super simple service

Very easy and informative website,loads of choice and very competitive prices. Ordering is simple and delivery of the oak panels and adhesive was completed in 4 days.

April 2, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you for your great review! We’re really pleased to hear you found the website easy to use and informative, with plenty of choice at competitive prices.

It’s great to know your order arrived quickly and everything went smoothly, we hope you enjoy your oak panels!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and communication.Delivery time quicker than expected, panels better than expected and great value for money. So much so we placed a second order for another bedroom!

March 31, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you so much for your fantastic review! We’re delighted to hear that both the quality of the panels and our service exceeded your expectations.

It’s especially great to know you came back for a second order, that really means a lot to us!

We truly appreciate your support and hope you enjoy your panels in both rooms.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great product

Great product, good quality and value for money. Fast and efficient service.

March 18, 2026
Panel Hub logo

Reply from Panel Hub

Hi Kevin,

Thank you for your great review! We’re really pleased to hear you’re happy with the quality, value for money, and the fast, efficient service.

We truly appreciate your feedback and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 4 out of 5 stars

Very pleased with service and product

Very pleased with service and product- this was a second order to extend my original project, and other family members had also ordered after seeing mine. Unfortunately, the second set of panels didn't match the first, but this was quickly and courteously rectified, the panels being exchanged free of additional charge within two days.

March 23, 2026
Panel Hub logo

Reply from Panel Hub

Hi Jeff,

Thank you so much for your thoughtful review and continued support—it really means a lot to us that you came back for a second order and recommended us to your family!

We’re sorry for the initial mismatch, but we’re very glad to hear it was resolved quickly and to your satisfaction. Providing a smooth and hassle-free solution is always our priority.

We truly appreciate your feedback and hope you enjoy your completed project!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Advice was on hand and the order went…

Advice was on hand and the order went like clockwork. Thank you.

April 4, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Chris,

Thank you for your kind review! We’re really pleased to hear that everything went smoothly and that our team was on hand to help when needed.

We appreciate your feedback and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great price and service

Great price and service

March 18, 2026
Panel Hub logo

Reply from Panel Hub

Hi Mr Gallagher,

Thank you for your review! We’re really pleased to hear you were happy with both our pricing and service.

We truly appreciate your feedback and hope to serve you again in the future!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great communication, very happy with the order!Highly recommend

March 31, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kris,

Thank you for your great review! We’re really pleased to hear you were happy with the quick delivery and communication.

Your recommendation means a lot to us, we truly appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Contact from panel hub and regular…

Contact from panel hub and regular updates.prompt and helpful delivery man.

March 25, 2026
Panel Hub logo

Reply from Panel Hub

Hi Jools,

Thank you for your kind review! We’re really pleased to hear that you were kept updated throughout and that our delivery driver was prompt and helpful.

We appreciate your feedback and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 4 out of 5 stars

The panels were great , the end capping was rubbish .

Love the panels got them on the welland they look great , but the end piece that I paid £10 for is rubbish. All it is floor bead for laminate flooring to finish it off . Not worth the money I paid and doesn't Evan match up or do the job , other than that everything else was perfect .

March 23, 2026
Panel Hub logo

Reply from Panel Hub

Hi Michael,

Thank you for your honest feedback. We’re really glad to hear you love the panels and how they look once installed.

We’re sorry to hear that the end capping didn’t meet your expectations. Your comments are really valuable, and we’ll be reviewing this to see how we can improve both the product and how it’s described.

If there’s anything we can do to help or if you’d like to discuss this further, please don’t hesitate to get in touch, we’d be more than happy to assist.

Best regards,
The Panel Hub Team

Rated 5 out of 5 stars

1st class fast and easy service

1st class fast and easy service

March 24, 2026
Panel Hub logo

Reply from Panel Hub

Hi Matt,

Thank you for your great review! We’re delighted to hear you found our service fast, easy, and first class.

We really appreciate your feedback and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great range of products

Great range of products, easy to order, delivery brilliant

March 24, 2026
Panel Hub logo

Reply from Panel Hub

Hi John,

Thank you for your great review! We’re really pleased to hear you found our range easy to browse and order from, and that delivery met your expectations.

We appreciate your feedback and hope you enjoy your panels!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Outstanding service

Was a bit dubious as I’ve never heard of the website, but I did some research and found out they were genuine,after placing my order they were delivered within two days and the delivery driver was extremely polite basically couldn’t ask for a better service and don’t forget the amazing price… would definitely purchase again if needed

March 24, 2026
Panel Hub logo

Reply from Panel Hub

Hi Gemma,

Thank you so much for your fantastic review! We completely understand your initial hesitation, so it’s great to hear that your research gave you confidence and even better that we lived up to it.

We’re delighted that your order arrived quickly and that our driver made such a positive impression. Providing great value alongside excellent service is exactly what we aim for, so your feedback means a lot.

We’d be more than happy to help you again in the future!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Kept us informed on delivery. Product is lovely quality and very reasonable.

April 3, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Pamela,

Thank you for your kind review! We’re so pleased to hear that you found us easy to deal with and that you were kept well informed throughout the delivery process.

It’s great to know you’re happy with the quality and value of the panels, we really appreciate your feedback!

Best regards,
The Panel Hub Team🖤

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