Panel Hub Reviews 1,199

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth ordering process, prompt communication, and efficient delivery. Many people are particularly impressed with the high quality of the products, finding them to be well-priced and often exceeding expectations. However, some customers reported issues with damaged items upon arrival, specifically mentioning chipped paintwork, material defects, or broken components. A few other people also felt that certain accessories, like lights or end stops, were not compatible or of poor quality, leading to dissatisfaction with those specific purchases.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

Product

Users describe positive interactions with the product. Many customers praise the excellent quality, good... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Customers had positive experiences with order. Reviewers found the ordering process easy and straightforward,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the overall great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more

Company replied

Rated 5 out of 5 stars

The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more

Company replied

Rated 5 out of 5 stars

What excellent service!! I know there are lots of companies around who offer these panels and it was a bit of a minefield deciding who to use. I must admit, I did look at reviews and, even though this... See more

Company replied

Rated 5 out of 5 stars

Prompt service and notified regularly re delivery. Whole process could not have been any smoother from start to finish. Frequent offers will surely generate good custom and although I was recommended... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Customer service is great

Customer service is great. Very happy with my item. Quick and friendly delivery too.

April 22, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jo,

Thank you for your review! We’re really pleased to hear you’re happy with your item and had a great experience with our customer service.

It’s also great to know the delivery was quick and friendly, we’ll be sure to pass that feedback on.

We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The panels arrived on time and wrapped well. Can’t wait to put them up.

April 23, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mandy,

Thank you for your lovely review! We’re really pleased to hear everything went smoothly from start to finish and that your panels arrived safely and well packaged.

We hope you enjoy putting them up and love the finished result. We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, delivered on time and brilliant product for a great price, we will definitely use Panel hub again, highly recommended.

March 23, 2026
Panel Hub logo

Reply from Panel Hub

Hi Jayne,

Thank you so much for your kind review! We’re really pleased to hear you were happy with the service, on-time delivery, and the product itself.

It’s great to know you found everything good value and that you’ll be using Panel Hub again, we really appreciate your recommendation and support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

This company have been amazing

This company have been amazing, acoustic panels exactly the same quality as B&Q but 1/3 of the price.
This is my 3rd order.
Easy to cut and stick to to wall brilliantly.
My sons bedroom is silent now, no noise from next door at all

April 28, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Michael,

Thank you so much for your fantastic review and continued support! We’re really pleased to hear this is your third order with us and that you’ve consistently been happy with the quality and value.

It’s great to know the acoustic panels have made such a difference, especially in your son’s room. Hearing that they’ve helped reduce noise so effectively is exactly what we aim for.

We also appreciate your comments on how easy they are to cut and install, that’s really helpful feedback for others too.

Thank you again for choosing us and for your recommendation!

Best regards,
The Panel Hub Team 🖤

Rated 4 out of 5 stars

Updated review

Great service, courtesy call to let me know they had received the order and the process for delivery, driver was helpful. UPDATED REVIEW. After some minor issues with the first panels was contacted and the panels were swapped out, thank you for jumping on this and sorting

April 22, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Tom,

Thank you for your updated review! We’re really pleased to hear you were happy with the service you received, from the courtesy call through to the helpful delivery driver.

While we’re sorry there were some minor issues with the first panels, we’re glad we were able to resolve everything quickly and get the replacement panels sorted for you.

We truly appreciate your patience, understanding, and support — thank you for choosing Panel Hub!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with

April 28, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Suf,

Thank you for your kind words! We’re really pleased to hear you had a great experience dealing with us.

We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Ordered the other day and it came very…

Ordered the other day and it came very fast delivery, excellent chap who delivered and panelling is fab thank you very good price love it !!

April 27, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Louise,

Thank you so much for your lovely review! We’re really pleased to hear your order arrived quickly and that the delivery experience was a positive one.

It’s great to know you’re happy with the panelling and found it to be good value too. We really appreciate your kind words and support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Excellent Service and product exactly…

Excellent Service and product exactly as described, and the delivery service was also excellent as you could trace exactly what time and where the driver was.

April 21, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Joanne,

Thank you for your great review! We’re really pleased to hear you were happy with both the service and the product, and that everything matched your expectations.

It’s also great to know the delivery tracking made things clear and convenient for you on the day.

We really appreciate your feedback and support!

Best regards,
The Panel Hub Team 🖤

Rated 1 out of 5 stars

Delivery discrimination

I placed an order for acoustic panelling from Panel Hub on 25/04/2026. My order was confirmed and email confirmation was provided. Unfortunately the next day, the company emailed me to inform me that they could not deliver to my address as I don’t live on the UK mainland. I live in the North of mainland Scotland and have access to roads that don’t require horse and cart or getting wet feet. It’s very tiresome to experience this kind of geographical discrimination in 2026, particularly from a company offering “nationwide express delivery”. The company representative acknowledged that my address is on the UK mainland but claims they still can’t deliver for some made up reason. I would avoid using this company as they don’t seem to have much of a business head and are very small minded.

April 25, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jack,

Thank you for your feedback.

Firstly, we’re genuinely sorry for the disappointment and frustration you experienced regarding delivery. We understand how important it is to have clear expectations at the point of ordering, and we appreciate why this situation felt inconvenient from your perspective.

However, we do need to be very clear about our delivery network. While your location is technically on the UK mainland, our current courier and pallet distribution partners operate within a defined service boundary that extends up to Inverness. Beyond this point, including parts of the far north of Scotland, we are unable to provide direct home delivery due to carrier limitations, routing constraints, and cost structures outside of our control.

This is not a reflection on your location personally, and it is certainly not intended as “geographical discrimination.” It is simply a logistical boundary we must work within at present to ensure safe, reliable, and cost-effective delivery for all customers.

As soon as your postcode was identified as outside of our direct delivery zone, our team contacted you promptly and offered an alternative solution of delivery to a freight or logistics hub in Inverness for onward collection or delivery. This is a standard and widely used solution for remote areas, and one we were fully prepared to facilitate to ensure you still received your order.

That said, we do genuinely regret that we were unable to fulfil your delivery directly and understand this was not the outcome you were hoping for. Your feedback has been noted, and we will continue reviewing our logistics coverage as we grow.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Quick delivery and the panels are…

Quick delivery and the panels are absolutely stunning. Better quality than the ones from a well known diy store. Delivery guy was super polite and carried each box in to my hallway for me. I’ll definitely be back for more

April 26, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Kelly,

Thank you so much for your wonderful review! We’re really pleased to hear your delivery arrived quickly and that you’re so happy with how the panels look.

It’s great to know you feel the quality stands out and that the delivery experience was a positive one as well, we’ll be sure to pass your kind comments on.

We really appreciate your support and look forward to seeing you again for your next order!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Highly recommended

Easy process to order, great communications. Highly recommended 👌

April 21, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sveta,

Thank you for your review! We’re really pleased to hear you found the ordering process easy and that our communication kept everything clear for you throughout.

We really appreciate your recommendation and support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Brilliant quality

What I can say. Price perfect. Can’t find better prices that this company. Product outstanding. Really good quality. Delivery. LOL. 2 day delivery. What you can expect better. High recommended.

April 25, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Marcin,

Thank you so much for your fantastic review! We’re really pleased to hear you’re happy with the pricing and that you found such great value with us.

It’s also great to know you’re impressed with the quality of the product and how quickly your order arrived. We always aim to keep things fast, simple, and reliable, so it’s brilliant to hear that came across in your experience.

We really appreciate your recommendation and your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Very good quality arrived on time and…

Very good quality arrived on time and even had a courtesy call the day after ordering to say they received the order and explained the process all the way to delivery, definitely would order from there again

April 19, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Sean,

Thank you for your review! We’re really pleased to hear you’re happy with the quality and that your order arrived on time.

It’s great to know the courtesy call and clear updates throughout the process made everything easy and reassuring for you.

We really appreciate your support and look forward to your next order!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Easy to deal with and the tracking…

Easy to deal with and the tracking information for the delivery was excellent. Panels look even better in person than on the website
Highly recommended

April 20, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Graeme,

Thank you for your great review! We’re really pleased to hear you found us easy to deal with and that the delivery tracking made things simple and stress-free.

It’s also fantastic to know the panels look even better in person, that’s exactly what we like to hear!

We really appreciate your recommendation and support.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Perfect!

Found panel hub perfect for what we needed.

Panels arrived on time and packed very well, I was kept informed of my delivery from start to finish

Would happily purchase from here again.

April 21, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Serena,

Thank you so much for your kind review! We’re really pleased to hear you found exactly what you needed with Panel Hub and that everything arrived safely and on time.

It’s great to know the updates throughout your delivery were helpful and kept you well informed from start to finish.

We really appreciate your support and look forward to helping you again in the future!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast
The panels are very good quality
very easy to cut and fix, really happy
Would not hesitate in recommending to friends
Thank you

April 22, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Brian,

Thank you for your wonderful review! We’re really pleased to hear your delivery was quick and that you’re happy with the quality of the panels.

It’s great to know you found them easy to cut and install, and even better to hear you’d confidently recommend us to friends. We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Very nice staff easy to work…

Very nice staff easy to work with....good quality...arrive after few days..so yes i am happy and I will order more...

April 23, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Bogdan,

Thank you so much for your lovely review! We’re really pleased to hear you found our team easy to deal with and that you’re happy with the quality of your order.

It’s great to know your delivery arrived quickly and that you’re satisfied overall. We’re especially pleased to hear you’ll be ordering more, we really appreciate your support!

Best regards,
The Panel Hub Team 🖤

Rated 4 out of 5 stars

Easy to order

Easy to order, delivered in 3 days.Well packaged, Quality not the best but they were the cheaper panels so ok.

April 22, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Tony,

Thank you for taking the time to leave your feedback. We’re really pleased to hear the ordering process was easy and that your delivery arrived quickly and well packaged.

We appreciate your honest comments regarding the product and will certainly take this on board. We always aim to offer options that suit different budgets while maintaining good value.

Thanks again for your support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Good value and service

Good value, deliveried the scheduled day and on time. I had a call before they arrived which is helpful. Good service

April 20, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Luis,

Thank you for your review! We’re really pleased to hear you found the product good value and that the delivery arrived on time as scheduled.

It’s great to know the pre-delivery call was helpful and that everything went smoothly on the day. We really appreciate your feedback and support!

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Fantastic service from panel hub

Fantastic service from panel hub. From purchase, updates and delivery. Product good quality. Will use again.

April 25, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Gemma,

Thank you for your great feedback! We’re really pleased to hear you had a smooth experience from purchase through to delivery and that the updates along the way were helpful.

It’s great to know you’re happy with the quality of the product and that you’ll be using us again. We really appreciate your support!

Best regards,
The Panel Hub Team 🖤

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