Panel Hub Reviews 1,198

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth ordering process, prompt communication, and efficient delivery. Many people are particularly impressed with the high quality of the products, finding them to be well-priced and often exceeding expectations. However, some customers reported issues with damaged items upon arrival, specifically mentioning chipped paintwork, material defects, or broken components. A few other people also felt that certain accessories, like lights or end stops, were not compatible or of poor quality, leading to dissatisfaction with those specific purchases.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

Product

Users describe positive interactions with the product. Many customers praise the excellent quality, good... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Customers had positive experiences with order. Reviewers found the ordering process easy and straightforward,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the overall great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more

Company replied

Rated 5 out of 5 stars

The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more

Company replied

Rated 5 out of 5 stars

What excellent service!! I know there are lots of companies around who offer these panels and it was a bit of a minefield deciding who to use. I must admit, I did look at reviews and, even though this... See more

Company replied

Rated 5 out of 5 stars

Prompt service and notified regularly re delivery. Whole process could not have been any smoother from start to finish. Frequent offers will surely generate good custom and although I was recommended... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Outstanding service.

Outstanding service provided by Panel Hub and I am very pleased with the products that were delivered that came in a timely manner. Also order delivery driver was very pleasant.

April 14, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Steven,

Thank you so much for your outstanding review! We’re really pleased to hear you’re happy with the products and that everything arrived in a timely manner.

It’s also great to know the delivery driver was pleasant, that’s always nice to hear and we’ll make sure to pass that on.

We really appreciate your support and kind words!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Really impressed

Really impressed, website and ordering was very easy. Delivery was great, kept upto date throughout and driver was very good.

Product is fantastic, best quality we’ve had and cannot fault the price.

No hesitation in giving the 5 stars.

April 17, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Allen,

Thank you so much for your fantastic review! We’re really pleased to hear you found the ordering process easy and that you were kept well updated throughout delivery, that’s exactly what we aim for.

It’s great to know you’re impressed with the product quality and pricing too, and we really appreciate your 5-star rating and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Really happy with wall panels they look…

Really happy with wall panels they look great and turned up well within timescale they gave . Delivery guy helped my daughter bring them in house too which was helpful.

April 9, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Chris,

Thank you so much for your great review! We’re really pleased to hear you’re happy with the wall panels and that they arrived within the expected timescale.

It’s also lovely to hear the delivery driver was able to help your daughter bring them in, that’s exactly the kind of service we like to see.

We really appreciate your support and hope you enjoy the finished result!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Can I say it was fantastic service

Can I say it was fantastic service, very refreshing to able to speak to a person. I was phoned to check my order was complete. I was then kept informed on delivery.
The panels also look very good, not fitted yet, but if as good as customer service we have nothing to worry about. Thank you 🤩

April 14, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Paul,

Thank you so much for your fantastic review! We’re really pleased to hear you appreciated being able to speak to a real person and that you were kept well informed throughout the ordering and delivery process, that’s exactly what we aim for.

It’s also great to hear you’re happy with how the panels look so far. We’re confident they’ll look just as good once fitted, but if you do need anything at all when you get to installation, we’re always here to help.

We really appreciate your kind words and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Highly delighted with my acoustic…

Highly delighted with my acoustic panels they look amazing . They were so much cheaper from panel hub than the mainstream diy stores and the quality is great , if I could have added a photo I would as they look fantastic .
First class service from this company from keeping us informed and delivery .
Next project is our bathroom we will be back for bathroom panels . Thank you

March 3, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mr Nicholson,

Thank you so much for your great review! We’re really pleased to hear you’re happy with the panels and that they look amazing once installed.

It’s great to know you were satisfied with the price, quality, and service from start to finish. We really appreciate your support and look forward to helping you with your bathroom project when you’re ready!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

This company is fantastic, it’s a gold mine for winning jobs on prices as high quality and cheap so 100% customer satisfaction

This company is fantastic!
I’m a carpenter by trade so use howdens a lot for my materials. I have been looking into using this panelling for several months , but have always been held back from the price even at trade price ! I discovered
Panel Hub and there prices. I went back into howdens joinery as they say they won’t be beaten on price ! Ie price match ! However after a long conversation they clearly would not price match to this company , and the manager even said he has no ideal how they can this acoustic panelling at this price , so told me I’d be crazy not to use panel hub ! Another carpenter came into the howdens joinery shop over hears the conversation and said - and I quote ‘ use panel hub there great and still have the same quality ‘
So I booked and ordered from panel hub , the delivery guy was amazing as not being home he moved all our bins so that be could place the boxed panels behind under cover ! I’ve since opened the boxes as as true as the other customer to howdens joinery said , they are exactly the same quality . Couldn’t be happier I’ve saved over £200 using panel hub , you’d be absolutely stupid not to order from this company . I will be spreading this news to all the other carpenters and tradesmen I work with as this is a gold mine for winning jobs on price

April 17, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Matt,

Thank you so much for taking the time to leave such a detailed review, it genuinely means a lot to the whole team here.

We’re really pleased to hear your experience has been so positive, especially coming from someone working in the trade and regularly dealing with different suppliers. It’s great to know you’ve been able to compare quality and pricing directly and still feel confident choosing us. That’s exactly the position we aim to be in offering a product that holds up on quality while still making projects more cost-effective.

We’re also glad everything went smoothly with your delivery and that our driver was able to help get things safely tucked away for you. We know how important it is for materials to arrive in good condition and without hassle, especially on busy job days, so it’s great to hear that part of the experience worked well too.

Saving £200+ on a project is a brilliant result, and even better that you feel the panels matched expectations once opened. Feedback like yours really helps reassure other tradespeople and customers who are making the same comparison decisions.

We’d be genuinely happy to support you on future orders as well, if you ever need anything, just drop us an email before ordering and we’ll make sure you’re looked after with the best pricing we can offer.

Really appreciate your recommendation and support, and we look forward to working with you again soon.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Everting is great

March 23, 2026
Panel Hub logo

Reply from Panel Hub

Hi Jorge,

Thank you so much for your review! We’re really pleased to hear everything is great and that you’re happy with your order.

We truly appreciate your support!

Best regards,
Panel Hub Team 🖤

Rated 5 out of 5 stars

Great product

Great product , cheaper than other companies I looked at , would recommend to others and would use panel hub again

March 24, 2026
Panel Hub logo

Reply from Panel Hub

Hi Steve,

Thank you so much for your great review! We’re really pleased to hear you’re happy with the product and that you found us to be better value compared to other companies.

It’s great to know you’d recommend us and use Panel Hub again, we really appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Love the panels

Love the panels , the perfect colour I wanted. Fast delivery , excellent communication, updates regarding the delivery via email.
Will definitely recommend to everyone.

April 14, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Ash,

Thank you so much for your lovely review! We’re really pleased to hear you love the panels and that the colour was exactly what you were looking for.

It’s great to know you were happy with the fast delivery and clear updates throughout the process. We truly appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Acoustic Panels

Great communication. Delivery was a lot quicker than expected. Great product

April 10, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Phil,

Thank you so much for your great review! We’re really pleased to hear you were happy with the communication and that your delivery arrived quicker than expected.

It’s great to know you’re pleased with the product too, we truly appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Excellent service

Very quick delivery, clear communication, and an excellent good quality and well priced product, would definitely recommend thanks!

April 13, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you so much for your great review! We’re really pleased to hear you were happy with the quick delivery, clear communication, and the quality and value of the product.

We truly appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Really great service came much quicker…

Really great service came much quicker than expected and delivery was smooth thank you

April 13, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Nikki,

Thank you so much for your great review! We’re really pleased to hear your order arrived quicker than expected and that the delivery was smooth.

We truly appreciate your feedback and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great price great communication 5 stars

5 star company great communication from
Start to finish very helpful and the quality of the acoustic panels is amazing at such a good price

April 13, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you so much for your fantastic 5-star review! We’re really pleased to hear you were happy with the communication from start to finish and that you’re impressed with the quality of the acoustic panels at such a great price.

We truly appreciate your support and kind words!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

This company definitely knows how to…

This company definitely knows how to look after their customers!! The service and support were absolutely excellent form point of order to delivering my product and the product was fantastic. I can definitely recommend using this company. Thank you please keep doing what you do!!

April 16, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you so much for your wonderful review! We’re really pleased to hear you felt well looked after from order through to delivery, and that you’re happy with the product too.

It means a lot to know you’d recommend us, and we truly appreciate your support and kind words.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Excellent service from start to finish

I had a great experience with Panelhub UK. Delivery was impressively quick and everything arrived exactly as expected. Communication throughout was clear, prompt, and professional, which made the whole process completely hassle-free.
Really pleased with the service and wouldn’t hesitate to recommend Panelhub UK to anyone looking for reliability and efficiency.

April 10, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Iain,

Thank you so much for your fantastic review! We’re really pleased to hear you had a great experience with us and that everything arrived quickly and exactly as expected.

It’s great to know the communication throughout was clear and professional, and that the whole process felt hassle-free, that’s exactly what we aim for.

We truly appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great Service with Amazing Customer Service!

This company was recommended to us for acoustic wall panels. I also saw them advertising on Facebook, ordering from them was really easy. We had acknowledgment straight away via email and also received a courtesy call to state they had received an order and they informed me of my delivery date which was also followed by a text. Panels were well packaged. I would highly recommend as a company.

April 10, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Mr Slade,

Thank you so much for your fantastic review! We’re really pleased to hear the ordering process was easy and that you felt well informed throughout with the email confirmation, courtesy call, and delivery updates.

It’s great to know your panels arrived well packaged and that you’d highly recommend us, that really means a lot.

We truly appreciate your support and kind words!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Ordered for the first time with Panel…

Ordered for the first time with Panel Hub and got the smoked oak acoustic panels, our joiner came at weekend and had them up in no time and they look fantastic

So much so we have ordered another 8 panels for our front room

Excellent customer service, fast delivery and a great price

Brilliant stuff guys keep up the good work

April 14, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi John,

Thank you so much for your fantastic review! We’re really pleased to hear the smoked oak acoustic panels look great once installed and that everything went up smoothly with your joiner.

It’s also great to know you were happy enough with the experience to come back and order more, that really means a lot to us.

We truly appreciate your support, and we’ll keep working hard to maintain that level of service for you!

Best regards,
The Panel Hub Team🖤

Rated 1 out of 5 stars

Poor service

I purchased a few products from this company. They arrived damaged. I flagged this up straight away and then followed up with pictures. They initially said they would refund/replace, but kept on making excuses. Very poor customer service

December 17, 2025
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi James,

Thanks for your review. We’re sorry you feel this way about the outcome.

I can see from your order history that this relates to a purchase made around 5 months ago, and you reported that several panels were damaged after delivery. When this was first raised, we asked you multiple times to provide clear pictures showing the actual damage to the panels so we could properly assess the issue and arrange a replacement or refund where appropriate.

However, the images provided showed the panels still inside the packaging, and we were unable to identify any visible damage from those photos. We explained at the time that we need to see the actual damage in order to process any claim. We also advised that without clear evidence of the fault, we cannot offer a refund or replacement.

As per our website policy, any issues must be supported with a few clear photos of the damaged goods so we can investigate and resolve them fairly. We shared this with you during our communication as well. Unfortunately, despite requesting this several times, we didn’t receive images that clearly showed the reported damage.

You also mentioned that the panels had already been fitted to the wall, which meant you no longer had access to the damaged items for inspection or photography. Without being able to verify the issue, we’re not able to process claims based on packaging alone. This process is in place to ensure fairness and consistency for all customers.

We’re always happy to help resolve genuine issues, but we do need cooperation from both sides so we can properly assess what has happened. If you are still able to provide clear images of the damage, we would of course be happy to review the case again.

Best regards,
The Panel Hub Team

Rated 1 out of 5 stars

Bad servivce

March 23, 2026
Panel Hub logo

Reply from Panel Hub

Hi Mr Kader,

Thanks for your feedback.

Just to clarify, following your visit to our store, we did exchange the product for you as agreed and completed the resolution to assist with your concerns. You have also since purchased further products from us, and we believe you are happy with the outcome of the support and service provided.

As mentioned during your visit, we always aim to resolve issues as fairly and efficiently as possible, and we’re glad we were able to sort this out for you in store.

If there is anything further you need, please don’t hesitate to get in touch.

Best regards,
The Panel Hub Team

Rated 5 out of 5 stars

A excellent service from Panel Hub

A excellent service from Panel Hub. Good communications & delivery on time.
Keep it going 🙂

March 24, 2026
Panel Hub logo

Reply from Panel Hub

Hi Richard,

Thank you so much for your excellent review! We’re really pleased to hear you were happy with the communication and that your delivery arrived on time.

We truly appreciate your support and kind words, keep it going indeed!

Best regards,
The Panel Hub Team🖤

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