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Rated 4 out of 5 stars

A truly faultless purchase from this emporium of deeply opulent and luxurious goods. The item came quickly, in slightly damaged outer packaging ( it was a discounted item ) But the item itself was as... See more

Rated 5 out of 5 stars

I'd never heard or shopped with this company before, however they stocked the item that I was after at an affordable price. The item was well and securely packed and padded well and sent quickly. I wa... See more

Rated 5 out of 5 stars

I have already reviewed this purchase perhaps on another platform. Anyhow , I never have trouble purchasing from Panik and enjoy the top class items they sell. I purchased my latest BLOW basket to mat... See more

Rated 5 out of 5 stars

Absolutely delighted with Panik outlet, I’ve been searching for a Propaganda tooth light for my dental practice for some time. I found it on Panik at a very reasonable price, shipping was very good va... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Just like the rooms holding prohibition goodies, our Panik Outlet is a warehouse full of designer treasures just waiting to be snapped up, at a fraction of the original price! Bursting with exclusive famous designer names, entering the Outlet is a moment you have always been wating for! The Panik Outlet has been launched for you to be able to own items of your heart’s desire at some happy vibe prices! From ex showroom display, returns, and over stocked pieces our outrageously low prices are due to previously used and end of line items. Some pieces may show perfectly imperfect marks from slight wear and tear or arrive in a previously opened box. We don’t you to receive any surprises so a full description of any beautiful flaws will be provided on the product page. The founder of Panik Design, Paul Overton and his team, have created an Aladdin’s cave of riches, a fortress of urban and luxury delights available online and at our showroom in Milton Keynes. Started in 2001, the family run company Panik was born, originating from the names “Paul’, “Nic” and their son “Kai”. A visionary for originality, the founder of Panik now holds over 22 years of experience. His extreme passion for furniture is captivating, delivering precise detail of the history and origin of each piece he sells. In essence, the Panik Outlet is a modern-day Panic Room in all its glory. Our compelling collection is attractive to the tv, music and film production industry but also to everyone that craves individual, contemporary, and iconic furnishings, but with a price tag that makes you smile! Excited to get yourself a designer name at a fraction of the price? So are we!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Order was sent promptly but phone not answered

Order was sent promptly, but when I realised I had ordered the wrong item, no one answered the phone or rang back when I left a message.

February 26, 2024
Panik Outlet logo

Reply from Panik Outlet

Thank you so much for taking the time to write this honest review. Our email and voicemail service is active and responded to 7 days a week however, some of this is remotely. This means that we respond to voicemail messages as the initial call goes through to our office. If no message is left we are unable to know that the call has been made as the voicemail alert is via email, which is picked up remotely. However, we deeply apologise that in your instance you did not receive a call back. We have taken this comment on board and will seek to improve this. Best wishes from the Panik Team

Rated 5 out of 5 stars

Fast and tracked delivery

Fast and tracked delivery. Great Kartel Lamp for an amazing prize. Very happy with my purchase.

February 23, 2024
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Reply from Panik Outlet

Thank you so much for this wonderful review! The Panik Team

Rated 5 out of 5 stars

Thank you for the great service

Thank you for the great service. I was really worried as hadn’t used this company before and my expensive jug arrived broken! (Not their fault …it had clearly been bashed by the courier). But after an email they ordered me another which arrived a week later all in tact! It’s beautiful and I love it and thank you for the no quibble replacement.

February 28, 2024
Unprompted review
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Reply from Panik Outlet

We are so grateful that you took the time to share our fast service when a customer needs support! Thank you so much! The Panik Team

Rated 5 out of 5 stars

Really happy with my order

Really happy with my order. Delivery was prompt and the product is perfect.

January 30, 2024
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Reply from Panik Outlet

Thank you so much for this wonderful review! We appreciate you taking the time to write this so much! The Panik Team

Rated 5 out of 5 stars

Great value sale items

Great value sale items, arrived swiftly and very well packed. Would recommend!

January 6, 2024
Unprompted review
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Reply from Panik Outlet

Thank you so much for posting this glowing review! The Panik Team

Rated 5 out of 5 stars

Great fast efficient service

Great fast efficient service, I would definitely use again

January 3, 2024
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Reply from Panik Outlet

We are so pleased you loved your shopping experience with us! The Panik Team

Rated 5 out of 5 stars

Absolutely delighted with Panik outlet

Absolutely delighted with Panik outlet, I’ve been searching for a Propaganda tooth light for my dental practice for some time. I found it on Panik at a very reasonable price, shipping was very good value & delivery was within a few days of ordering. I cannot recommend Panik highly enough, they exceeded my expectations. Thank you

January 10, 2024
Unprompted review
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Reply from Panik Outlet

This is a wonderful review! We are so happy you love our products and service. Thank you for writing this review. The Panik Team

Rated 5 out of 5 stars

Shelton porcelain espresso cups

Beautiful item at a great price. Rapid tracked delivery with updates. Very well wrapped.

January 2, 2024
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Reply from Panik Outlet

Great feedback here, thank you! I will give the warehouse manager a great big hug for his excellent packing too! The Panik Team

Rated 5 out of 5 stars

Seletti my little Friday night lamp…

The item I ordered came the day after I ordered it, the experience I had was very good would highly recommend.

December 28, 2023
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Reply from Panik Outlet

We are buzzing over the Seletti brand here at Panik. Outrageous and fun designs! We are so pleased you love your lamp! The Panik Team

Rated 5 out of 5 stars

Excellent service

Excellent service over the Christmas period. Many thanks. Will certainly visit the web site again.

December 27, 2023
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Reply from Panik Outlet

Thank you so much for complimenting our service over Christmas. The warehouse was like Santa's Grotto! Happy New Year - The Panik Team

Rated 5 out of 5 stars

Great Customer Service!

Great customer service! Sadly the item arrived damaged (it happens). A swift response from the 'Panic Outlet' team was received following my email to them. They immediately arranged collection of the item from me, and a full refund was issued. 5* service!

January 2, 2024
Unprompted review
Panik Outlet logo

Reply from Panik Outlet

We are always so sad when an item arrives damaged but as you have commented - we act quickly to replace or refund to make the experience as warm as possible when there is disappointment. Thank you for this review we really appreciate it. The Panik Team

Rated 5 out of 5 stars

Great service

Great service, friendly and professional, will definitely use again, love my baby ribbon chair, my daughter is over the moon. Thank you team at Panik

December 11, 2023
Unprompted review
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Reply from Panik Outlet

Thank you for taking time to write this complimentary review! We all love the Baby Ribbon chair too! The Panik Team

Rated 5 out of 5 stars

Fabulous customer service from PANIK

Fabulous customer service from PANIK - I emailed to let them know that one glass had broken during transit and within ten minutes I’d received an email from them confirming a replacement was being sent out and ten minutes after that I received another email confirming it had been despatched. It arrived the next day. Very refreshing to deal with a company with such excellent customer service these days. Thank you PANIK, I will be a returning customer I’m sure.

December 5, 2023
Unprompted review
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Reply from Panik Outlet

Thank you so much for this wonderful reflection of our service! We are so happy to get reviews like this as this is the service we aim to provide every time! We appreciate you taking the time to write this. The Panik Team

Rated 1 out of 5 stars

Avoid. Seller Argues With Clients. Postage costs high.

A So so experience, unfortunately.
I ordered a Georg Jensen teaspoon (so you can imagine the size and weight when packed) which was cheap and flimsy in reality (shame on you, Georg Jensen) The postage charged by the seller was £6.99 via Parcelforce. The spoon only cost £6.75!
It would have made more sense to use a Royal Mail 48 hour tracked service at £2.70 (which I have used to return it). Ultimately, it has cost me £16.75 for a £6.75 refund. I will be more careful in future.
* ‘Iconic’ item or not, the spoon is flimsy and cheap looking. The delivery for such a piece is disproportionate to the price and size. Arguing with a customer is not recommended. I have many items designed by Georg Jensen, including jewellery and this spoon does not come up to the mark. I suspect that is why it is at such a low price.

December 5, 2023
Unprompted review
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Reply from Panik Outlet

Please see our 5 star reviews lovingly written by 99percent of our customers on our delightful and gold level service. This beautiful spoon is a collectors item and was designed in approximately 1954 as a futuristic design, very minimal in style. It has been used in well known films where it is the star of the show. We are so disappointed that you do not love this as much as we do especially as it was sold at an incredibly discounted price to make it affordable to everybody. Our postage charges are very clear as we use a tracked service for every single delivery. We like to know that our treasured orders arrive safely to their forever homes. We do hope that you shop with us again. The Panik Team

Rated 5 out of 5 stars

This place is great!

This place is great! An Aladdin's Cave of items not found elsewhere!

November 1, 2023
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Reply from Panik Outlet

We are so happy that you see our Outlet this way! We feel exactly the same! Thank you for writing this fun review. The Panik Team

Rated 5 out of 5 stars

Perfect

Perfect, just what I was looking for at a good price. Thank you

November 24, 2023
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Reply from Panik Outlet

Our pleasure! The Panik Team

Rated 5 out of 5 stars

Following an error

Following an error in a delivery the happy people on the end of the telephone handled the matter double quick and with a happy tone. Thank you

November 15, 2023
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Reply from Panik Outlet

Thank you so much for writing this happy review! We are indeed a cheerful team here! We look forward to speaking to you again soon. The Panik Team

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