Multibrands International Ltd Reviews 

39
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I got everything I needed. Saliva tests for our little one. Nasal swab tests for older family members. Price excellent and not a ripoff unlike a lot of suppliers. Delivery rapid and efficient. Orde... See more

Rated 1 out of 5 stars

Panodyne Rapid tests kits don’t work, ref lot PO12304.. we’ve had these for all UK personnel, 2 of which tested positive under PCR, however negative with the daily rapids test kits, negative result... See more

Company replied

Rated 5 out of 5 stars

I was really pleased to find saliva-based lateral flow tests, as the groups I work with required testing and I was struggling with swabs due to the preservative used, which was causing me problems. I... See more

Rated 3 out of 5 stars

I found the instructions on how to interpret the results confusing. The way they are written seems inconsistent and it seems that igG is repeated on one of them and it should be IgM. There are good... See more

Company replied

Company details

  1. FMCG Manufacturer

Written by the company

Panodyne Healthcare


Contact info

2.9

Average

TrustScore 3 out of 5

39 reviews

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2.9

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(39)

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Rated 5 out of 5 stars

Saliva based LFTs…

I was really pleased to find saliva-based lateral flow tests, as the groups I work with required testing and I was struggling with swabs due to the preservative used, which was causing me problems. I was also pleased to discover that my recent purchase was on sale, making a huge saving on my previous purchase. The tests are easy to use, quick and have clear instructions.

April 13, 2022
Rated 3 out of 5 stars

Relatively short dated Lateral Flow…

Relatively short dated Lateral Flow Tests, Fast shipping, decent products and clear instructions.

Ordered a set of lateral flow tests (COVID-19 & Influenza A+B Antigen Combo Rapid Test Kit) and found the dates to be much shorter than expected or implied (implication was that they had a 24month shelf life from the factory and expected maybe 12-18months left but were shipped with 9months remaining). The product itself was well packed, has clear instructions and shipped very fast.

Suggested fix: Put an approximate shelf life expectation on your ordering portal

March 15, 2022
Rated 5 out of 5 stars

GREAT SERVICE!

GREAT SERVICE!
My order got missed in an IT mishap. When I called to chase it, not only did I get a refund on my delivery charges, but I received the goods next day and with a load of free hand sanitiser.
I call this Dazzle on the rebound!

February 16, 2022
Rated 3 out of 5 stars

I found the instructions on how to…

I found the instructions on how to interpret the results confusing. The way they are written seems inconsistent and it seems that igG is repeated on one of them and it should be IgM. There are good drawings of all possible results, but these seem pointless without reference to them.

December 28, 2021
Multibrands International Ltd logo

Reply from Multibrands International Ltd

Thank you for sharing your valuable feedback. We will look into this as a matter of priority and make the necessary adjustments to make interpretation for users even easier. Could you please contact us directly so that we are able to see which test kit in particular you experienced this with? Our email address is info@multibrands.eu.com, our team will be more than happy to hear from you.

If it helps, we do have some useful instructional videos on our website (https://panodyne.eu.com/collections/covid-19-rapid-testing-kits) in a very user friendly format.

Rated 1 out of 5 stars

Panodyne Lateral flow Test kits don’t…

Panodyne Rapid tests kits don’t work, ref lot PO12304.. we’ve had these for all UK personnel, 2 of which tested positive under PCR, however negative with the daily rapids test kits, negative result on every Panodyne lateral flow test thereafter even when diagnosed with COVID?. Used another brand which picked up virus and read as positive. Your test kits need reviewing urgently

December 19, 2021
Multibrands International Ltd logo

Reply from Multibrands International Ltd

Your feedback is very concerning and we thank you for raising this issue, however there are a number of reasons why you may be finding false results and we urge you to contact our office directly on info@multibrands.eu.com so we can go over a few vital diagnostics with yourselves.

In the meantime, we are happy to replace whatever stock you have of this batch for fresh stock and once we have discussed and identified your testing conditions and methods.

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