Pantry Paratus Reviews 90

Wonderful small business providing prompt service, quality products and educational materials. I highly recommend!

I love this sight . It has good info and products.

Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriately quiet. Contacted Pantry Paratus by email and then left a phone message a day or two later. Next thing I got from them was the tracking number for the order and that's all. Glad to receive my product but poor communication. Probably would not use them again.

Pantry Paratus was easy to shop and find the item that I was looking for. Checkout was easy and after my order was placed, they wasted no time in getting my order shipped. I received my order in good time and in good condition.

It was quickly shipped and received, and was well packaged.

Product exactly as described. Love it!! Fast shipping as well.

Great Products, Fast Delivery Service!

Well I let another one get underneath me. While searching for a chop rite grinder on the internet I avoided the retailers that said "out of stock". Pantry Paratus said "in stock" so I pulled the trigger and ordered it. Then here comes the email saying it is out of stock and will ship direct from manufacturer, in about 2 weeks. That was 11 days ago. We'll see what happens. One thing that did happen, my credit card was charged instantly. All this tells me they are likely one of the thousands of outfits that stock nothing, just run a slick website that looks like a retailer then ship direct from manufacturer. It worked though, they got their 1 and only sale out of me.

Service was prompt with great delivery from factory direct and the prices were extremely competitive.

I was very pleased with the advice, knowledge, and attitude presented to me. I would suggest this retailer to anyone, with confidence.

Most companies I purchase from offer free shipping if we spend $ 50.00. I enjoy my purchase from you but know you'd make more profit from me, more regularly, with a more generous shipping policy.

This company communicated well and was efficient.

customer service is great and they have great products

I recently ordered during special sale. The email they sent to confirm my order was correct and I anxiously awaited my goodies. When I received my bag and opened it, it was not my order. When I emailed and questioned it, they quickly emailed back and explained that my order and another's was mixed up by the shipping computer program and the spices I ordered were no longer available as they were discontinued. Those were the things I wanted the most! They expedited the rest of my items that were still available and told me to keep the spices that they had incorrectly sent. That was nice, but I have no use for them! They did refund the money for the unavailable items. I must say, I have ordered from this company before and had excellent service so I hope this was a one time problem.

Excellent service and a very quick backorder filled.

It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual items but is there when you have questions about how to use them!
Thanks Pantry Paratus!!

I am happy with my purchase. Appreciate your refunding some of the shipping charts because you shipped my roo apron for less than the initial charge. June

Wonderful quality product delivered quickly!!! Well done!!!

Garden harvest apron....genius! Love it