PaperDucks.co.uk Reviews 50

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I cannot praise this company highly enough. Couldn't get what I wanted anywhere on the high street or anywhere else online. PaperDucks.co.uk came to the rescue though. Super speedy help, efforts and s... See more

Company replied

Rated 4 out of 5 stars

I love the website and the products. I don't know why, but I didn't receive a confirmation email for my order, which may have lead me to order something twice. However, I emailed customer services an... See more

Company replied

Rated 5 out of 5 stars

Decent range of slightly different stationary, great for gifts. Easy site to use and range of delivery options which is always good. I chose free delivery and received my order nicely packaged, in f... See more

Company replied

Rated 5 out of 5 stars

Great customer service and awesome products at awesome prices. Promptly responds to emails and works with if you made an error or have a question regarding their products. Great experience.

Company replied

Company details

  1. Stationery Store
  2. Gift Shop

Information provided by various external sources

Buy quality designer stationery from Paper Ducks, your stationery shop online. FREE UK delivery over £25. Join our newsletter for 20% off your first order


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Nice company to deal with

Great product and excellent price, delivered and well packaged. Well done

November 26, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Thank you very much for your great review Linda, we really appreciate you taking the time to leave us your feedback, it really helps us when customers give us their thoughts! See you again soon! :)

Rated 4 out of 5 stars

I love the website and the products.

I love the website and the products.
I don't know why, but I didn't receive a confirmation email for my order, which may have lead me to order something twice. However, I emailed customer services and although I never received a response, I have only received one order, so happy so far.

November 22, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Hi Alexandra,
I’m pleased to hear that you have received your order and I hope you enjoy your products! Unfortunately we had an issue with our automatic order confirmation emails so I do apologise for this. We emailed you on the 15th November to let you know we would refund the second order which we could see was a duplicate, please check your spam folder in case it has gone there.
Thanks, Paper Ducks!

Rated 1 out of 5 stars

No stars at the moment I'm afraid

No stars at the moment I'm afraid - I received no communication as to when I would receive my goods and as such, I wasn't in when they arrived. Rather than the delivery service using their common sense and leaving the parcel in a safe place/ with a neighbour as ALL other companies do (unless directed otherwise), your delivery service took the parcel to a delivery office eight miles away which is only open during working hours (I work full time -when am I meant to get there?). As such, I will not be able to collect this item - I assume it will be returned and refunded? Poor service - will not be using PaperDucks again unfortunately.

November 12, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Hi Danielle, please check your email inbox as we have messaged you giving you information on getting your items re-delivered by Royal Mail. Our sincere apologies that you feel this way and please feel free to contact us for any further assistance in getting your problem sorted. Dave PaperDucks.co.uk

Rated 5 out of 5 stars

Great Service!

This is the second time I've used paper ducks and what a brilliant service! Would definitely recommend to others.

November 8, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Hey Vicki thank you for coming back to us and thanks for taking the time to leave a review again! 😁😁 we really appreciate it!

Rated 5 out of 5 stars

First order from paper ducks

It was my first time ordering from paper ducks. It surely won't be the last. They have earned a loyal customer. Goods are of excellent quality, delivery was fast and uneventful. Thank you so much and keep it up!

October 24, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Thank you so much for taking the time to leave us your brilliant feedback! We really appreciate it and hope to see you again in the future!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, excellent service !

September 16, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Thanks for the feedback...we really appreciate you taking the time to give us your thoughts :)

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping. Excellently packaged. Very happy

September 16, 2017
Unprompted review
PaperDucks.co.uk logo

Reply from PaperDucks.co.uk

Thanks for taking the time to give us your feedback! We really appreciate it and hope to see you again. :)

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