Paperform Reviews 

Very clear in suggestive resolutions for my form issue

I can't say enough good things about Paperform! From the moment I started using their platform, I was blown away by their incredible customer support. It's rare to find a service where the owners are so genuinely connected with their clients, always ready to listen and improve the product based on our feedback. The constant upgrades and enhancements keep things fresh and exciting, making my experience even better over time. I've also enjoyed 100% uptime since I began using them years ago, which is a huge relief. It's such a solid product that I can't imagine running my business without it. If you're looking for a reliable and innovative solution, look no further!

I have to add that they use an AI to start the "help" section. They trained the AI superbly and it answers my questions 90% of the time without even asking a rep. I need to get Dean to train my AI LOL .

I have been using their SaaS since 2016

Paperform has been an excellent experience to use. Very versatile and widely compatible with a number of cms. I really like how it enables you to automate the gathering of survey data and see analytics for form completions. All with secure data exchanges.
I introduce it to any new project when ever I can.

Friendly and considered customer service, coupled with a great product that's intuitive is the gold standard that Paperform delivers.

Besides to be a good platform the crew are most of the time of the day really online, available and doing upgrades often. Full recommend.

Very helpful and quick to respond!
They make things very easy to understand and always open for new ways to improve their product!

I happily recommend Paperform to anyone who will listen!

Their forms are versatile and easy to use, and the support they provide is amazing.

No kidding, the support team are fantastic! They're friendly, knowledgeable, and nothing seems like a hassle.

Paperform makes creating forms enjoyable, and their support team make you feel like a valued customer.

The easy manoeuvring, drag and drop of the app makes work enjoyable and most important the help I receive from your employees such as Jim was out of this world and he must continue not just to me but others as well, much appreciated, he has showed what we call ubuntu here in Africa. Thank you once more Jim! Such a good fellow!

The team has been exceedingly responsive, resourceful and informative while trying to get my instance of paperform up and running. They were able to explain how to actively use functionality while keeping things concise!

Good and fast response

Paperform is so easy and intuitive to work with. We've tried a few other form tools and frankly, Paperform is just FUN, too. We use it a lot (about one or two forms a week) and we usually get exactly what we need, a few special cases/ideas aside. But even if we're stuck, their support is helpful and replies quickly, and their knowledge base is extensive.

Great product. Even better support.

Quick help, and when I first got help it was really clear, professional and good!

Amazing customer service. You wait long to get answers through their Live Chat. The person that I talked to was very understanding, polite and helped me solve my issue quickly.

Great product, continued upgrades and extra functionality being added, and helpful, knowledgeable customer service.

Paperform has been the perfect product for our company to communicate with clients and staff. Exceptional help via their chat portal

Paperform is an outstanding product supported by a fantastic team. The latest features of Paperform have been exceptional. I have used Paperform for the past few years, and I cannot fault their customer service. They are always eager to assist and respond quickly (we are talking minutes, even seconds, not hours or days).
I adore the new Submissions tab, which allows you to check your replies very easily, quickly, and accurately.

Best support ever!!! Amazing team!!!

Instant great support.

I have been using Paperform for almost 10years. It is reliable , easy to use and the most important thing is their lightening fast and expertise chat support. Highly recommend!