Paper Tiger Reviews 120

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to r... See more

Rated 5 out of 5 stars

My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent. The book provides a fascinating insight into the background to Herge's writing and drawi... See more

Rated 5 out of 5 stars

Finally managed to secure an elusive Jellycat bunny I had been trying unsuccessfully to get hold of for weeks. I ordered outside of working hours on the Thursday evening and my package arrived on Mond... See more

Rated 5 out of 5 stars

Lovely selection of goods to choose from - Easy ordering - prompt delivery. Had Snoopy ring file and Snoopy planner chart - Superb quality of both - as well as being excellent value.

Company details

  1. Gift Shop
  2. Children's Toys Store
  3. Chocolate Shop
  4. Gift Wrap Store
  5. Greeting Card Shop
  6. Pen Store

Written by the company

Since 1981, Paper Tiger, has offered design led cards, stationery, wrap and gifts products from new and established Edinburgh and UK based artists, all carefully selected, and including a large selection of creative cards, stylish stationery, gifts, toys, books and wrap. We are very proud to represent local Scottish work at all of our Edinburgh stores.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good customer service

I had an issue with the delivery with my items, after contacting they replied quickly and got the issue sorted. I was met with good customer service and they apologised for the error.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

I felt compelled to express my…

I felt compelled to express my gratitude to the team at Paper Tiger for their thoughtful selection and careful packaging of my jellycats. They reached me swiftly and in perfect condition, and the unexpected addition of stickers was a delightful surprise!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy seller and quality service.

Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to receive. Many thanks to the staff of Paper Tiger for making this form of shopping experience easy to trust and hassle free.

December 29, 2025
Rated 5 out of 5 stars

After weeks of chasing down a…

After weeks of chasing down a hard-to-find Jellycat bunny, I finally obtained it. Placing my order late Thursday, outside of business hours, I was thrilled when it arrived by Monday. Excellent service, much appreciated!

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

i love jack the ripper books

i love jack the ripper books
jade lennie
xxxxxxxxxxx

November 1, 2025
Unprompted review
Paper Tiger logo

Reply from Paper Tiger

Hi Jade, We are sorry to see that your experience with us resulted in a 1-star rating. Please accept our sincere apologies that we failed to meet your expectations on this occasion. We take all feedback, especially ratings this low, extremely seriously as we are committed to providing excellent service.
To enable us to locate your transaction and investigate what went wrong with your order/service, could you please provide us with more information?
If you could send us your order number, account name, or the specific date of service via direct message or email us privately at info@papertiger.co.uk , we would be grateful for the chance to look into this thoroughly and hopefully resolve the matter for you.
Thank you for bringing this to our attention.

Rated 3 out of 5 stars

Fast delivery

Fast delivery. However the jelly cat I purchased did not come with a Jellycat bag that they normally come in, which is disappointing.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, thank you!

Finally managed to secure an elusive Jellycat bunny I had been trying unsuccessfully to get hold of for weeks. I ordered outside of working hours on the Thursday evening and my package arrived on Monday! Great service, thank you.

October 23, 2025
Unprompted review

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