Parachute Law Solicitors Reviews 

721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their incredible helpfulness, approachable style, and professionalism, noting that communication is consistently prompt and effective throughout every single step. Consumers frequently mention the user-friendly website and the remarkably quick, stress-free process for obtaining necessary compliance certificates without encountering confusing legal jargon. Clients emphasize that the team goes out of their way to provide clear explanations and reliable support from start to finish. Some reviewers were not happy with occasional delays, mentioning specific instances where they had to chase responses or felt that their time was unfortunately wasted during the procedure.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the fast, professional, and... See more

Staff

People report overwhelmingly positive experiences with staff, highlighting their professional and... See more

Response time

Customers report great satisfaction with response times, highlighting prompt email replies and quick... See more

Customer service

Users describe positive interactions with customer service, noting great communication from the start and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, seamless, and well-guided process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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No recent history of asking for reviews

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4.9

All reviews

(721)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellant

Excellant, proficent and helpful. Made the deed of trust process straigt forward

October 31, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Parimal,

Thank you for your lovely feedback! We’re so pleased to hear that you found our service excellent and the Deed of Trust process straightforward. We really appreciate your support.

Parachute Law

Rated 5 out of 5 stars

Nel was incredibly helpful and…

Nel was incredibly helpful and friendly. She managed to process an equity transfer for me extremely quickly. Highly recommend Parachute Law.

November 10, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Samuel,

Thank you so much for your kind words!

We're delighted to hear that Nel was able to support you and make the process smooth and efficient. We truly appreciate your recommendation and are always here if you need any further assistance.

Parachute Law

Rated 5 out of 5 stars

Fantastic and helpful

The service was quick and simple to complete. Very friendly and helpful staff. Lucy made me feel very comfortable on the zoom call would highly recommend

November 3, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Laura,

Thank you for your kind words! We’re delighted you found the process quick and simple, and that Lucy made you feel comfortable during your call.

We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Straight forward and easy to work with

Straight forward and easy to work with, everything is explained in the emails and staff are great to work with. A pleasure, thank you

October 28, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jon,

Thank you for your lovely feedback! We’re so glad you found the process straightforward and our team easy to work with. It was a pleasure assisting you!

Parachute Law

Rated 1 out of 5 stars

Wasted my time

Booked a 10-minute free consultation to clarify aspects of application for a statutory declaration on Monday 20 October and received 4 reminders and emails about the appointment which was booked for Wednesday 22 October, stating that someone would call me . On the day of the consultation, nobody called at time of appointment and when I tried to contact Parachute Law, all I could get was an answering machine, and even that was giving confusing messages. I would have been quite happy to engage the firm, based on the number of positive reviews on TrustPilot, but not after they wasted my time.

October 22, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Dario,

Thank you for your valuable feedback.

I understand that the team member involved has taken the steps to resolving the matter and assisted with your query.

I'm glad that we could turn this around for you in a positive way and we look forward to working with you.

Warm regards,
The team at Parachute Law

Rated 5 out of 5 stars

Fantastic service always

Fantastic service always. Nel provided all information required promptly, and supported me. We are quite excited to have used their services twice. WOULD RECOMMEND THEM ALWAYS.

October 20, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Olusegun,

Thank you for your kind words! We’re delighted our team could provide the support in a timely manner.

We truly appreciate your trust in us!

Parachute Law

Rated 5 out of 5 stars

The ILA I had was fully explained in…

The ILA I had was fully explained in detail . The solicitor was very easy to understand and answered all my questions .

October 16, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Holly,

Thank you for your feedback! We’re so glad to hear that your solicitor made the ILA process clear and easy to understand.

We really appreciate you taking the time to share your experience!

Parachute Law

Rated 5 out of 5 stars

Form LL Restriction Removal

I found Parachute Law online and was at first sceptical, but the whole process of having a Form LL restriction removed was easy and seamless. And our consultant Shai was so nice to deal with. Highly recommend Shai and Parachute Law. Good value too.

October 9, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi James,

Thank you so much for your lovely feedback! We’re delighted to hear the process was smooth and that Shai was able to make things easy for you. We really appreciate your recommendation and kind words!

We look forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!
The team is prompt, reliable and highly responsive in urgent situations! Their professionalism and genuine care made stressful situation much easier to manage.

October 8, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Alen,

Thank you for your kind words! We’re so glad our team could provide the support and reassurance you needed during a stressful time. We truly appreciate your trust in us!

Parachute Law

Rated 5 out of 5 stars

Easy to set up and perfect for our…

Easy to set up and perfect for our needs. Friendly and helpful staff.

September 23, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Russ,

We’re so pleased to hear everything was easy to set up and met your needs. Thank you for your kind words about our team!

We look forward to working with you again!

Parachute Law

Rated 5 out of 5 stars

Excellent service - I would heartily recommend

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I wouldn't use anyone else.
Always remember to have you passport ready and download Zoom onto your phone and test it out, it will save you time and make it an easier process.

September 17, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jason,

Thank you for your loyal support and recommendation! We’re so pleased to hear that you’ve had smooth experiences with our Land Registry ID services, even from overseas. Great tip about having your passport and Zoom ready, it really does make the process even easier.

Looking forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Very straightforward great experience

September 11, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Ian,

Thank you for your review! We’re glad to hear you had a straightforward and great experience with us.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Fantastic service

Fantastic service, patient, helpful, persistent, calm and great communicators! Just what you need when something is urgent or pressing. Would highly recommend the whole team, especially Lucy and Shai!
Thank you :)

September 10, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Chloe,

Thank you so much for your thoughtful review! We’re delighted to hear that Lucy and Shai were able to support you with patience and clear communication during a pressing time. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. Received my ID1/ID5 5 minutes after the meeting. Excellent job... would highly recommend.

September 8, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Giuseppe,

Thank you for your kind words! We’re so pleased to hear you found the process efficient and friendly, and that you received your ID forms so quickly. We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Professional

Professional, quick respond!

Greatly recommended!

September 2, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Chi,

Thank you for your feedback! We’re delighted you found our service professional and responsive — greatly appreciate the recommendation!

Looking forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Happy with the experience and outcome

Happy with the experience and outcome.
Thank you.

September 1, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Laith,

Thank you for your kind words! We’re so pleased to know that you are satisfied with our service.

Parachute Law

Rated 1 out of 5 stars

Promised same day certificate - failed!

Had a zoom meeting to confirm my identity as part of a remortgage. Paid £250 for a ten minute call and was promised the certificate would be sent electronically the same day. It wasn't. I then had to chase up the certificate the next day. Very poor service.

August 28, 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi David,

Thank you for sharing your feedback.

We’re sorry to hear you felt disappointed about the timing of your certificate. We understand how important these documents are and always aim to process them as quickly as possible.

In this case, your full service was completed within 2–3 working days, which is within the expected timeframe we set for these matters. While we do our best to send certificates the same day where possible, this isn’t something we formally guarantee in our communications.

We’re pleased we were able to complete your instruction in a reasonable timeframe, and we will continue to review our processes to ensure clients feel fully informed about what to expect.

Thank you again for choosing Parachute Law, and we wish you all the best with your remortgage.

The Parachute Law Team

Rated 5 out of 5 stars

Great service

Fast, efficient at a realistic price.

September 1, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Shaun,

Thank you for your feedback! We’re delighted you found our service fast, efficient, and fairly priced.

Looking forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

The service i received was top notch

The service i received was top notch. The staff are professional, excellent communication and are conscious to detail. I don’t hesitate to refer someone or to call again for your services. Thumbs up to you.

August 28, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Silence,

Thank you for your wonderful feedback! We’re so pleased to hear you had a positive experience with our team and that communication and attention to detail stood out. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Parachute Law

I had my ID1 and ID5 forms completed for a property transfer. The process was so easy, I completed an online application, chose an appointment time and was sent a link for a Zoom meeting with Nel who was very professional and put me at ease as I was very nervous. After confirming my identity etc I received my completed paperwork within 20 minutes. Excellent service.

August 28, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jacqueline,

Thank you for sharing your experience! We're so pleased to hear the process felt easy and that Nel was able to put you at ease. Great to know you received your completed forms so quickly too!

Parachute Law

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