Parachute Law Solicitors Reviews 

721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Attorney

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(721)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, professional company!

Excellent company, from start to finish everything was made simple and next steps made clear. completely professional. Cannot thank the company enough.

March 25, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nicola,

Thank you for your kind words!

We're delighted to hear that you had a smooth and professional experience with us. Your appreciation means a lot!

Parachute Law

Rated 5 out of 5 stars

Exceptional Service

I could not recommend Parachute Law highly enough. Ours was a complicated case with many people involved, who needed their ID1 forms completing, and it all needed to be done quickly. But Parachute Law did exactly this, they did exactly what they promised they would do and supported me at every step.

March 24, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nick,

Thank you for your wonderful feedback.

We are delighted to know that we were able to help you get your ID1's sorted efficiently. We look forward to working with you in the future.

Parachute Law

Rated 5 out of 5 stars

Really efficient service

Really efficient service. Automated bits worked well and email queries answered promptly. Saved the day for me as I needed a signature witnessed urgently.

March 21, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Roger,

Thank you for your kind review! We're glad we could assist you quickly and efficiently. Happy to have been able to help!

Parachute Law

Rated 5 out of 5 stars

Made it simple

Easy to book, prompt delivery, pleasant facilitator.

March 21, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Emma,

Thank you for your wonderful feedback!
We're delighted to know that we have made it easy for you.

We look forward to working with you again!

Parachute Law

Rated 5 out of 5 stars

Great professional service

Really recommend using Parachute Law Solicitors.
Straight forward online service and punctual zoom meeting.
ID1 service is great really straightforward and I saved time and money rather than using my local solicitors.
many thanks

March 20, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nick,

Thank you for your great feedback! We're glad you found our ID1 service straightforward and efficient.

We're always happy to help in the future.

Parachute Law

Rated 5 out of 5 stars

I had an extremely pleasant experience…

I had an extremely pleasant experience with Nel from this company. Very efficient, polite and professional. Made a difficult situation an easy one. Would highly recommend.

March 20, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Charlotte

Thank you for your kind words! We're delighted to hear that Nel made the process smooth for you.

Looking forward to work with you again!

Parachute Law

Rated 5 out of 5 stars

Very satisfied

It was only by chance that I was directed to Parachute Law and I am really pleased with the friendly and efficient way that we were managed. From initial contact to receiving the documents the issue was dealt with professionally and quickly. I can highly recommend them.

March 20, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Peter

Thank you for your lovely feedback!

We're so glad you found us and that we could assist you in a friendly and efficient manner. We truly appreciate your recommendation!

Looking forward to work with you again!

Parachute Law

Rated 5 out of 5 stars

Helpful and friendly

Nel from Parachute Law was so helpful. I was telephoned within about 5 minutes of making my initial enquiry. Nel understood my complicated query, and reassured me. I was offered appointments for the next day with no issue at all. I would definitely recommend.

March 10, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mair,

Thank you for your kind words! We're delighted to hear that Nel was able to assist you so quickly and efficiently. We truly appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Incredibly efficient

Incredibly efficient. They listen and find solutions rather than more problems - so refreshing.

March 10, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Glenda,

Thank you for your wonderful feedback.

We are delighted that you found our service efficient. We are here to help should you need anything else in the future.

Parachute Law

Rated 5 out of 5 stars

Efficient ID1 Service

Straight forward, quick and efficient ID1 processing.

March 7, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Danny,

Thank you for your wonderful feedback!

We are happy to hear that you have had a great experience with us.
We look forward to working with you in the future.

Parachute Law

Rated 5 out of 5 stars

Parachute Law handled my declaration to…

Parachute Law handled my declaration to enter into a lease. It was extremely easy to work with them, I receive an appointment the next business day and everything was explained simply, step by step so we could complete the process effortlessly. Would recommend and use again.

March 3, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Choury,

Thank you for your wonderful feedback!

We're glad to hear the process was smooth and straightforward for you. We appreciate your recommendation and look forward to assisting you again in the future!

Parachute Law

Rated 5 out of 5 stars

Parachute Lawyers helped me remove the…

Parachute Lawyers helped me remove the restriction from my property. They clarified the process and gave me excellent advice on the steps I needed to take. Equally importantly, they gave me a reasonable quote for the work—a fraction of the quote my high street solicitor provided. Initially, I had difficulty navigating the website and processing the payment online. Also, I was keen to get a quick response to my various questions. Soon, I learnt to navigate myself on their website and book the different services I required. I needed to be a little patient, but the payoff was great. The response will be coming in less than twenty-four hours. I found it helpful to book a Zoom consultation with the solicitor to get further advice at every stage. It may have been an extra cost, but these Zoom meetings assured me I was on the right path. They removed the restrictions on the property in record time. Their services far exceeded my expectations. I am immensely grateful for their help and services.

February 28, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Qadar,

Thank you for your detailed and thoughtful review!

We're so glad we could provide clarity, excellent advice, and a cost-effective solution for removing the restriction from your property. We appreciate your patience and are pleased to hear that our Zoom consultations helped guide you through the process.

Your kind words mean a lot, and we're grateful for your trust in our services!

Parachute Law

Rated 5 out of 5 stars

Great easy experience with helpful…

Great easy experience with helpful staff as well as online portal

February 28, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Philip,

Thank you for your wonderful feedback!

We are happy to hear that you have had an easy experience with us. We look forward to assisting you again in the future.

Parachute Law

Rated 5 out of 5 stars

Very easy and professional service

Very easy and professional service

February 24, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Sally,

Thank you for your feedback! We're glad you found our service easy and professional. We appreciate your support!

Parachute Law

Rated 5 out of 5 stars

Easiest possible ID1 verification

Easy to work with for ID1 verification, I received an appointment the next business day and ID1 and ID5 the same day then. Easy process, very worth it.

February 24, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jernej,

Thank you for your kind words!

We're delighted to hear that you found our process easy and worth it. We hope to work with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

February 19, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Jo,

Thank you very much for your feedback!

We're delighted to know that we could help you.
We look forward to helping you in the future, should the need arise!

Parachute Law

Rated 5 out of 5 stars

A very professional and knowledgable…

A very professional and knowledgable service! Our matter is still ongoing but it's good to know that it's in good hands, Parachute Law/Nel was very helpful throughout the process. I'm sure I will be in touch in the future too.

February 19, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Kinga,

Thank you so much for your positive feedback!

We’re glad to hear you feel your matter is in good hands, and Nel is always happy to help.

We’ll be here if you need us in the future.

Parachute Law

Rated 4 out of 5 stars

The virtual signing was a bit fiddley…

The virtual signing was a bit fiddley but otherwise an easy friendly service

February 19, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Elizabeth,

Thank you for your feedback!

We’re glad to hear you had an easy and friendly experience, and we’ll definitely take note of your thoughts on the virtual signing process to make it smoother next time.

Parachute Law

Rated 5 out of 5 stars

Great experice with this firm.

Great experice with this firm.
I have used this firm to receive ILA.
Quick and easy communication, simple way to schedule.
Will definitely use in the future.

February 18, 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Galina,

Thank you so much for the lovely review!

We’re thrilled to hear you had a great experience with us.

We look forward to working with you again in the future!

Parachute Law

Rated 4 out of 5 stars

It was easy as live in a foreign…

It was easy as live in a foreign country.
Helpful

February 17, 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Janice,

Thank you for your feedback!

We're so glad to hear that the process was easy for you, even from abroad.

We're always here to help!

Parachute Law

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