While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Accessories Store

Written by the company

Paracon grundades i 2016 och är ett varumärke som fokuserat på gaming. Vi designar och tillverkar ett brett sortiment av innovativ spelutrustning med fokus på exceptionell kvalitet till ett fantastiskt pris.


Contact info

4.2

Great

TrustScore 4 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought the brawler gaming chair and the…

Bought the brawler gaming chair and the large desk with a cable management thing aswell, Both worked unreal and tremendousley well until the wheel on the chair broke causing the cylinder to not work too, i received a replacement for cylinder,cover and wheels immediately with no issues. Great customer support aswell would recommend to buy from them

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

"Their best gaming chair" hard as rock, and unsympathetic customer service

I ordered the Paracon Knight Pro (Brown), which is supposed to be their "best" gaming chair. It has been hard for me to find a chair perfect for my size, so I jumped on this opportunity (I'm 169 cm, 64 kg). It IS a good size, and looks really, really nice, but the leather was damaged in a spot, and it's possibly one of the most uncomfortable chairs I've ever sat in. The pillows are ROCK hard, and within only a few minutes my back hurt. On top of this, the wheels kept getting stuck and so it was hard to move the chair around.

The box was in a terrible condition when it arrived, so I had to throw it away. Contact with the not-so sympathetic customer service determined I needed to get and pay for a new box + stuffing myself in order to send the chair back. My request for a new box from them was denied.

Those big boxes are hard to find and they are really expensive. That in combination with it being a lot of work to disassemble the chair (which won't be kind to my back) made me decide not to send the chair back.

The chair is now placed in a corner in my office and I'm still trying to figure out what to do with it. I'd sell it but it's hard to sell a "gaming" chair with bad wheels that has a damage and whose leather and seating might as well have been made from rocks. And I have to look for a new chair for myself. Overall disappointed.

December 3, 2022
Unprompted review
Rated 3 out of 5 stars

Got my chair and when ive put half of…

Got my chair and when ive put half of my weight on the right aemh holder and the screws broke the plastic and now the spring is pushing up the plastic what holds your arm

February 28, 2022
Unprompted review
Paracon.se logo

Reply from Paracon.se

Hi Lukács,

I'm sorry to hear about your issue. I believe the chair has a defect and we would like to find a solution for you. If I could get you to contact us with some pictures via e-mail info@paracon.se and your order number, then we will take a look at it and see what we can do. I believe we possibly could send a new armrest for you to solve the issue.

Best regards,
Emil - Paracon.se

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, we received the chairs in the time described by them. Everything was inside and perfect organized. The chairs are comfortable, we are using for home office and they are perfect for it.

November 6, 2020
Unprompted review
Show reviews in all languages. (227 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look