Some good content, but whilst I haven’t experienced the buffering issues others mention, I do find it the most difficult platform to control. Even simple operations (like pause) that work smoothly on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been waiting over a month…
I have been waiting over a month without my subscription for Paramount+ because of an issue they are aware of. The issue is black screen when trying to view any show on Paramount+. They say their technicians are working on it, but from my end, there is no progress. Over a month (I paid for a full year's subscription) and nothing. All I get is "we're working on it." Over. A. Month. I see no progress on their end and any communication is from me asking when I can expect a resolution. To this point nothing. I don't have any reason to believe it will be resolved.
Subscribers beware!!
Subscribers beware!!! Paramount Plus is a DISHONEST company that will charge you for not using their services. There are other streaming service providers with INTEGRITY!
Paramount charged after I cancelled
Paramount charged me after I cancelled the subscription. They are a SCAM company.
Paramount Plus makes it impossible to…
Paramount Plus makes it impossible to cancel and they keep charging you.
When you go to your account to cancel,
it takes you to a nonexistent website.
I signed up for a 7 day trial three…
I signed up for a 7 day trial three days ago and they have already billed me for a month? Don’t sign up for a trial because they will bill you right away . Could not cancel by then.
Paramount + sucks
Paramount + sucks. Why Taylor Sheridan put so many shows on P+ is a mystery. I'm dropping it and I'll find Taylor's shows elsewhere or until I can watch on Discs. Taylor, please dump Paramount. You're bigger than CBS including Paramount. What a joke.
Extremely disappointing since moving to…
Extremely disappointing since moving to various subscription options.
Both option with adds and more expensive without adds crashes every time on Samsung TV where add break meant to be. This goes for direct subscription and one via Apple TV
Neither provider is interested in supporting client and resolving the issue or reimbursing for service that simply doesn’t work
Very poor customer journey
Paramount Plus is the worst streaming…
Paramount Plus is the worst streaming service on god's green earth. Can watch more than 20 serves before it restarts.
Total d@gsh1t.
Don't waste your money
Horrible performance
App restarts every 20 minutes while trying to watch a show. Picture is very unclear and there is a significant lag when streaming. It’s 2026 and this is a major app- needs improvement. Would not recommend.
They cancelled Stephen Colbert. So I cancelled Paramount plus.
They cancelled The Late Show. And they have tarnished CBS News, And are redesigning
60 Minutes to gaslight the public.
Total ripoff
I just ordered this app because it had some good shows. I quickly realized most of the stuff i liked was only available if I upgraded to Paramount showtime!! I was able to get rid of app, and learned a good lesson...Paramount plus is a fraud and ripoff
Unable to watch on tv’s
Unable to watch on tv’s - it locks up or goes to black screen. Did everything recommended (several times) - uninstalled app, reinstalled, made sure tv software was updated, hard reset on tv, plus other steps. They keep saying it’s an issue they are aware of. Husband just made another call to them to cancel and actually got someone in the USA. She said she was given the authority to over-ride the no refund policy and put in for a refund (wow). We won’t subscribe again unless they update their technology.
Can't cancel subscription
Can't cancel subscription. When you go to your account to cancel, the link to cancel doesn't work. Says "Webpage is not available, clear text not permitted". I tried a hundred times, but says the same error message. This is what streaming services customers are complaining about. Once you start a service, it's hard as hell to cancel, if you can. Though. I'll keep trying. Good luck!!
They've set this horrible service up to…
They've set this horrible service up to be impossible to cancel. Whoever is running this company is unethical. Respectable marketing departments don't pull this kind of crap on their customers.
"We've made some improvements in the…
"We've made some improvements in the Paramount app. in order to continue please update .This should only take a few moments" .... that's what it says... but it doesn't update the app so then you can't watch !! Utter rubbish. Has to be the worse TV app. Don't waste your money !!!
Useless service no technical support no…
Useless service no technical support no service at ALl STEER CLEAR SCAM SCAM SCAM 🤬🤬🤬🤬🤬🤬🤬
why are the actual shows glitchy but…
why are the actual shows glitchy but the commercials are not? so irritating
Shows great the streaming is terrible
The shows are great. The actual service itself is terrible. You can’t fast forward without the show completely erroring out. The show will actually just stop on its own and get kicked out of Paramount and have to restart it and find where you were at in your show. The cost of the service should be less than eight dollars. I can tell you that with all the glitches the streaming has
Could not even access any content due…
Could not even access any content due to buffering so cancelled my subscription within twenty four hours..
The service is STILL garbage
I tried to return after 6 months away, to use the free subscription they gave me for the last customer service mess. I can't even subscribe. Two different cards, from two different banks were rejected. Both banks told me Paramount's website is failing to carry out security checks required before payments can be authorised. I have told Paramount this multiple times and they don't listen.
You can't speak to anyone, they won't call you back, won't let you speak to anyone beyond a regular call centre worker because they can't transfer calls... Eventually they gave me a phone number to call (in Canada).
Utter chaos.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








