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It's impossible to even find their phone no. and their web site seems to have disappeared. I'm trying to find batteries for their analyzer scale, but impossible to contact them. Don't buy stuff from them.
I bought a Stream Mop in Paranello.com.
I think their products look and work great.
Sadly, my Steam Mop came defective so it had to be replaced.
I contacted support, and after sending photos and a video of the issue they acknowledged the product will have to be replaced. But that was the last communication they ever followed up on.
This was November 6, 2012, today its March 4th 2013, and I have tried several times to contact them. It feels they are ignoring me.
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