I used parcel monitor with BohemianPlus I ordered a item a hat, and it's been over a month and no signs of the hat no signs of the refund. They said it was shipped out through this company parcel moni... See more
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Accidentally used to track a DPD parcel. My own mistake. Received multiple emails with no information about my parcel in 24 hours, and suddenly 4-5 scam messages saying my DPD parcel was unable to be... See more
Scam website! Asks for your google account access… to personal emails and info. Beware!
totally useless! i am now getting tracking updates every day telling my parcel has arrived. i already know this because it was delivered nearly 3 weeks ago but ''parcel useless'' provided no updates... See more
Company details
Written by the company
Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.
Contact info
Singapore, Singapore
- parcelmonitor.com
1.3
Bad
83 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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no results, just ads.
just a fake website that keeps you waiting while showing you ads.
January 1, 2023
Unprompted review
Not as advertised
Be aware if you try this service, 1) it is not free, they will ask for your payment source and charge you and 2) It doesn't really track your package. Just stick with the tracking offered by the delivery service you are using, UPS in my case, and call it a day.
December 21, 2022
Unprompted review
Reply from Parcel Monitor
Hey Kait, we're sorry to hear of your experience. Parcel Monitor is a completely free tracking service for consumers, and we will never ask for your payment information. Do ensure that you are tracking on our official website www.parcelmonitor.com
Stole my parcel 100% DONT ever use them…
Stole my parcel 100% DONT ever use them they a fraud company who scam you I paid £140 for a iPhone and somehow says parcel not found then said deliverd to who I don’t know but it certainly wasn’t me so I’ll be contacting them and the police and international fraud inquiries as this is a joke
September 4, 2022
Unprompted review
Eight minutes in and the swirly is…
Eight minutes in and the swirly is still swirling. Utterly useless.
September 2, 2022
Unprompted review
Fake info all around
August 18, 2022
Unprompted review
Scam website
When you input a tracking number, it takes you to a loading page where it starts saying things like "Finding your carrier", "locating your parcel", "getting latest information"... all the steps that look like they are actually doing something and bring your hopes up.
Then "Parcel not found". Wow, it takes 1 minutes and so many steps to find out. Thanks to it!
PS. Sarcasm apart, those "loading status" are just fake and I have no idea why they did it.
July 28, 2022
Unprompted review
Garbage website
Garbage website. Doesn’t even track your package just another bs company
July 5, 2022
Unprompted review
SCAMMERS AND THIEVES
IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022
Proceeding to carrier facility
3:39 PM
Parcel data submitted to carrier
3:37 PM. IT DON`T TAKE 1 WEEK TO ARRIVE AT THE CARRIER FACILITY. OR T O UPDATE THE SITE. N THEY NEVER ANSWER THEIR PHONES ALWAYS SAY AFTER HOURS ATTENDANT. THEY NEED TO FIX A LL PROBLEMS . I BELIVE THEY ARE SCAMMERS N THIEVES.
May 9, 2022
Unprompted review
well i tried to contact parcel monitor…
well i tried to contact parcel monitor and could not , so that is a low mark on there customer service for a start , and an item i purchased that is being tracked by them fails to update and been a few months now
September 22, 2021
Unprompted review
If I could leave 0 stars I would
If I could leave 0 stars I would. This site is nothing but an advertisement site. There is no tracking info on a package that is in transit. Waste of time
September 10, 2021
Unprompted review
Parcel Monitor tracking a complete failure
For days now Parcel Monitor has been unable to mate my tracking numbers with any carrier. It doesn't matter whether its Ali Express, FedEx, UPS, USPS, etc. All come up orange even after repeated attempts and manually providing the carrier. Has become completely useless.
Regional carrier OnTrac
D10012648090940, D10012644842163
UPS
1Z05R66EYW26444954
Cainiao
4209810292612927005455000235057867, 4209810292748927005455000232098357
Cainiao/China EMS
LY854755050CN
Fedex
283034873052
Some are due midweek, some have been in the pipeline for a while.
Later:
I finally had a chance to play. I always enter your site at /track-it-online. If I feed numbers there, they come up orange. If I feed them individually on your main page, they appear as they should on the /track-it-online page. It's too soon to know if they properly update. This is just a workaround and a bit of a PITA. I hope you find the problem.
Nope, still failing. It took 4 arbitrary numbers then the rest went orange.
September 1, 2021
Unprompted review
Reply from Parcel Monitor
Hi Dale, sorry to hear about your experience. Could you provide us with the tracking number(s) that didn't work for you? Would love to find out more about the issue and improve the tracking experience for you and other users.
- Parcel Monitor
Total scam
Total scam, item due from China, paid through Paypal so all my address details are there (no issues with anything else I've ever bought). Tracked the parcel all the way to the UK, only to find it was delivered to a different city!!!
Edit to reply, you really need to learn customer service and not put the same generic reply to all customers. I have contacted them and they directed me to yourselves, and yet another suprise more generic responses pop up after every question
August 25, 2021
Unprompted review
Reply from Parcel Monitor
Hi Simon, we understand it must be frustrating for you. To explain a bit further about how Parcel Monitor works, we are not a shipping company - we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.
For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!
Ordered 2 items from China
Ordered 2 items from China. Supposedly monitored parcels with regular updates saying where it Supposedly was the it said arrived at Royal mail in Bellshill and they had tried to deliver them. When I contacted royal mail they hadn't a clue about any parcels.
Definitely a scam will be reporting to the fraud squad.
August 16, 2021
Unprompted review
Reply from Parcel Monitor
Hey Jackie, we understand it must be frustrating for you (we’ve been there as well). To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.
For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!
According to the records my parcel is…
According to the records my parcel is delivered. Not to me and not the address supplied by me.
August 16, 2021
Unprompted review
Reply from Parcel Monitor
Hi Adriaan, I'm sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.
For more details relating to delivery issues, it'll be best to check in with your courier or merchant. Hope this helps!
1 so far
1 so far. The tracking seemed great but today it states my parcel is delivered but it was not! I tried the tracking number on other sites but it is not found so I don’t even know who the carrier is. And the parcel monitor website has no way to contact them for more info. Is this a scam??? My tracking number is 303775092379.
August 1, 2021
Unprompted review
Reply from Parcel Monitor
Hey Olivia, sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID.
For more details relating to your shipment, particularly if you would like to confirm which carrier made the delivery, it'll be best to check in with the merchant directly. Hope this helps!
Been over 30 days and I can't get a…
Been over 30 days and I can't get a update. Last time I saw an update was in April, it's now almost June!!! And why can't I find an email address to contact this company?? I'm starting to feel like this is a scam!!
May 21, 2021
Unprompted review
Reply from Parcel Monitor
Thank you for the positive review Kenny! Glad that you found Parcel Monitor's tracking service useful. :)
My parcels have NOT BEEN DELIVERED…
My parcels have NOT BEEN DELIVERED #463588 yet your email says Delivered.
To whom & Where was it delivered to
I have made an official complaint to Fraud Australia
Find my 3 Parcels ASAP
I hope it never happens to anyone else
3 months of After Ship f***ing me around now your Company
May 8, 2021
Unprompted review
I have not received my order yet and…
I have not received my order yet and it’s been a month. It was originally coming from China and I went and tracked and it said it was here in my home
Town at the sorting facility then next day said delivered. However it was not and I have not idea whom To contact?
April 23, 2021
Unprompted review
Great tracking experience
Great tracking experience - they sent me email updates about my parcel any time there are any changes.
March 24, 2021
Unprompted review
Reply from Parcel Monitor
Thank you for the positive review Joey! Glad that you found Parcel Monitor's tracking service useful. :)
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