Parcel Monkey France Reviews 653

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I want to know why UPS no longer appears in my search report and the cheapest price for shipping to the USA is now around €400. I won't be using you again until this is resolved.

Rated 3 out of 5 stars

I've used Parcel Monkey every year and been satisfied with it. This year I was disappointed that my parcel was held up for so long at Dubai airport. I understand that it was Christmas but I wasn't in... See more

Rated 1 out of 5 stars

I book delivery ups through parcel monkey on 4th January, 1st mistake ups France entered wrong address. Due to that so much delay in sri lanka and I have paid so much additional for detain co... See more

Company replied

Rated 5 out of 5 stars

Everything went really well. It took longer than previewed but considering the pandemic and the new customs rules (post Brexit) we can say it went really well. All necessary documents were prepared b... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Mailing Service
  5. Shipping and Mailing Service
  6. Shipping Service

Information provided by various external sources

Parcel Monkey vous fera gagner du temps en comparant les coûts d'envoi pour vos livraisons internationales.


Contact info

3.4

Average

TrustScore 3.5 out of 5

653 reviews

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Rated 5 out of 5 stars

Excellent comparison site.

Excellent comparison site. The price was very good, and the service really fast. The paperwork was clear- customs documents etc, sending a parcel from France to the USA.

November 5, 2020
Parcel Monkey France logo

Reply from Parcel Monkey France

Bonjour Barbara,

Merci beaucoup pour vos commentaires! Nous sommes vraiment ravis que vous ayez apprécié notre service.

Cordialement,
L'Equipe de Parcel Monkey

Rated 5 out of 5 stars

DHL service

Great service to use when trying to book DHL service! Would recommend 100%!

November 5, 2020
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Reply from Parcel Monkey France

Hello Christina,

We are glad to hear that you are satisfied with the service provided! We hope to see you soon,

Regards,
Parcel Monkey Team

Rated 4 out of 5 stars

it took way longer than expected due an…

it took way longer than expected due an issue where UPS did not have parcelmonkey's invoice.

November 5, 2020
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Reply from Parcel Monkey France

Hello Juan,

We are grateful that you took the time out to leave us this review.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Very goodworthbusing.

Very good, quick easy and cost effective

November 5, 2020
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Reply from Parcel Monkey France

Hello Kate,

Thank you for taking the time to leave this review. We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to use.

November 5, 2020
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Reply from Parcel Monkey France

Hello Wendy,

Thank you for this amazing review! We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Very fast service

Very fast service. Sent on Friday and arrived in the UK on Monday. I'd use you again!

November 5, 2020
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Reply from Parcel Monkey France

Hello Chatfield,

Thank you for this nice review. We hope to see you soon!

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Within less than 72 hours from pick up at our house, the parcel had been deliverd to California in the US. We couldn't beleive the speed and efficiency of the site. All documentation necessary was provided by Parcel Monkey and everything went very smoothly.
Will definitely use them again

November 5, 2020
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Reply from Parcel Monkey France

Hello Stephen,

Thank you very much for this amazing review! We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used Parcel Monkey & I must say I am pleased as punch, I dropped my parcel off at my local Post Office here in France & my son received it four days later in Galway Ireland !...No problems along the way & price was fair.. I would recommend P.Monkey to all my friends as it also gives plenty of options to choose the carrier that suits you best !

November 4, 2020
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Reply from Parcel Monkey France

Hello Geoffrey,

Thank you for taking the time to leave this nice review! We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

IT CANT GET BETTER THAN THIS!

really impressed with simplicity of plateform, great prices and the miricle of a UPS door to door delivery in 3 days France -west coast USA! Thanks, will be using you again.

November 5, 2020
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Reply from Parcel Monkey France

Bonjour,

Nous vous remercions pour votre commentaire très positif. A très vite.

Cordialement,
L'Equipe de Parcel Monkey

Rated 5 out of 5 stars

five stars

No issues with delivery at all, would use again.

October 29, 2020
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Reply from Parcel Monkey France

Hello Paula,

Thank you so much for taking the time to leave us this review. We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Job well done

Very happy with the service and the choice of service providers and price range offered.

October 29, 2020
Parcel Monkey France logo

Reply from Parcel Monkey France

Hi Kat,

We are grateful that you took the time out to leave us this note.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Excellent service

Excellent service. 1st time user of this service and will definitely use them again.

October 29, 2020
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Reply from Parcel Monkey France

Hi Aisha,

Thank you so much for taking the time to leave us this amazing review. We hope to see you soon!

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

I cannot find any fault with the…

I cannot find any fault with the service I received - from the website to the delivery the only word I can use is "excellent". I would have no hesitation in recommending Parcel Monkey to others.

October 29, 2020
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Reply from Parcel Monkey France

Hello David,

Thank you so much for taking the time to leave us this review. We hope to see you soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I was hesitant to use a second party service to send a few packages – you never know what can happen. However, I had a great experience using Parcel Monkey, so much so that I will rely on it from now on for any package that needs to be sent. The prices offered were quite low and everything ran very smoothly.

October 29, 2020
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Reply from Parcel Monkey France

Hello Victoria,

Thank you for this amazing review. We hope to see you soon!

Regards,
Parcel Monkey Team

Rated 4 out of 5 stars

good

Mostly I have had no problem with parcelmoneky.fr and parcelmonkey.co.uk. mostly problems have been with the couriers themselves.
keep in mind that their discount eu to usa courier is Fedex VIA Flybox VIA Parcelmonkey... seemed to make it a little more convoluted when resolving a problem, but so far I have never had something not arrive. Prices are pretty good too.

October 29, 2020
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Reply from Parcel Monkey France

Hi Tegan,

We are grateful that you took the time out to leave us this note.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Great service

Great service. Cheaper than others but still UPS who were also excellent . Can’t fault it

October 22, 2020
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Reply from Parcel Monkey France

Hi Martin,

We are grateful that you took the time out to leave us this note.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

good service collect France and…

good service collect France and delivery to Spain first lass service

October 22, 2020
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Reply from Parcel Monkey France

Hello,

Thank you for this review. We hope to see you soon!

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Excellent Service

October 22, 2020
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Reply from Parcel Monkey France

Hello,

We are thankful that you were satisfied with our service and we hope to see you again soon.

Regards,
Parcel Monkey Team

Rated 5 out of 5 stars

Excellent services!

October 17, 2020
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Reply from Parcel Monkey France

Hi Pradel,

We are thankful that you were satisfied with our service and we hope to see you again soon.

Regards,
Parcel Monkey Team


Rated 5 out of 5 stars

Excellent service

October 15, 2020
Parcel Monkey France logo

Reply from Parcel Monkey France

Hi Vanessa,

We are grateful that you took the time out to leave us this note.

Regards,
Parcel Monkey Team

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