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Rated 4 out of 5 stars

OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more

Company replied

Rated 1 out of 5 stars

useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more

Rated 5 out of 5 stars

1 - So much easier to stay up to date with what is going on. 2 - Far quicker to get notifications regarding my child's lunch account. 3 - Letter's was always a no show with my child (lost or hidde... See more

Rated 1 out of 5 stars

Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more

Company replied

Company details

  1. Software Company

Written by the company

Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.


Contact info

1.9

Poor

TrustScore 2 out of 5

444 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Its a great app

Its a great app when communication can be hard between schools. Just wish all schools in Milton Keynes made full use of the app and it's features. Would love to able to report sickness etc.

December 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great app that keeps you in control

Great app that keeps you in control of paper work and keeps you up to date with School communication. Particularly love that you can book appointments with class teachers when it's parents evening etc and state whether you are collecting your child or letting them make there own way home on occasions

December 5, 2017
Unprompted review
Rated 3 out of 5 stars

Can't see what is added by being …

Can't see what is added by being emailed by thenwchoolnand then having an extra step of logging in to a website to view the communication. Why not just send it?

December 5, 2017
Unprompted review
ParentMail logo

Reply from ParentMail

Hi Mark, you should receive a communication to your email inbox and therefore won't need to log in to your account each time! We hope this helps.

Rated 5 out of 5 stars

I am a parent and love this app because …

I am a parent and love this app because I can keep an eye on what my daughter is having for her lunch and we an pay for stuff i.e. School trips, school equipment and get the weekly news letter about what's going on and break times and after school clubs

December 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great for keeping working parent's up …

Great for keeping working parent's up to date with everything when we can't always be at pick up or drop off to read the notices & aren't always in the loop.
Brilliant to be able to just tick a box rather than rely on a little one who may not remember to hand a form in or bring a form home.

December 5, 2017
Unprompted review
Rated 5 out of 5 stars

Thumb's up to this new system.

1 - So much easier to stay up to date with what is going on.
2 - Far quicker to get notifications regarding my child's lunch account.
3 - Letter's was always a no show with my child (lost or hidden in his school bag) not any more, so much better catching up using this system.

Personally I think it's a great new addition to schooling & easy to use.

December 5, 2017
Unprompted review
Rated 1 out of 5 stars

It's a pointless facility

It's a pointless facility. I get an email, telling me I have an email. I open parent mail, open another email which just repeats what the one my Hotmail has received. Then I have to download a file from the email, fillingmy phone with junk just to see what rubbish the school wants now. All of which could have been said in the original email alert. Utter pointless, time wasting tasks

December 5, 2017
Unprompted review
ParentMail logo

Reply from ParentMail

Hi Hayley, the email itself should contain the content so you will not need to log into your account each time. Can I also recommend the mobile App as with this, there is no login process and you can very easily access your account. In regards to attachments, once you've viewed them, if you find they are taking up storage on your phone you can simply delete them!

Rated 5 out of 5 stars

Thank u to who invented parent mail

I live in an area that has very little mobile signal and parent Mail is quick n easy to use on WiFi I would not get half the message or the letter home cus of no more bile signals and forgetful children now thanks to parent Mail I get them all that are put on there and School text messages as well it is absolutely outstanding thank you to who ever invented it

December 5, 2017
Unprompted review

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