ParentMail Reviews 444

This is a fantastic app. It makes it so easy to double check information the schools have sent and for the schools to give instant updates (like if sports day has been rained off). Wouldn't be without it.

Fantastic for improving communications and engagement between schools and parents - I love ParentMail!

No lost letters, no missed parents’ evening appointments and the dinner money I give my child is spent on lunch and not in the shop down the road

I have been working very closely with ParentMail for the past few months and their customer service is excellent. ParentMail has really streamlined our internal processes, improved parental engagement and is saving us money on printing, stationery and postage.

As a parent I find the App easy to use and navigate. However, reading through the reviews I have seen one that suggests you can easily delete emails by clicking the "bin" icon- this option does not appear on our App, we can archive but not delete.
As a member of school office staff we find the communication option fabulous Texts, emails, parents evening and trips are so easy to manage but the payments side is frustrating and leaves a lot to be desired!

I guess it’s up to the school how much info and transactions or events they use Parentmail for. I find it reliable. However, I would suggest there are too many sub categories that tings can be filed under. A search possibility might be nice. Also took me a while to figure out how to buy something (schoo dinner for eg), payments and shop could go together imo. Would be nice to have one view of all that is current and pending per child (pta meet, trip installment, news, school dinner etc)

Good to have payments, forms and emails in one place for both children. Really easy to use.

Handy having all forms in one place instead of all over the house "somewhere safe"

Easy to use once you get going. I like it. Everything is in one place.

A very good system.
Never had any issues with it - easy and straightforward to use - especially for making payments for my son's food, trips and equipment.

Parent mail is a brilliant way to keep up to date with my daughter's school and provides a n easy fast way for me to top up her money account online so I have no worry about her forgetting or losing her break and lunch money

Example of utter computer science incompetence.

It uses unique index on accounts based on phone, not on the account ID - your mail. As a result you cannot have accounts for two children with the same phone. It is incapable to merge two accounts into one or add a child to an existing account.

Whoever wrote the core data backend would have failed a basic CS exam in the days I went to University. Not sure how he (or she) managed to pass it today.

Frustrating. Seems to have been set up with a 'one size fits all' attitude. School dont seem to be able to tailor communication to year groups so half of whats received isnt relevant. My only cherub in yr7 so family doesn't need to know about yr11 focus groups or yr9 parents evenings. Communication centre also sends texts with info, then emails it, then texts you again to tell you that you need to log in to view same info they just sent! Cant you just pick one preffered method?! And why set minimum dinner money balance at £5 when the minimum top up is £10? Seeing the balance updated daily is helpful though.

A really easy way to pay for meals and trips! Saves so much time :)

I really love parent mail it helps me no end.

Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very hard to believe. If you get the chance to influence whether parentmail is used, find something else. Carrier pigeon would probably be better.

Great app, easy to use and can keep track of what my son is eating ect, dont miss any letters sent home now, a few tweaks to the app would be ideal like being able to delete an old school off other than that its great

Brilliant service for keeping upto date with what's happening at my child's school.

Fantastic way to add money to your child’s dinner account and that’s why I’ve given it 4 stars, however I don’t get letters or messages. I also can’t notify school of my child’s absence through it or see any appointments for parents evening.

I really love using parent mail, its a quick and easy way of adding money to your childs account and always ensuring tjey have enough dinner money, you can also see what they are eating throughout the day so you can keep an eye on their eating habbits. There are a few problems with the app as all forms and letters arent always added, communication through your child can be missed