Parents Booking Reviews 

148
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers had a great experience with this company. Customers frequently mention that the general booking process is remarkably quick, highly straightforward, and exceptionally simple, allowing users to arrange multiple appointments effortlessly. People deeply appreciate the automatic allocation features and convenient mobile accessibility that collectively save valuable time and significantly reduce everyday scheduling stress. Some reviewers were not happy with the website, pointing out specific technical issues such as difficult logins, mobile formatting flaws, and navigation hurdles. Consumers also noted that finding open slots can sometimes feel quite frustrating when system availability is limited or restricted to single time choices.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how quick and straightforward the... See more

Booking process

Users describe positive interactions with booking process, highlighting a simple and well-thought-out user... See more

Website

Reviewers highlight negative aspects of website navigation and accessibility, pointing out that logging in is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for booking multiple slots quickly, autoallocation of timings based on availability was really handy! It was shame that it only puts slots in your calendar one at a time, but that's a minor is... See more

Company replied

Rated 5 out of 5 stars

Parents Booking is so easy to use and is highly customizable. I love the suggest bookings facility. I really makes thing easier. I also like that everything can be edited and times changed, especially... See more

Rated 5 out of 5 stars

I don’t often leave reviews but this was such a great system by comparison to another system I’ve had to use, that I felt compelled to leave a review today. Simple, well thought out user experie... See more

Company replied

Rated 5 out of 5 stars

Easy login. Fast and easy on mobile to use. There is an option for confirmation with few minutes of waiting countdown in case you may have changed your mind. And you can add your booking to your calen... See more


Company details

  1. Software Company

Written by the company

4000+ schools trust Parents Booking, a family-owned, premium-level Scottish education technology service, to help schedule their parent-teacher meetings (for in-person and/or timed video meetings) wraparound (breakfast and after-school) child care bookings, event ticketing and club sign-ups.


Contact info

4.1

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(148)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company with outstanding…

Excellent company with outstanding people. We looked at several different programs for parents evenings/parent teacher conferences and determined that Parents Booking was a superior product. The built in video conferencing capabilities ensure that teachers can focus on the needs of parents and meeting content rather than having to be technology experts.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant tool for schools and parents!

Brilliant tool for schools and parents! Makes parents evening set up and appointment booking so easy. The video meeting functionality is amazingly simple to use and lets parents and staff talk to each other in complete privacy (no over-hearing comments from the next table in the room!). Great for parents who are not able to be in the same place due to work commitments etc. Definitely the way forward for parents evenings from now on!

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Game changer!

This was our first experience of using parents booking, I think it was brought due to COVID and social distancing/bubbles. But to be honest, I don’t think (and hope) we ever need to look back to the “traditional” in person set up. This was easier than the logistics and operations of a traditional parents evening, it was so relaxed and I think that allowed for a better conversation. It allowed us to join from separate places due to work commitments and it’s was super easy to do so from a technical perspective.

July 13, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look