parentsmile.com Reviews 77

TrustScore 5 out of 5

4.8

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Company details

  1. Health Resort
  2. Family Service Center

Written by the company

Siamo la prima piattaforma specializzata nei servizi a domicilio e in videoconsulto a supporto dell’intera famiglia.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Great experience and strongly suggested.

I had the pleasure of discovering the Parentsmile platform thanks to the opportunity offered by the company I work for. They provide a wide range of services and various professionals, both for online sessions and in-home visits. The platform is very easy and quick to use.
I tried both Pranayama, a discipline that helps rediscover the art of breathing and the balance between body and mind, and psychological support focused on stress management.
I would definitely recommend the platform, and in particular psychologist Francesca Villa, who is highly skilled, professional, and immediately makes you feel comfortable with her smile and calm demeanor.

November 19, 2025
Unprompted review
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Reply from parentsmile.com

Thank you so much Federica for sharing your experience with us!
We’re truly delighted to hear that the services offered through your company allowed you to explore different types of support and that you found our platform intuitive and efficient to use.

It’s wonderful that both the Pranayama session and the psychological support path were meaningful for you. Helping people find practical tools for wellbeing—whether physical, emotional, or both—is exactly what we aim for.

We’re also very happy to hear your kind words about Dr. Francesca Villa. She is an exceptional professional, and it’s great to know she contributed to making your journey welcoming and effective.

We really appreciate your recommendation, and we’re here anytime you wish to continue your wellbeing path with us.

Warmest regards,
The Parentsmile Team 💚

Rated 5 out of 5 stars

Highly recommended

I had a wonderful experience with Parentsmile! I booked a breastfeeding consultation and a sleep consultation, and I was really happy with both. The professionals I spoke with were kind, knowledgeable, and offered great follow-up support after each session.

The customer service was excellent as well — they respond very quickly and offer a wide range of time slots, which makes scheduling so easy. A special thanks to Stella from the customer service team for her kindness and efficiency. She was always helpful and made the whole process smooth from start to finish.

Highly recommended to all parents looking for professional, caring, and reliable support!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Corporate wellbeing programme

I got to know Parentsmile through my company as it offered a prepaid card as part of a wellbeing programme.
I am using psychological support. The professional has been assigned to me based on my location and specific needs. You can choose video or in person meeting. I would definitely suggest the platform and the psychologist Marta Mereghetti, who is well prepared, professional and with the right approach.

June 6, 2025
Unprompted review
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Reply from parentsmile.com

Thank you Cristina so much for sharing your experience!

We’re glad you discovered Parentsmile through your company’s wellbeing programme and that you found our psychological support service helpful. Matching each person with the right professional based on their individual needs and preferences — including the choice between video or in-person sessions — is something we truly care about.
We’re especially happy to hear that your experience with Dr. Marta Mereghetti has been positive. Her expertise, professionalism, and empathetic approach make her a valued member of our network.

Thanks again for recommending both the platform and Marta — it means a lot!

The Parentsmile Team

Rated 4 out of 5 stars

Good suggestions

My company offered me the possibility to book some care supporting iniziatives and I chose a video consulting with Dott.ssa Ferorelli. She supported me on handling in the b est way some important critical moment of my daughter growth. I appreciated her professionalism, empathy and attention she gave . I feel very comfortable and I put in action hertz suggestions.

June 13, 2025
Unprompted review
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Reply from parentsmile.com

Dear Donata,

Thank you for your thoughtful feedback!
We’re so pleased to hear that your video session with Dr. Ferorelli offered you practical tools and meaningful insight to navigate some delicate stages in your daughter’s development.

It’s wonderful to know you felt supported and at ease throughout the consultation. Dr. Ferorelli is highly valued for her attentive and caring approach, and we’re delighted it made a difference for you.

We’re always here if you’d like to continue the journey or explore other resources.

All the best,
The Parentsmile Team

Rated 5 out of 5 stars

Remote couseling: approved!

Today I booked and had a consultation through the smilecard offered by my company in corporate welfare. The counseling was done remotely. The connection easy and stable. The professional was very helpful and made me feel comfortable. I am waiting for the home-based service to be activated in my area to try that too! Thank you!

May 16, 2025
Unprompted review
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Reply from parentsmile.com

Thank you so much Ilaria for your kind words and for sharing your experience! 🌟

We’re thrilled to hear that your remote consultation went smoothly and that you felt supported and comfortable throughout — that’s exactly what we aim for.

As for the home-based services in your area, we’re constantly expanding our network to reach more and more families across the country. We’re confident we’ll soon be able to meet your needs in person as well!

Stay tuned — we’ll keep you updated.
Warm regards,
The Parentsmile Team

Rated 4 out of 5 stars

Very good experience so far

I had my first on line videocall with Dott.ssa Margherita La Salvia, who will support me in building a dedicated food plan to meet my needs. She has been very professional and proactive! I have recieved already my weekly plan and lot of information on how to change some bad behaviors food related, I also have a dedicated whatsapp chat with the doctor for any doubt and to exchange information! So far I am more than happy and satisfied!

April 23, 2025
Unprompted review
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Reply from parentsmile.com

Dear Elena,

Thank you for sharing your experience! We're really glad to hear that your first videocall with Dott.ssa Margherita La Salvia was such a positive start.

It's great to know you felt supported and well-guided — her attentive and hands-on approach truly reflects the quality of care we aim to provide. Receiving a clear and personalized plan, along with ongoing support via WhatsApp, can really make a difference in staying motivated and confident in the process.

We're delighted to have you with us on this journey and we’re here anytime you need.

Warmest regards,
The Parentsmile Team

Rated 4 out of 5 stars

Worth trying, makes things easy

I use this service as part of my Company benefits. Beyond initial skepticism, I found the platform very easy to use, bookings are intuitive and any documents released by the professionals during the video consultation remain available in the personal area. Overall good experience.

April 4, 2025
Unprompted review
parentsmile.com logo

Reply from parentsmile.com

Thanks a lot for your review Daniele!
We're really glad to hear that your initial skepticism turned into a smooth and positive experience! 😊
We work hard to make healthcare simple and accessible, so it's great to hear that navigating the platform was straightforward and user-friendly for you.

We hope to see you back on Parentsmile soon 💪

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