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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, with many appreciating the personalized and supportive approach from the staff. People often mention feeling well-prepared for assessment days thanks to the helpful guidance and tools provided. Reviewers are particularly impressed with the smooth and professional recruitment process, often leading to job offers quickly. However, some people were dissatisfied with the user experience and contact process. They reported a lack of clarity regarding job roles, vague answers to questions, and inconsistent communication after initial contact. Some reviewers also felt that the assessment days were poorly designed and subjective, with concerns raised about the objectivity of candidate evaluation rather than objective skill assessment.

What people talk about most

Staff

Consumers find staff to be ambiguous. Many reviewers praise individual staff members, highlighting their... See more

User experience

Customers consistently note ambiguous experiences with the user experience. Many reviewers had a great... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the fantastic communication and... See more

Customer communications

Users describe ambiguous interactions with contact. While some customers, like those contacted by certain... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My recruiter Vincent gave me all the tools to be successful for my interview process. Took time to meet with me about questions I had and just talk as a person not just as a customer. I appreciate the... See more

Rated 4 out of 5 stars

Yoan, Lauren and Luke from Pareto were extremely helpful in preparation for the assessment day. Whether it was by email, phone call or a video call they provided me the tools and support to be succe... See more

Rated 4 out of 5 stars

Lucy Canney was excellent to deal with and understood my career aspirations Tobias and Lucy both gave good interview prep as well Not 5* as a separate recruiter on the assessment day falsely a... See more

Rated 5 out of 5 stars

I had an amazing experience with Pareto throughout the application process. Before the assessment day I had calls with Katherine and Arty to help me with my prep but also to tell me all about the day.... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Pareto are UK market leaders in the best sales recruitment and sales training. Graduate and Executive sales recruitment. Contact us on 0333 011 0721


Contact info

4.0

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Pareto and especially Hannah R. who walked me through the process in a friendly and professional manner. The assessment day itself was very well structured and was a great opportunity to network with peers! All in all, a very good experience.

March 15, 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a great experience! Thank you for the positive review

Rated 2 out of 5 stars

Extremely long process

Waste of time. The interview process is extremely long and tedious. This interview process was longer than any other process that I have had to do for even real jobs. Most interviews are just 3-4 interviews of maximum an hour. With Pareto, you have a a couple of screening rounds, and then the final assessment day, which is extremely long (about 5 hours).

February 13, 2024
Unprompted review
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Reply from Pareto

Hi,

We are sorry you have this opinion on our services. Please could you email candidate@pareto.co.uk with any feedback you may have.

Thank you

Rated 5 out of 5 stars

Life-changing

Pareto were amazing. After a long-ish career in medical research, I attended the assessment day in 2023 for a sales position which was a long and challenging day. I unfortunately didn’t get the role but afterwards I landed a fantastic position with them at a US company. Unfortunately the company closed its UK offices. I went back to Pareto and landed a role at a highly reputable company at London Bridge. Each time the recruiters really listened to what I wanted and helped me to prep for the position. Pareto literally changed my life for the better. A big thanks to Sasha Blackburn, Charlie Pettit and Ben Turner- all are superstars!

January 4, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you so much for such an amazing review!

Rated 5 out of 5 stars

PARETO ARE AMAZING!

I was invited to the Pareto assessment day by Ollie, who was very attentive and helpful throughout the process. I learnt so much during the day and was delighted to become Pareto successful. The day after, I was contacted by Briony who put me into an interview and ensured I was well prepared. She answered all my questions and made me feel very confident for my interview. Within 1 week of competing the assessment day, I was given an interview and had a job offer, which I was very happy with and therefore accepted. I am now settling in to my new sales role and can’t thank Ollie and Briony enough! Fabulous team, thanks guys!!!!!

January 31, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review. We are glad you had a great experience with us.

Rated 5 out of 5 stars

Would recommend

I have just started my third week in my new tech sales role thanks to Pareto.
Pareto ran a very well organised assessment day at their Farringdon office which was a fantastic experience. Post assessment day the staff were extremely helpful in supporting me while finding my new role, which took less than 2 weeks! I need to thank Oliver Secombe as my graduate manager as well as Briony Richards and Oliver Du Fou who helped me find my role post assessment day, all three of those staff members were excellent and very professional the whole way through my Pareto experience.
I have already recommened Pareto to a friend of mine and would urge anyone interested in a sales carer to get in touch with them.

February 7, 2024
Unprompted review
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Reply from Pareto

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Shout out to Arthur!

Big shout out to Arthur Brian Gailly!! He was thoroughly helpful and supportive during my interview process. Really appreciate his words of encouragement and advice. Highly recommend!

February 29, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 5 out of 5 stars

Lovely lovely staff

The company was amazing, kept me fully informed throughout the whole process, many contacts and fast responses.

I feel fully prepared to start my new job through Pareto.

Staff is just so lovely and it genuinely feels like they want you to succeed and that they care.

February 13, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for a positive review!

Rated 5 out of 5 stars

Saz Yoan and Max are the best!

Everyone who I have come across at Pareto has been extremely helpful friendly and professional. From my initial conversation with graduate manager Max, to the online assessment day with Yoan and working with Saz to find the right opportunity the Parato team have been a pleasure to work with and really helped me find the right role 10/10 would recommend to graduates looking to get into Saas

February 1, 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a positive experience with our staff! Thank you for your review.

Rated 5 out of 5 stars

I had a great experience with Pareto

I had a great experience with Pareto. I was approached with a phone call following my application I sent via Linked In. This was then swiftly progressed onto a group interview within the following days. It was a pretty lengthy interview but understandable. I was successful in my interview, put forward to interview for Pareto themselves and upon being unsuccessful here I had multiple different recruiters approach me with other job opportunities. The first one I went ahead with gave me the job after 2 more interviews. It was very helpful and smooth sailing. The whole thing took around a month from the first point of contact to the final interview for the second role.

February 1, 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had such a positive experience with us! Thank you for your review.

Rated 5 out of 5 stars

Impeccable candidate experience

Pareto provided me with a personalised and impeccable candidate experience. They managed to place me in a week even though I had a 5 year career break, moved countries and switched career paths.
What an amazing team !!!!!

March 1, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your review!

Rated 5 out of 5 stars

Pareto Assessment Day was full of fun…

Pareto Assessment Day was full of fun challenges. Hannah was amazing when it came to preparation and always was available to speak and guide me when I needed help.

February 28, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a great review!

Rated 1 out of 5 stars

Scam company

February 20, 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Rob,

We are sorry you have this opinion on our company. Please get in touch with info@pareto.co.uk and someone will be happy to resolve this.

Thank you
John

Rated 5 out of 5 stars

Incredibly professional!

Incredibly professional!

I felt really supported and informed with the quick and thorough communication qia email and calls, was given all the information I needed to succeed and the team was really helpful.

Highly recommended.

February 1, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 1 out of 5 stars

A scam, waste of time

I got invited to the assessment day, they said get there for 12pm as that is when the day will begin, it actually began at 1:30pm, nobody told us what was going on or when we’d start. At 1:30pm finally Pareto employees turned up, didn’t even introduce themselves and sat at the front looking at their laptops. The ‘employers’ were also there but didn’t introduce themselves either. We were told to be dressed professionally, but that was not reciprocated. We were then in there for about 3 hours introducing ourselves and got put into 2 group tasks. The day seemed to be very go go go but then a lot of waiting around was also involved. It was shambles. Waiting around without knowing what to do to only be invited to a 3 minute pitch and be told ‘I want to get this day over with as much as you do so get started’. Utterly unprofessional. We then waited for another hour to be told we’re unsuccessful and to leave. No feedback given even a week later. I will not be recommending this to anyone at all. Waste of time and money.

February 21, 2024
Unprompted review
Pareto logo

Reply from Pareto

We're really sorry to hear about your experience. Your detailed feedback is crucial - could you please provide more details via email to candidate@pareto.co.uk?

Rated 5 out of 5 stars

Lovely experience, super helpful!

My experience with Pareto has been great! Briony was so supportive throughout the interview process providing regular check ins and helping prepare me for the interview! Also super lovely to talk to and helped me with landing my new role!

Thank you so much!

February 29, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a great review! We are glad you had a positive experience with us.

Rated 1 out of 5 stars

Set you up for sales !

Scam company. They will advertise jobs about sales but they will post jobs to do with other positions like I applied for business analyst. It's all just sales that's all they offer it's a new way to scam people into sales positions. I have a degree and tons of experience in sales I don't need a sales position with Pareto. I did a 5 hour session on zoom with them, waste of time. The director said it to me you wouldn't be here if you didnt want a sales job.

If anything is sales sales sales and it's not what you applied for then don't do it. They do misleading adverts like the one I applied for.

Something is wrong with this company , if you want a sales job go for it , but if you want something else out of sales do not do it, they will waste your time in hopes you become a salesman for their personal targets

FYI they will totally waste your time. I was told they actually only offer sales based positions whatever the fancy title it is literally sales.

February 28, 2024
Unprompted review
Pareto logo

Reply from Pareto

We're really sorry to hear about your experience. Your detailed feedback is crucial - could you please provide more details via email to candidate@pareto.co.uk?

Rated 5 out of 5 stars

Fantastic experience with Pareto

I attended a full-day assessment day in January. The Pareto team as a whole ran the day seamlessly and it was an enjoyable experience. Special shout out to Oli Sercombe who was my graduate manager and supported me throughout the process from my first screening interview through to a job offer - I couldn’t have done it without his guidance in preparing for the assessment day. Thanks Oli!

January 24, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 1 out of 5 stars

Waste of time! Lackluster attempt of a hiring company.


I had been successful in the assessment day and everyone was super helpful and accommodating or rather just appearing to be.

I had been in contact with Levi Scothern and Max Winterton. Levi got me an interview with Aalco and I was told by my interviewer that he thought it went well and when I asked if they had any reservations about me as a candidate they advised me that it would sent back to Pareto to let me know what their feedback was. Max was unresponsive when I had asked him for help with the uploading of my documents as I have recently moved across the country so only had scanned copies when it was asking for a photo to be taken. I have called and emailed several times and cannot seem to get through. After this I was called by two separate advisors one was called Ollie and I cannot recall the name of the other lady I had spoke to. They called to ask me about a role in Leicester. To which I responded that the commute is over 2 hours so it would not be suitable. I then raised the fact that I had no response and I was told that there would be a message left for Levi. Having called Aalco they delivered the feedback directly to me and advised that it is something that pareto themselves should be doing.

I'm really disappointed that I appeared to have wasted my time and that Pareto seemed like a trustworthy and forth coming company.

Please consider training the staff to complete follow up and managing their workloads as clearly they cannot seem to handle a telephone call or a courtesy email to say sorry you have not been successful that would be more appropriate than ghosting individuals that wasted 4 hours in an assessment day. I am surprised that there is this much room for incompetency at such a large company, from reading the rest of the reviews many have experienced the same and I am astounded at the lack of professionalism.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

What an experience!!

I was contacted by Hannah Rosenberg and was given guidance and support throughout the whole process as needed, so it didn't feel like I was going in blind into the assessment day. Her consistency to make sure I knew exactly what I needed to going into it as well as any further information in regards to the role helped me feel comfortable and looking forward to the day ahead. Which helped to me to walk away with a job! Thanks again Hannah!!

February 14, 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a great experience using our services. Thank you for your review!

Rated 5 out of 5 stars

Great experience with Pareto!

Great experience with Pareto from the start! I was contacted by Oli who was amazing throughout the process. He was very well informed on the position available and what I could do to get it. From touching-up my CV to interview advice. He never left me with questions I needed answering and consistently checked in with me in the build-up to their assessment day to ensure I felt prepared. 5 Stars for Oli!
The assessment day itself was well-run and informative. Of course, these things can be uncomfortable but the team - including Sarah, Lauren, Andy and Saz - made sure the day ran smoothly and made me feel welcome and more at-ease.
I am now employed due to the assessment day by a company I'm very happy to be with and I am continuing my relationship with Pareto via their apprenticeship course (Level 3 IT sales). So far, this has been great and I can wait to get more stuck into it!

January 17, 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review! We are glad you had a great experience with us and congratulations on your employment!

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