Parfumcenter Reviews 270

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 70% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Scammers

This company is a scam!
Do not order from them.

I have ordered an item more than two weeks ago and still haven’t received the item.
Customer service promised me I will receive my order few days ago, which that never happened, nor did I received any shipment notification.
I have requested refund but of course I haven’t heard back!
I will report them to the relevant organizations.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Order not received; no communication from Parfumcenter despite repeated follow up

Absolutely unacceptable level of communication. Order was placed on 13th June, for delivery on the 14th. No tracking id was received thereafter. We have no clue till date where the shipment is. It was supposed to be a gift, to be received within the 22nd, that is why order was placed much earlier. So much for your "Order today receive tomorrow" policy that is advertised on the website. It is still understandable if there are delays, but this should be communicated! This lack of information is unacceptable.

June 23, 2022
Unprompted review
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Reply from Parfumcenter

Het opgestuurde pakket is vermist geraakt tijdens de post.
Heel erg vervelend, wij betreuren dat zeer.
Het totaalbedrag is inmiddels teruggeboekt naar uw rekening.

Rated 3 out of 5 stars

Dont show pics when its NOT AVAILABLE in your store

I never had experienced buying anything from this site....just it's really annoying when U try to find certain products they have the pics but its NOT AVAILABLE. So why would U put the pics on your site when U dont have the products??? Just put the pics products that availabe, dont waste people's time. And im not talking for few products but really quite a lot.

March 13, 2021
Unprompted review
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