I enjoy shopping here. There are products and brands that seem being sold exclusively there and hardly available on any others. Genuine perfumes in, most often, unbeatable prices. High quality cosmeti... See more
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When the parcel arrived, the box was completely wet and damaged. One of the items (a face toner) had leaked entirely and arrived empty, and the rest of the products were literally floating in t... See more
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Trusted brands at great prices. My favourite perfume was half the price I would have paid at Boots or local pharmacies. My package was delayed on this occasion due to a misrouting but this was broug... See more
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When ordering, I chose a tester from those offered, but they didn't put it in the box. Other online stores usually give discounts or samples, since the order was over 100 euros.
Company details
Written by the company
Welcome to parfumdreams – WHERE BEAUTY COMES TRUE. Here, everything revolves around you – your look, your style, and your moments of self-care. Since 2004, our online shop has been connecting beauty lovers in 15 countries, bringing inspiration, trends, and beloved products straight to your door. And since 2018, we’ve been proud to be part of the DOUGLAS family. Our mission is simple: we bring beauty into your everyday life. Because feeling beautiful and comfortable in your own skin should never be a luxury or privilege – it should be a daily act of self-care you can enjoy without compromise. And since beauty is as individual as people themselves, we celebrate that diversity every single day. Whether it’s a natural or bold make-up look, a skincare or haircare routine you love, or a fragrance that perfectly reflects your personality – however you define beauty, we’re here to support you with passion and expertise. Looking for inspiration for your self-care routine, eager to discover the latest trends, or simply want to restock your everyday essentials in make-up, fragrance, skincare and more – all while getting the best price? Then parfumdreams is exactly where you need to be! In our shop, you’ll find more than 600 beauty brands including Prada, Montale, Lancôme, Armani, Kérastase, Shiseido, and Yves Saint Laurent – with a wide selection of products ranging from timeless classics and trending new releases to exclusive niche fragrances. You’ll find everything you need for your look and your personal feel-good ritual – at fair prices and with service you can rely on. We wish you lots of joy discovering and shopping with us!
Contact info
Ferdinand-Braun-Str. 28/3, 74074, Heilbronn, Germany
- +49 32 221857035
- info@parfumdreams.de
- parfumdreams.ie
3.7
Average
3K reviews
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Waiting for my parcel
Waiting for my parcel. Emailed company yesterday to enquire if it would arrive before Christmas but only response today is a request to fill in a review on trustpilot
December 17, 2024
Slow on delivery ordrrednon the 9/1
Slow on delivery ordrrednon the 9/12 still not received.
December 9, 2024
I used to be a regular customer but…
I used to be a regular customer but lately there Irish site is lacking so much compared to other Parfumdreams European sites. Hardly any fragrances available. Eventually managed to figure out another Parfumdreams site but still hasn’t arrived (2 weeks). Used to be straightforward and fast delivery, now, not so much. I may need to shop elsewhere in future. An updated edit!… I rang the company and upon looking at my order and seeing the error they made my order a priority and I received it within the next 2 days! So, I’ve updated my star rating to 4 (I dropped a star because the Irish site is lacking and I had to search Parfumdreams in another country)
December 17, 2024
Extremely helpful customer service agents even during Christmas
I ordered two bottles of aftershave on the 1 December. I noticed on 16 December the items had not arrived. Tracking showed they had been in the same location since 2 December. Rang customer service in Germany and the customer service agent was extremely helpful. Received an email two days later to say a refund had been given. I always order most of my perfumes from this company and this is the first time an item has not arrived. I have yearly membership with them which unlocks free postage and many discounts. Would highly recommend.
December 16, 2024
Terrible company
Terrible company. Ordered 2 fragrances dec 3rd and never arrived. Rang up and they can’t give me refund for couple weeks.
December 16, 2024
I still haven't received my order…
I still haven't received my order despite ordering on 9th December!
December 16, 2024
Shipping/Tracking non-existent Customer Service useless
Shipping and tracking data were virtually nonexistent and I had no idea when the product was going to be delivered. The shipping process was extremely slow, and there was never any notice about an estimated delivery date. The product seems fine and the pricing is fair, customer service response to questions is slow and spotty, and they also give canned responses which are pretty useless. So bottom line, the products and pricing are decent, but the service and shipping is below average. Order at your own risk. Read several reviews.
EDIT: after reading more reviews, which I should have done before, ordering, I’m finding out that tracking and customer service are a major problem with this establishment. It seems common practice to not give any shipping notifications until the day of delivery so you have no idea when it’s coming, or if. Good luck to everyone to receive your items before Christmas, could take weeks. Don’t bother trying to contact customer service, you won’t get that time back.
December 3, 2024
It’s great to order from home and there…
It’s great to order from home and there is always great discounts
December 6, 2024
Damaged Eyeshadow
One of the products arrived damaged and it is impossible to contact customer service. Very disappointed.
December 14, 2024
Terrible
Terrible communication
Impossible to track parcels
O would never buy again and be careful out there as no one will answer your mails
Highly recommend against.
December 15, 2024
Easy to place an order
Easy to place an order, kept me informed as to the location of my items. Updated me on morning of arrival.
Satisfied customer.
December 14, 2024
Prompt delivery. Great communication
Prompt delivery with excellent communication throughout. My products were exactly as ordered and were well packaged. Best price on my searches too.
December 12, 2024
Excellent service and fast delivery
Excellent service and fast delivery. Delighted with my purchase. Thank you.
December 14, 2024
Great service
Perfume arrived so quickly and well boxed. So cheap I thought it was too good to be true
December 11, 2024
Efficient and great value
December 14, 2024
Great company
Great company,I’ve ordered many times,had my orders within a few days!
December 15, 2024
Great service 👏
Ordered my foundation and received it in under a week, very good website always order here.
December 1, 2024
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