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parfumdreams Reviews 

10,948
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Very good prices. Quick shipment! Customer service did its best to solve an issue. At first the reply from them was obviously done by Ai and not the answer to my question. Second mail after an answer... See more

Company replied

Rated 3 out of 5 stars

The orders I have placed are authentic an delivery is very quick.. BUT, they send discount codes, 3x per month, and not one of them ever work. It's really annoying, even after making many calls ( no... See more

Rated 5 out of 5 stars

I wanted to buy my perfume refill at a bargain price and found this website, so I decided to give it a go since I absolutely adore my YSL Libre perfume. I was pleasantly surprised by how fast the ship... See more

Company replied

Rated 5 out of 5 stars

Delivery and product were great. I Was not able to change the address myself through the company but I could in the end through my postal service anyway, so that worked out really well. Customer serv... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Perfume Store

Written by the company

Welkom bij parfumdreams – WHERE BEAUTY COMES TRUE. Bij ons draait alles om jou, je look en je momenten van selfcare. Sinds 2004 verbindt onze online shop beautyliefhebbers in 15 landen en brengt inspiratie, trends en favoriete producten rechtstreeks naar jou. Sinds 2018 zijn we bovendien trots deel uit te maken van de DOUGLAS-familie. Onze missie is duidelijk: wij brengen beauty in je dagelijks leven. Want je mooi en goed voelen zou geen luxe of privilege moeten zijn, maar een dagelijks moment van zelfzorg dat je jezelf zonder compromissen mag gunnen. En omdat schoonheid zo individueel is als de mensen zelf, vieren we die diversiteit elke dag opnieuw. Of het voor jou nu gaat om een natuurlijke of expressieve make-uplook, een verzorgingsroutine voor huid en haar, of een geur die je persoonlijkheid benadrukt – hoe jij beauty ook definieert, wij staan met passie en expertise voor je klaar. Ben je op zoek naar inspiratie voor je selfcare-routine, wil je nieuwe trends ontdekken of je dagelijkse essentials op het gebied van make-up, parfum en verzorging aanvullen – en dat alles tegen de beste prijs? Dan ben je bij parfumdreams aan het juiste adres! In onze shop vind je meer dan 600 beautymerken zoals Prada, Montale, Lancôme, Armani, Kérastase, Shiseido en Yves Saint Laurent, met een ruime keuze aan producten: van geliefde klassiekers en populaire nieuwkomers tot exclusieve nichegeuren. Bij ons vind je alles wat je nodig hebt voor je look en jouw persoonlijke feel-goodritueel – tegen eerlijke prijzen en met een service waarop je kunt vertrouwen. Wij wensen je veel plezier met ontdekken en shoppen!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.4

All reviews

(10,948)

1,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliably

Reliably, efficiently, the product is beautifully packaged, samples included. Professional online contact

May 4, 2022
Rated 1 out of 5 stars

Scam!!!!

The perfume I received had damaged transparant foil packaging. Normally I wouldn’t mind, but it was purchased for a gift, so I wanted to return it and get one in nice condition. Contacted customer service, they asked for pictures, which is fair! I sent everything and received feedback that I now have to investigation (myself) with postal service and sent them case feedback… only after that they start internal investigation and let me know the outcome….
Is this a joke ? They are sending me ripped packaging (which what I suspect was already opened or returned before) and I am the one who have to deal with the post ?!? They are the ones arranged delivery , chose postal service and therefore appears as sender..so they have to deal with DHL!
Outrageous… what a joke of a company …, never again!!!

January 20, 2022
Unprompted review
Rated 1 out of 5 stars

Very very bad

Very very bad! no service. The package was damaged and 5 of the bottles with shampoo where open and the package was dripping! I Never ever do business again with this terrible shop.

January 17, 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience...

I have ordered a few weeks ago Giorgio Armani Aqua Di Gioia eau de perfume for women.I have ordered from this website after checking the reviews and frankly I'm in shock as I have opened my perfumes few days ago after finishing the old ones and it's basically water with some slight smell similar to Aqua Di gioia.After using very fast you smell completely nothing ,even if I put 20 sprays on and original perfumes stay all day long,it's enough to use couple of sprays.I can't believe I spend so much money for water.I am very disappointed as I thought I was getting the perfumes from a trusted source :( Unfortunately I cannot recommend the website. My experience wasn't good at all.

September 5, 2021
Unprompted review

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